Order Desk Agent

3 days ago


Brampton, Canada Caledon Tiles and Construction Specialties Limited Full time

or equivalent experience

**Work setting**:

- Retail/wholesale establishment/distribution centre

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Sell merchandise

**Computer and Technology Knowledge**:

- Internet
- MS Excel
- MS Windows
- MS Word

**Transportation/travel information**:

- Own transportation

**Work conditions and physical capabilities**:

- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Standing for extended periods
- Tight deadlines
- Walking
- Work under pressure

**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player


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