Receptionist

4 months ago

Mississauga, Canada Lakeside Process Controls Ltd. Full time

**What you will be doing in the role of Receptionist**:
Your responsibilities may include, but are not limited to:

- Providing front desk support, monitoring, and redirecting incoming requests through the call management system as required
- Welcoming visitors and/or customers, answering questions (in person and by telephone), responding to inquiries and referring, when necessary, to the appropriate person for resolution
- Maintains building security by following established procedures and protocols including guest sign in and security badge distribution
- Data or document entry into Lakeside’s business system, including but not limited to Quality Non-Conformance Reports (NCRs), warehouse documentation or Nuclear specific documents
- Assisting in the maintenance of office supply inventory while managing to budget and refilling office supplies in the various mailrooms
- Fulfilling internal requests for meeting logistics such as room arrangements
- Preparation and distribution of both physical and digital mail
- Ensuring office equipment and common spaces are maintained in good working order, replenishing supplies as necessary
- Digital and physical documentation handling, including but not limited to printing warehouse labels
- Capturing meeting minutes and recording action items in appropriate software for Office Administration Team meetings or other meetings, as required
- Contributing to the success of internal and external events
- Effectively utilizing and communicating through our internal Intranet platform
- Preparing and distributing promotional items for customers
- Adhering to established processes and procedures to ensure compliance with the Quality Management System
- Identifying areas of improvement based on organization’s strategic direction within areas of responsibility
- Participating as needed in special department projects
- Other duties as assigned by management

**Knowledge and skills required for the role**:

- Currently enrolled or have obtained their College Diploma in Business Administration or similar field
- Relevant experience
- Multiline phone operation
- Professional dictation and demeanor
- Interpersonal communication
- Customer orientation
- Exceptional attention to detail
- Exceptional organizational skills
- Analytical skills
- Decisiveness
- Thoroughness
- Results orientation
- Communication
- Personal credibility
- Team orientation
- Confidentiality
- Professionalism
- Prioritization skills
- Strong team player
- Well organized
- Ability to multitask

**What we give YOU**
- A competitive compensation package
- A structured training and development program
- Opportunity to participate in Lakeside’s Wellness Program - a recipient of Benefit Canada’s Best In-Class Wellness Programming for organizations under 1000 employees

Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside’s success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

We seek individuals who are engaged, capable and committed to continuous improvement.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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