Marketing and Communications Assistant

2 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Marketing & Comm Asst (Gr5)

Job Title

Marketing and Communications Assistant

Department

Perrone Laboratory | Pathology and Laboratory Medicine| Faculty of Medicine

Compensation Range

$4,314.00 - $4,532.00 CAD Monthly

Posting End Date

April 11, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Apr 17, 2025

This position is located within a health-care facility. Therefore, this positions requires successful verification of full vaccination against Covid-19 provided prior to the start date, as required by the provincial health mandate.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Canadian Microbiology Proficiency Testing Program (CMPT), a clinical service unit within the Department of Pathology and Laboratory Medicine has an immediate need for part time human resources support in the area of communications and marketing. The Marketing and Communications Support Assistant (MCSA) will be responsible for supporting the CMPT Editor, Education Coordinator with several project-based and timebound activities and initiatives within the CMPT program.

Position responsibilities include end
- to
- end communications support for the entire program including improving existing modalities and innovating new strategies towards achieving CMPT’s strategic goal of improved market visibility and growing its customer base.

The MCSA is expected to work at CMPT for 3 days per week under the direct supervision of the CMPT Editor and report to this supervisor weekly on progress made on the deliverables below through regular meetings, presentations and reports.

Organizational Status

CMPT is an established laboratory external quality assessment (EQA) related program in the Department of Pathology and Laboratory Medicine whose clinically related services support laboratory quality management towards the goals of reducing laboratory error and improving patient safety. Established in 1982, CMPT provides EQA challenges for Microbiology Testing Laboratories across Canada and globally. CMPT adheres to the philosophy that as a university-based program, in addition to providing support for accreditation and regulatory specifications, there exists a mandate for CMPT to support continual improvement and continuing education and to provide a platform to support academic pursuits.

CMPT is a not-for-profit national and international provider of proficiency testing samples for microbiology laboratories. The CMPT laboratory cultures live organisms, formulates proficiency testing challenges, ships challenge sets to clients and grades the challenges for clients for their quality assurance. Samples are realistic and modeled on clinical specimens, often incorporate complex flora, and to the extent possible, look and act like true samples, so that they can be handled and processed as usual as possible. The CMPT EQA program is accredited to ISO 9001 and 17043.

The funding for the CMPT program comes through a number of revenue streams, including service contracts, cost reimbursement for services and tuition fees from contuinuing professional development courses. External to UBC, the CMPT collaborates with Canadian and international stakeholders in laboratory medicine as well as many international agencies.

Work Performed
- Maintenance of the client portal and customer communication channels (e.g. Upload final reports (reports to be prepared by the CMPT Editor) for CMPT’s programs, modify order forms as necessary, conduct site backup and routine maintenance);
- Maintains and updates the CMPT website (e.g. new programs, shipping dates, due dates, ordering information, grading schemes);
- Develop and maintains the online CMPT EQA product catalog (e.g. modifying website design to accommodate service changes, enable website optimization for better customer service) with technical input from team members;
- Supports professional development courses (e.g. Create quizzes questions provided by PD course coordinator, updates content in the learning management system);
- CMPT website site backup / database /updates;
- Performs design and layout work for CMPT related newsletters, annual reports and publications;
- Conducts research on content and gathers related materials from a variety of sources;
- Prepares materials for distribution by performing tasks such as proofreading drafts, completing reference work, and editing and formatting manuscripts;
- Disseminates materials to external media outlets such as public facing websites and peer-reviewed journals following technic

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