Associate, Business Operations
5 months ago
The Associate, Business Operations will report to the Manager, Business Operations.
**Key Responsibilities**
The Associate, Business Operations is essential to the day-to-day operations of Exiger’s Commercial Business Unit.
Responsibilities include:
- Contributing to the day-to-day efforts of the Resource Management team
- Oversee contractor processes and relationships
- Monitoring timeliness and quality of contractor deliverables
- Supporting the contractor onboarding process, including providing database access and research tools and materials
- Obtaining and communicating contractor availability to the Resource Management team
- Scheduling contractors on projects and negotiating contractor budgets for individual and batch-style projects
- Collaborating with the operations manager on the allocation and assignment of professional research staff to client projects
- Liaising with client managers to provide staff capacity for upcoming client projects
- Aligning research professionals’ and contractors’ skills and capabilities to client needs
- Processing contractor invoices for timely and accurate payment
- Uploading contractor reports and liaising communications between internal staff and contractors
- Maintaining accurate data on internal project and skill management platforms
- Other duties as assigned
**Knowledge and skills**
- Excellent communication skills, both written and verbal in English
- Ability to collaborate vertically and horizontally across an organization
- Ability to simultaneously manage multiple, competing priorities on various projects
- Ability to identify and anticipate problems and generate solutions
- Thrives in a fast-paced environment and able to adapt to a constantly changing schedule
- Ability to meet challenging and stressful situations with composure and clarity
- Strong attention to detail, but ability to see “the bigger picture”
- Professional proficiency in Excel, including SUMIF, conditional formatting, and pivot tables
- Ability to complete duties that require significant confidentiality, sensitivity, tact, maturity and independent judgment
- Exceptional ability to respond to a high volume of requests in a timely manner
- Strong customer service orientation
**Professional Experience Required**
- Bachelor’s degree or an Associate’s degree with strong work experience
- At least 1 to 2 years of relevant work experience (including internships)
Exiger is revolutionizing the way corporations, government agencies and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions. In recognition of the growing volume and complexity of data and regulation, Exiger is committed to creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem solving. Exiger's mission to make the world a safer place to do business drives its award-winning AI technology platform, DDIQ, built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party and supply chain risk. Exiger has won 30+ AI, RegTech and Supply Chain partner awards.
Exiger’s core values are courage, excellence, expertise, innovation, integrity, teamwork and trust.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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