Specialized IT Consultant(Logibec Mms,ms Gp,bssi

5 months ago

Toronto, Canada Arthur Grand Technologies Inc Full time

Arthur Grand Technologies is currently seeking a highly motivated and skilled **Specialized IT Consultant** for one of our clients.

**Position: Specialized IT Consultant**

**Location**:56 Wellesley St. West, 2nd Floor, Toronto, Ontario (Hybrid)**

**Hybrid - 3 days on site and 2 days remote**

**Duration: Long Term Contract**

**MUST HAVES**:

- Microsoft Great Plains 2016, 2018
- Logibec MMS (Materials Management System)
- BSSI HFM (Health Financial Management)
- Logibec Quadrant Workforce
- Payroll Certification

Previous OPS and Health Care Environment is an asset.

**Experience**:
**Responsibilities**:

- Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity.
- Liaison between users and other team members including Database Administrators (DBA’s), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts
- Follow all established Service Management process and identify opportunities for improvement.

**Experience and Skill Set Requirements**

Public Sector Experience
- 2+ years of experience working in the healthcare industry

Technical Skills

Knowledge and Skills/Experience:

- Microsoft Great Plains 2016, 2018
- Logibec MMS (Materials Management System)
- BSSI HFM (Health Financial Management)
- Logibec Quadrant Workforce
- Payroll Certification
- OTR
- AODA compliance
- MS Teams
- MS Excel
- MS Power Point

Service Management Skills
- Knowledge of Service Management Processes with 5+ years’ experience in supporting remote clients.
- Experience triaging tickets, prioritizing, categorizing, and handling service requests, incidents, and problem tickets
- Experience with Footprints Ticketing Application

Management and Communication Skills
- Proven track record for building strong working relationships
- Strong interpersonal, and verbal and written communication skills
- Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
- Excellent analytical, problem-solving, and decision-making skills
- A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines

**About Arthur Grand Technologies**:
Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20+ years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team, please send your resume for immediate consideration.

Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

**Thanks & Regards**

**Rakshmi M | Senior Technical Recruiter**

Arthur Grand Technologies Inc

**T**: +1 (571) 416-5356
- **Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)**_

**Job Type**: Permanent

Ability to Commute:

- Toronto, ON (required)

Ability to Relocate:

- Toronto, ON: Relocate before starting work (required)

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