Resident Services Manager
5 months ago
Title: Resident Service Manager
Reports to: VP, Asset & Property Management
, On-site
Property: Camby
Location: 140-150 Hollywood Court, Cambridge, Ontario
**About Oben PM**
Oben PM is a boutique property management firm that specializes in the management of high-end, design-driven residential properties occupied by a discerning clientele. We help owners and residents alike enhance the lived experience and maximize the value of their exceptional properties through carefully tailored, forward-thinking management services that are as high tech as they are high touch. At Oben PM, we take care of people, not just units.
**About Camby**
**Position Summary**
The Resident Service Manager is responsible for managing the property in an efficient and effective manner with the highest level of customer service to both residents and owners. Operate within our standards of safety, high quality customer service and efficient operations. Full time position located at the property.
- **Essential Duties**:_
- Supervise and manage administrative and operational staff at the properties within the property, including administrative staff, cleaning & maintenance staff, and third party vendors.
- Support leasing staff and marketing initiatives during initial lease up phase
- Maintain the highest level of customer service in relation to residents through promptly addressing residents’ needs and concerns.
- Direct and manage incoming resident orientation, coordinate resident move-in and ensure receipt of occupancy prerequisites in such a manner as to win and maintain the respect and goodwill of all residents.
- Monitor resident service requests and arrange for repairs as required in a timely fashion.
- Monitor the timely receipt and reconciliation of rent collections and ensure that relevant statures are followed. Communicate with residents (verbal and/or written) about rent collections.
- Code and approve invoices from suppliers and contractors to appropriate accounts as per operating budget.
- Conduct pre-inspection and vacate inspection of units.
- Arrange unit-turnover of vacant suite to ensure suites are up to building standards for incoming tenants.
- Ensure correct and up to date Management Reports including Accounts Receivable, Accounts Payable, variances and monthly inspection reports.
- Prepare annual operating budget in collaboration with the finance team and senior management team.
- Adhere to property management standards including: legislative requirements, compliance, safety standards and emergency response procedures.
- Plan, monitor and execute preventative maintenance work to ensure preservation and longevity of building’s assets.
- Develop scope of work for service contracts, negotiate pricing and prepare paperwork.
- Conduct weekly / monthly inspections of the common areas of the property and rectify any deficiencies.
- Take initiative to propose improvements of property management processes or procedures.
- Curate/organize resident events geared to resident interests to increase resident engagement.
- **Qualification**:_
- Residential Property Management, Hospitality, and/or Luxury/High End Retail experience desired
- Knowledge of Yardi is a bonus
- Flexible work schedule (Saturdays)
**Job Types**: Full-time, Permanent
Pay: $70,000.00-$90,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
Work Location: In person
-
Assistant Resident Service Manager
2 weeks ago
Cambridge, Canada Peak Performance Human Resources Corp. Full timePeak Performance HR is recruiting for an exciting opportunity of a Building Superintendent for our client. The organization is a very niche and modern property management company that focuses on exceptional resident experiences, specialized expertise, and developing and growing a team of professionals. **Position Summary** The Assistant Resident Service...
-
Resident Service Property Manager
3 months ago
Cambridge, Canada Oben PM Inc. Full timeGrow with us as a Resident Service Manager Manager at Oben Build. We don’t follow trends, we create them! **About Oben PM** Oben PM is a boutique property management firm that specializes in the management of high-end, design-driven residential properties occupied by a discerning clientele. We help owners and residents alike enhance the lived experience...
-
Resident Manager
5 months ago
Cambridge, Canada Centurion Asset Management Full time**Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...
-
Resident Services Concierge
5 months ago
Cambridge, Canada Oben PM Inc. Full timeTitle: Resident Services Concierge - 9 Months Contract Reports to: Resident Services Manager , On-site Location: Cambridge, Ontario **About Oben PM** Oben PM is a boutique property management firm that specializes in the management of high-end, design-driven residential properties occupied by a discerning clientele. We help owners and residents alike...
-
Resident Health
6 months ago
Cambridge, Canada Seasons Retirement Communities LP Full timeFull Time, Salaried 15 Fraser St, Cambridge, ON N1S 0B8 **O**ur Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and...
-
Resident Companion
6 months ago
Cambridge, Canada Saint Luke's Place Full time**POSITION TITLE**: Resident Companion **REPORTS TO**: Director of Nursing and Personal Care ***: The resident companion is a blend of Protective Service and Companion Care of non-direct hands-on care for the residents in compliance with the Long-Term Care Facilities Program and the policies and procedures of Saint Luke's Place. The resident companion...
-
Care Services Manager
5 months ago
Cambridge, Canada Seasons Retirement Communities LP Full timeFull-Time Permanent, Salaried 15 Fraser St, Cambridge, ON N1S 0B8 **Our Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and...
-
Cambridge, Ontario, Canada Seasons Retirement Communities Full timeAbout Seasons Retirement CommunitiesWe are a Great Place to Work certified company that prioritizes the happiness of our residents and team members alike. As a culinary expert, you will be part of a culture that values growth, support, and personal development.What We OfferThe estimated salary for this role is $25-$30 per hour, depending on experience. In...
-
Director of Resident Care
5 months ago
Cambridge, Canada peopleCare Communities Full timeWe are currently recruiting for a Director of Resident Care for a 12-18 month contract. Do you have a passion or interest in working with seniors? JOIN AN AWARD-WINNING TEAM! peopleCare Communities is thrilled to be named one of Canada’s Best Managed Companies for the tenth year in a row. This award recognizes top companies across Canada for overall...
-
Assistant Resident Manager
6 months ago
Cambridge, Canada The Skyline Group of Companies Full time**Duties include**: - Regular cleaning of building common areas including sweeping, mopping, vacuuming, dusting and cleaning of all halls, air vents, light fixtures, emergency lights, fire extinguishers, landings, entrance, elevators, laundry room and office area. - Assisting in building management and office administration. - Responding to tenant inquiries...
-
Assistant Resident Manager
6 months ago
Cambridge, Canada The Skyline Group of Companies Full time**Duties include**: - Regular cleaning of building common areas including sweeping, mopping, vacuuming, dusting and cleaning of all halls, air vents, light fixtures, emergency lights, fire extinguishers, landings, entrance, elevators, laundry room and office area. - Assisting in building management and office administration. - Responding to tenant inquiries...
-
Assistant Community Manager
6 months ago
Cambridge, Canada QuadReal Full time**About QuadReal Property Group** QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in...
-
Office Manager
5 months ago
Cambridge, Canada peopleCare Communities Full timepeopleCare Communities is looking for an experienced Office Manager (OM) to join the peopleCare team as OM of our 185 licensed-bed Hilltop Manor home in Cambridge, Ontario. ABOUT US peopleCare has been named one of Canada’s Best Managed Companies for the tenth year in a row! We are a growing Canadian owned and family-operated organization in senior...
-
Recovery Home Peer Support
6 months ago
Cambridge, Canada Porchlight Counselling and Addiction Services Full time**Reports to**: Addiction Services Manager **Positions Available**: 2 Part-time **About Porchlight Counselling and Addictions Services** For 83 years, Porchlight Counselling and Addictions Services (Formally: Family Counselling Centre of Cambridge and North Dumfries) has been supporting our community with counselling, building healthy relationships,...
-
Property Manager
3 months ago
Cambridge, Canada Pier 4 Ltd Full time**Pier 4 - Property Manager, Central Ontario** **Opportunity** At Pier 4 our portfolio of multi-family real estate assets is growing and as a result we are looking for an experienced Property Manager to join our team. We are looking for a property manager who wants to be part of our exciting journey and is truly engaged in being an advocate of and...
-
Assistant Director of Food Services
5 months ago
Cambridge, Canada PeopleCare Communities Full time**Assistant Director of Food Services (Part-Time) - Hilltop Manor** - Reporting to the Director of Food Services, the Assistant Director of Food Services (ADFS) is responsible for the effective supervision and support in the Dietary Department to ensure the delivery of optimal service to residents and families based on legislative requirements and peopleCare...
-
Hospitality Manager
5 months ago
Cambridge, Canada HRG Canada TRS LP. Full timeHeritage Meadows, an independent living senior community, is seeking a qualified Hospitality Manager. We are proud to offer the highest quality engagement, dining, and health support services, and a team that truly cares for our residents. We are always looking for compassionate, teamwork-oriented professionals to join our team. Every team member in a...
-
General Manager
6 months ago
Cambridge, Canada Seasons Retirement Communities LP Full timeFull Time Permanent, Salaried 15 Fraser St, Cambridge, ON N1S 0B8 **Our Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and...
-
Assistant Director of Food Services
5 months ago
Cambridge, Canada peopleCare Communities Full timepeopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes. Our staff are engaged, enthusiastic and strive to exceed expectations. We are always looking to hire talented and caring new people, who want to make a difference and who...
-
Apartment Building Manager
6 months ago
Cambridge, Canada Homestead Land Holdings Limited. Full timeAbout Homestead Land Holdings Limited Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada's largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of...