Customer Experience Associate- Laval Duvernay

7 months ago

Laval, Canada TD Bank Full time

**Customer Experience Associate
- Laval Duvernay**:

- 425753BR

**Job Category - Primary**
- Retail Banking - Customer Service

**Work Location**
- 899 Boulevard d'Auteuil

**Employment Type**
- Regular

**City**
- Laval

**Time Type**
- Part Time

**Province/State**
- Quebec

**Hours**
- 18.75

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Proficiency in Other than French**
- This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**Ho

  • Infirmier(ère) auxiliaire

    3 months ago

    Laval, Canada Résidence Le Duvernay Full time

    Résidence pour personnes âgées autonomes. 144 appartements. situé à Duvernay Laval sur le bord de l'eau. Un poste de nuit 7/15 est disponible. Beau milieu de vie de travail et belle clientèle. Pour les bénifices marginaux, nous suivons les règles des normes du travail.

  • Customer Experience Associate

    1 month ago

    Laval, Canada Scotiabank Full time

       Requisition ID: 211220Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Experience Associate

    7 months ago

    Laval, Canada Scotiabank Full time

    Requisition ID: 195339 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Agent.e Commercial.e, Laval

    6 months ago

    Laval, Canada Tourisme Laval Full time

    Type de poste : temps plein Date de début : immédiatement Supervision : aucune Sous l’autorité de : Directrice - Ventes et marketing **Choisir Tourisme Laval**C’est choisir un secteur d’activité stimulant où les valeurs ne sont pas seulement affichées dans la salle de conférence pour faire joli, un milieu de travail constitué de personnes...

  • Customer Experience Lead

    7 months ago

    Laval, Canada Scotiabank Full time

    Requisition ID: 189097 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve...

  • Customer Service Associate

    2 months ago

    Laval, Quebec, Canada beBee Professionals Full time $35,000 - $50,000

    beBee Professionals is seeking a talented Customer Service Associate to join our team in Laval, Canada. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting with purchases, and contributing to the overall success of our store.Key Responsibilities:Assist customers with their purchases and provide...

  • Acupuncteur, Laval Duvernay

    6 months ago

    Laval, Canada Action Sport Physio Full time

    **PROFIL RECHERCHÉ**: - Effectuer ses fonctions selon ses capacités professionnelles en collaboration avec les thérapeutes; - Travailler de concert avec le personnel d’une équipe multidisciplinaire afin d’optimiser les soins et services offerts aux patients; - Offrir un traitement adéquat au patient qui présente des problèmes de santé...

  • Customer Experience Associate

    6 months ago

    Laval, Canada TD Bank Full time

    **Customer Experience Associate**: - 430721BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2105 Daniel-Johnson Boulevard **Employment Type** - Regular **City** - Laval **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    6 months ago

    Laval, Canada TD Bank Full time

    **Customer Experience Associate**: - 426552BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1120 Chomedey (A-13), Desserte Quest **Employment Type** - Regular **City** - Laval **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    6 months ago

    Laval, Canada TD Bank Full time

    **Customer Experience Associate**: - 416816BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 2105 Daniel-Johnson Boulevard **Employment Type** - Regular **City** - Laval **Time Type** - Part Time **Province/State** - Quebec **Hours** - 22.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    6 months ago

    Laval, Canada TD Bank Full time

    **Customer Experience Associate**: - 431435BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 4865 Boulevard Notre Dame **Employment Type** - Regular **City** - Laval **Time Type** - Part Time **Province/State** - Quebec **Hours** - 30 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Laval, Canada TD Bank Full time

    **Customer Experience Associate**: - 426857BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 5060 Boulevard Arthur Sauve **Employment Type** - Regular **City** - Laval **Time Type** - Part Time **Province/State** - Quebec **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Laval, Canada TD Bank Full time

    **Customer Experience Associate**: - 424632BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - Place Carnaval 3855 Boul Le Carrefour **Employment Type** - Regular **City** - Laval **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Support Specialist

    3 weeks ago

    Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Laval, Canada.Overview:In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter.Key Responsibilities:Respond to customer inquiries via phone, email, and chat...

  • Sales Associate-Carrefour Laval

    3 weeks ago

    Laval, Canada The Children's Place canada Full time

    The Childrens Place (Place)has always been, and continues to be committed to providing equal employment opportunities to all of its associates and applicants for employment. It is therefore the policy of The Childrens Place to hire, train and promotes all of its associates and to administer all other personnel policies regardless of age, sex, disability,...

  • Associé, Expérience Client- Laval Duvernay

    7 months ago

    Laval, Canada TD Bank Full time

    425753BR **Catégorie d'emploi - Primaire** - Services bancaires de détail - Service à la clientèle **Lieu de travail** - 899 Boulevard d'Auteuil **Type d’employé** - Régulier **Ville** - Laval **Type d’horaire** - Temps partiel **Province/état** - Québec **Horaire** - 18.75 **Modèle en milieu de travail** - Sur place **Détails de la...

  • Warehouse Associate

    3 months ago

    Laval, Canada Skilled Jobs Full time

    Warehouse Associate| Laval, Quebec Job title: Warehouse Associate Major intersection: Rue Salaberry and Av Francis-Hughes Compensation: $17 / hr Shift timings: 8:00 am - 4:30 pm. Working schedule: Mon - Fri Anticipated start date: Asap Objective: Looking for a Detail-oriented coordinator ensuring efficient shipping and receiving operations....

  • Spécialiste en paysagement urbain de l'agglomération de Laval

    2 weeks ago

    Laval, Quebec, Canada Ville de Laval Full time

    Profil du posteCe poste est offert par le Service des immeubles, parcs et espaces publics de la Ville de Laval. Nous sommes à la recherche d'un spécialiste en paysagement urbain pour occuper un poste temporaire de 2 ans.Sous la direction de la Cheffe de division exécution projets, parcs et espaces publics, vous serez chargé de l'aménagement du...

  • Customer Service Coordinator

    7 months ago

    Laval, Canada Cogir Immobilier Full time

    Every day, our team of enthusiasts makes a difference to residents. The relationship of “human for human” is at the heart of our approach and corporate philosophy. Furthermore, the success experienced by COGIR Immobilier is based on good teamwork between the different departments and on all the people who have joined the company for more than 25 years....

  • Customer Experience Specialist

    6 months ago

    Laval, Canada Protective Industrial Products Full time

    **PIP Canada**, part of a global organization with its Canadian head office located in Laval, QC is a leading provider of hand protection and personal protective equipment (PPE) to Industrial and Construction markets. PIP® stands for Protective Industrial Products meaning we are committed to helping protect essential workers every day. Today, as a $1...