Customer Experience Associate

3 months ago


Vaughan, Canada Scotiabank Full time

Requisition ID: 209186

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

**Is this role right for you? In this role you will**:

- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed

**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:

- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers

**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package

Location(s): Canada : Ontario : Vaughan || Canada : Ontario : Thornhill

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Vaughan, Canada TD Bank Full time

    **Customer Experience Associate**: - 415385BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 3737 Major Mackenzie Drive, Building D **Employment Type** - Regular **City** - Vaughan **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Vaughan, Canada TD Bank Full time

    **Customer Experience Associate**: - 417815BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 5731 Highway 7 **Employment Type** - Regular **City** - Vaughan **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...


  • Vaughan, Canada ATLAS MACHINERY SUPPLY LTD Full time

    **Customer Experience Associate - Retail Operations** The Customer Experience Associate - Retail Operations (CXARO) will deliver Operational Excellence that enables the Atlas Experience to customers that is Fun, Memorable, Personalized, Effortless and Value Added. The CXARO contributes actively and positively to sales-merchandising culture at retail. They...


  • Vaughan, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Vaughan area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...


  • Vaughan, Canada TD Bank Full time

    **Work Location**: Vaughan, Ontario, Canada **Hours**: 18 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer...


  • Vaughan, Canada Metro Supply Chain Full time

    JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...


  • Vaughan, Canada Metro Supply Chain Full time

    JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square...


  • Vaughan, Canada Saks Fifth Avenue OFF 5TH Full time

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.What This Position Is All...


  • Vaughan, Ontario, Canada Torstaff Full time

    Torstaff, a well-established corporation located in the heart of Toronto's west side, is seeking an exceptional individual to join its team as a Customer Support Associate. This exciting role offers a unique opportunity to make a meaningful impact on customer satisfaction and drive business growth.Job OverviewAs a Customer Support Associate, you will be...


  • Vaughan, Canada Metro Supply Chain Full time

    JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...


  • Vaughan, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...


  • Vaughan, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    About beBee Professionals in Vaughan:We are a dynamic retail environment seeking an experienced Customer Service Associate to manage customer transactions and ensure a positive shopping experience.Responsibilities:Process customer purchases and handle cash, credit, and debit transactions efficiently.Provide excellent service to all customers, ensuring their...


  • Vaughan, Canada Maple Air Inc. Full time

    It's been nearly 20 years since founders of Maple Air Inc., started building the foundations of a heating & cooling company which today is one of GTA's leading companies in heating, cooling and fireplaces. At Maple Air Heating & Cooling, service and honesty is our driving force and our motto is customer satisfaction, quality workmanship and fast reliable...


  • Vaughan, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Vaughan, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Warehouse Associate

    7 months ago


    Vaughan, Canada Deccor Zomodo - Kitchen Sink and Accessories Distributor Full time

    JOB DESCRIPTION: This position will consist of 2-3 days working in the warehouse (as a Warehouse Associate) and 1-2 days working in the attached office (as a CSR) Warehouse Associate Duties - Assist Warehouse Manager with gathering stock products to facilitate orders - Assist with preparing customer orders as per courier’s requirements, pallet orders,...


  • Vaughan, Canada DECO Homes Full time

    **Customer Experience Coordinator** **Location: Vaughan, ON** **Employment Type: Full Time** **Department: Sales & Customer Care** As an award-winning visionary homebuilder in Ontario, DECO continues to innovate through architecture, design and premium community locations across the Greater Toronto Area. **The Role** In keeping with our core beliefs, DECO...


  • Vaughan, Canada Tanning Loft Full time

    We are currently looking for a part-time Customer Service Associate. If you are creative, self-motivated, passionate and a natural about sales and social media, then Tanning Loft has a great opportunity for YOU! Required Qualifications & Skills: Experience in a fast-paced service environment Consistently delivers remarkable customer service and has a...


  • Vaughan, Canada Walmart Canada Full time

    **Position Summary...**:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Vaughan, Ontario, Canada East Angus Grocery Full time $50,000 - $190,000

    At East Angus Grocery, we're passionate about creating a unique shopping experience for our customers. As a Food Advisor, you'll play a vital role in showcasing our exceptional quality products and personalized service. **What We Offer:*** Competitive salary of $60,000 - $80,000 per year, depending on experience* Flexible schedules to suit your lifestyle*...