Program Administrator

3 weeks ago

Nepean, Canada triOS College Full time

triOS College Business Technology Healthcare Inc., is actively seeking a dynamic **Program Administrator** to join our administrative team through hybrid work to support our **Ottawa Campus.**

**PRIMARY PURPOSE**:
The major purpose of this position is to provide a point of contact for all students and manage program administration. The Program Administrator (PA) also supports day-to-day operations of the Campus by assisting the Campus Director (CD) to ensure that all administrative activities are current and up to date.

**KEY RESPONSIBILITIES**:

- Manage and direct incoming telephone calls.
- Greet all visitors to the campus.
- Carry out campus opening and/or closing procedures as required.
- Oversee and maintain common areas (i.e., kitchen, lobby, meeting rooms, etc.).
- Contact absent students on a daily basis as per the student attendance policies and procedures.
- Manage parking on the campus, by collecting monthly fees, updating the tracking spreadsheet, and ensuring parking follows proper protocols on the campus.
- Maintains certificate board.
- Conduct entrance testing for potential students and records results.
- Provide students with additional printing credits.
- Handle payments for new clients and students.
- Manage & maintain inventory including, distribution of courseware to students, adjustments, and ordering of courseware.
- Manage exam vouchers and Self-Test Software process including XCAS data entry.
- Prepare program reports and documentation.
- Order uniforms as required.
- Enter manager approval in XCAS once student marks have been approved by the CD and notify the CD and Financial Aid Officer (FAO) by advising them of students who have multiple failing grades. Run Missing Marks reports twice per week with follow-up by CD.
- Maintain diploma and transcript process.
- Assist with campus events.
- Monitor daily attendance reports and record on XCAS to ensure student hours are recorded correctly.
- Set up new student orientation.
- Manage memberships for diploma programs ensuring proper paperwork is submitted.
- Plan and organize graduation ceremony.

Other duties as assigned, and which are in the best interests of the College.

KNOWLEDGE AND SKILL REQUIREMENTS:

- Computer literacy in MS Office (Word, Excel, PowerPoint & Outlook).
- Knowledge of integrated telephone system.
- Minimum 50 wpm.

**EXPERIENCE**:

- Minimum college diploma from a business-related program and a minimum of one (1) year experience in a related occupation.
- Minimum Grade 12 (OSSD or equivalent) required and a minimum of three (3) years of experience in a related occupation.
- 1-2 years proven success in customer service is required.

**Hours of Work**:
This position is a **permanent full-time** opportunity. Hours of work will be **8am - 5pm, Monday to Friday.**

**Work Location**:
This is a **hybrid position** that will require you to work **50/50 on campus and remotely from home.**

**Start Date**:
The scheduled start date is **immediate.**

**About us**:
triOS College is a Canadian owned Registered Private Career College in Ontario. We strive to be the very best at what we do, both in the eyes of our students and coworkers. It is the dedication of our employees that has resulted in us as being recognized as one of Canada’s Best Managed Companies for 13 consecutive years. Our college was founded on familial values, and these have been retained for the last 31 years. We are truly a team in every sense and work collaboratively towards our common goal of preparing job-ready graduates. Our teams are highly motivated and passionate about the work they do and the impact they have on changing the lives of each student that studies at the college. We look forward to connecting with you
- Accommodations are available for applicants with disabilities throughout the recruitment process._
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

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