![hearinglife_Canada](https://media.trabajo.org/img/noimg.jpg)
Client Service Administrator- 18 Month Contract
2 weeks ago
**Client Service Administrator - 18 month contract**:
This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks.
Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible for providing administrative support to Hearing Professionals (HPs) within the clinic and to head office.
**What You Will Do**:
**Customer Service** - first point of contact for our clients and to provide them with the best customer service in the industry:
- Greeting clients
- Answering the telephone
- Answering client queries
**Appointments** - manage our client appointments and schedule the HP’s appointments:
- Maintaining clinician’s schedules
- Triaging all appointments
- Changing appointments to accommodate client and clinic needs
- Using telephone pathway to book initial client appointments
- Contacting existing clients to schedule appropriate appointments.
- Following protocols associated with the companies Telephone Performance Analysis, including and not limited to training, coaching, and evaluating.
**Clinic Appearance** - responsible for the general maintenance of our clinics so that they are a first class hearing healthcare centre:
- Daily cleaning and tidying as needed.
- Tidying and organizing Assistive Listening Device (ALD) displays and client waiting area.
- Maintaining and ordering office and clinic supplies.
**Hearing Professional and Administrative Support** - provide administrative support for the HPs in their respective clinic(s) as well as act as an office administrator for the Hearing Healthcare Centre (HHC):
- Opening and closing the HHC
- Registering all new clients
- Maintaining all paper files including creating, organizing, filing and destroying
- Shipping and receiving
- Tracking all orders through administration system and shipping log
- Preparing orders for fittings
- Assisting with local events as needed
- Understanding and selling all ALDs
- Providing basic hearing aid maintenance including cleaning/checks and tubing changes
**Accounting and Third Party Insurance Support** - responsible for processing all sales and tracking all outstanding balances and receivables and third party insurance payments which includes each of the following:
- Assisting with client estimates
- Counting and reporting opening and closing cash float
- Processing all payments; cash, cheque, post-dated cheques, credit card and debit card
- Completing daily bank deposit slip completing physical deposit
- Completing daily sales reconciliation on time and accurately
- Completing monthly inventory and accounting controls
- Understanding Debits and Credits
- Having working to expert knowledge of all third-party insurance programs
- Completing and submitting all third-party insurance forms
- Following up on all outstanding third party claims
**What You Will Need**:
- Post-secondary education in an applicable field
- At least 2 years’ customer service experience
- Organized, detail-oriented, and comfortable working with multiple priorities
-
Client Service Administrator- 18 Month Contract
2 weeks ago
Kingston, Canada Demant Full timeClient Service Administrator - 18 month contract- This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks.- Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible...
-
Client Service Administrator- 18 Month Contract
2 weeks ago
Kingston, Canada hearinglife_Canada Full time**Client Service Administrator - 18 month contract**: This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks. Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also...
-
Client Service Administrator- 18 Month Contract
2 weeks ago
Kingston, Canada HearingLife Canada Full time**Client Service Administrator - 18 month contract**: This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks. Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also...
-
Kingston, Ontario, Canada Demant Full timeClient Service Administrator - 18 month contract- This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks.- Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible...
-
Residential Service Administrator
3 weeks ago
Kingston, Canada CaraCo Group of Companies Full timeJoin us at CaraCo Group of Companies, a family-owned successful business that is seeking a dedicated team member like you to join our team! At CaraCo, we pride ourselves on ensuring we take care of our team members and clients. We have an exciting opportunity available for a “Residential Service Administrator” to join our team! As a key member of the...
-
Residential Service Administrator
1 week ago
Kingston, Canada CaraCo Group of Companies Full timeJoin us at CaraCo Group of Companies, a family-owned successful business that is seeking a dedicated team member like you to join our team! At CaraCo, we pride ourselves on ensuring we take care of our team members and clients. We have an exciting opportunity available for a “Residential Service Administrator” to join our team! As a key member of the...
-
Temporary Ft Rpn
3 weeks ago
Kingston, Canada Sisters of Providence of St. Vincent de Paul Full timeThe Registered Practical Nurse provides holistic care to all Sisters residing in the Providence Motherhouse under the direction of the Director of Care, acting as a team leader within an interdisciplinary team according to the Standards of Practices of the College of Nurses of Ontario. Providence Motherhouse is a faith-based work environment owned and...
-
Administrative Assistant
4 days ago
Kingston, Canada CMD CPA Professional Corporation Full timeAt CMD CPA Professional Corporation, we are dedicated to delivering exceptional financial solutions and customer service. With a focus on professionalism, integrity, and innovation, we strive to deliver tailored solutions that meet the diverse needs of our clients across various industries **POSITION OVERVIEW** We are currently seeking a diligent and...
-
Service Representative
3 weeks ago
Kingston, Canada THE EMPIRE LIFE INS. CO Full time**Service Representative (12 Month Contract)**: **Location: In-office to Kingston, ON** Empire life is looking to hire a Service Representative to join our Retail Operations team! **Why pursue this opportunity** **Our mission -** make insurance, investments and benefits simple, fast and easy for our customers. **Play an integral role**: - this is an...
-
Service Representative
1 week ago
Kingston, Canada THE EMPIRE LIFE INS. CO Full time**Service Representative (12 Month Contract)**: **Location: Hybrid: Kingston, ON (~2 days/week in-office)** Empire life is looking to hire a Service Representative to join our Retail Operations team! **Why pursue this opportunity** **Our mission -** make insurance, investments and benefits simple, fast and easy for our customers. **Play an integral...
-
Contract Administrator
4 weeks ago
Kingston, Canada McIntosh Perry Full timeAbout the Role McIntosh Perry Egis Group, a recognized leader of Contract Administration (CA), has been providing CA and Construction Inspection (CI) services to municipalities, the Ministry of Transportation Ontario, and private clients for nearly two decades. McIntosh Perry Egis Group’s CA team has evolved to include a multi-disciplinary team of...
-
Contract Administrator
2 days ago
Kingston, Canada McIntosh Perry Full timeAbout the Role McIntosh Perry Egis Group, a recognized leader of Contract Administration (CA), has been providing CA and Construction Inspection (CI) services to municipalities, the Ministry of Transportation Ontario, and private clients for nearly two decades. McIntosh Perry Egis Group’s CA team has evolved to include a multi-disciplinary team of...
-
Administrative Coodinator
2 weeks ago
Kingston, Canada Estate Tax Services Professional Corporation Full time**About us**: We are a boutique tax firm dedicated to providing specialized services in estate tax work. At the heart of our mission is a deep passion for helping our clients navigate the complexities of estate taxation with precision and care. As a growing firm, we are driven by the pursuit of excellence and the satisfaction of delivering tailored solutions...
-
Administrative Assistant Maintenance Services
3 weeks ago
Kingston, Canada Kingston & Frontenac Housing Corporation Full timeKINGSTON & FRONTENAC HOUSING CORPORATION Administrative Assistant Maintenance Services Full Time (18 Month Contract Position) KFHC is searching for a full-time Administrative Assistant for Maintenance Services. The Administrative Assistant Maintenance Services will accept incoming maintenance calls from tenants, generate work orders and purchase orders,...
-
Contract Administrator
2 weeks ago
Kingston, Canada 4K Engineers Ltd. Full time_4K Engineers Ltd. is a PEO licenced Consulting Engineering firm and we are offering Project Management, Contract Administration, Site Inspection, and Material Testing Services to our clients. We are currently seeking Road Construction Contract Administrator (RCCA or P.Eng.) to work with our Project Team on large scale Ontario Ministry of Transportation...
-
Service Representative
4 weeks ago
Kingston, Canada Empire Life Full timeService Representative (12 Month Contract) Location: In-office to Kingston, ON Empire life is looking to hire a Service Representative to join our Retail Operations team! Why pursue this opportunity Our mission - make insurance, investments and benefits simple, fast and easy for our customers. Play an integral role - this is an opportunity that...
-
Contract Administrator
7 days ago
Kingston, Ontario, Canada 4K Engineers Ltd. Full time_4K Engineers Ltd. is a PEO licenced Consulting Engineering firm and we are offering Project Management, Contract Administration, Site Inspection, and Material Testing Services to our clients. We are currently seeking Road Construction Contract Administrator (RCCA or P.Eng.) to work with our Project Team on large scale Ontario Ministry of Transportation...
-
Service Representative
1 month ago
Kingston, Canada Empire Life Full timeService Representative (12 Month Contract) Location: In-office to Kingston, ON Empire life is looking to hire a Service Representative to join our Retail Operations team! Why pursue this opportunity Our mission - make insurance, investments and benefits simple, fast and easy for our customers.
-
Service Representative
3 weeks ago
Kingston, Canada THE EMPIRE LIFE INS. CO Full timeService Representative (6 Month Full-Time Contract) **Why you’ll love this role**: - You will perform administration process and support for either our New Business or Inforce block of the business. You have the ability to demonstrate good decision making on issues that fall within a standard framework. - **What you’ll be working on**: - Providing...
-
Service Representative
1 month ago
Kingston, Canada Empire Life Full timeService Representative (12 Month Contract) Location: In-office to Kingston, ON Empire life is looking to hire a Service Representative to join our Retail Operations team! Why pursue this opportunity Our mission - make insurance, investments and benefits simple, fast and easy for our customers. Play an integral role - this is an opportunity that allows...