Client Service Administrator- 18 Month Contract
6 months ago
**Client Service Administrator - 18 month contract**:
This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks.
Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible for providing administrative support to Hearing Professionals (HPs) within the clinic and to head office.
**What You Will Do**:
**Customer Service** - first point of contact for our clients and to provide them with the best customer service in the industry:
- Greeting clients
- Answering the telephone
- Answering client queries
**Appointments** - manage our client appointments and schedule the HP’s appointments:
- Maintaining clinician’s schedules
- Triaging all appointments
- Changing appointments to accommodate client and clinic needs
- Using telephone pathway to book initial client appointments
- Contacting existing clients to schedule appropriate appointments.
- Following protocols associated with the companies Telephone Performance Analysis, including and not limited to training, coaching, and evaluating.
**Clinic Appearance** - responsible for the general maintenance of our clinics so that they are a first class hearing healthcare centre:
- Daily cleaning and tidying as needed.
- Tidying and organizing Assistive Listening Device (ALD) displays and client waiting area.
- Maintaining and ordering office and clinic supplies.
**Hearing Professional and Administrative Support** - provide administrative support for the HPs in their respective clinic(s) as well as act as an office administrator for the Hearing Healthcare Centre (HHC):
- Opening and closing the HHC
- Registering all new clients
- Maintaining all paper files including creating, organizing, filing and destroying
- Shipping and receiving
- Tracking all orders through administration system and shipping log
- Preparing orders for fittings
- Assisting with local events as needed
- Understanding and selling all ALDs
- Providing basic hearing aid maintenance including cleaning/checks and tubing changes
**Accounting and Third Party Insurance Support** - responsible for processing all sales and tracking all outstanding balances and receivables and third party insurance payments which includes each of the following:
- Assisting with client estimates
- Counting and reporting opening and closing cash float
- Processing all payments; cash, cheque, post-dated cheques, credit card and debit card
- Completing daily bank deposit slip completing physical deposit
- Completing daily sales reconciliation on time and accurately
- Completing monthly inventory and accounting controls
- Understanding Debits and Credits
- Having working to expert knowledge of all third-party insurance programs
- Completing and submitting all third-party insurance forms
- Following up on all outstanding third party claims
**What You Will Need**:
- Post-secondary education in an applicable field
- At least 2 years’ customer service experience
- Organized, detail-oriented, and comfortable working with multiple priorities
LI-CA1
HearingLife_Canada
**About Hearing Life**:
HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.
Across Canada, HearingLife consists of over 300 hearing healthcare clinics and nearly 900 dedicated professionals proudly united behind one simple vision, “To help more people hear better.”
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
-
Client Service Administrator- 18 Month Contract
6 months ago
Kingston, Canada Demant Full timeClient Service Administrator - 18 month contract- This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks.- Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible...
-
Client Service Administrator- 18 Month Contract
6 months ago
Kingston, Canada hearinglife_Canada Full time**Client Service Administrator - 18 month contract**: This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks. Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also...
-
Client Service Administrator- 18 Month Contract
6 months ago
Kingston, Canada hearinglife_Canada Full time**Client Service Administrator - 18 month contract**: This is a 18 month contract position. Training will take place at our Napanee clinic for 2 weeks. Reporting to the Regional Manager, the Client Service Administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also...
-
Residential Service Administrator
7 months ago
Kingston, Canada CaraCo Group of Companies Full timeJoin us at CaraCo Group of Companies, a family-owned successful business that is seeking a dedicated team member like you to join our team! At CaraCo, we pride ourselves on ensuring we take care of our team members and clients. We have an exciting opportunity available for a “Residential Service Administrator” to join our team! As a key member of the...
-
Administrative Assistant
6 months ago
Kingston, Canada CMD CPA Professional Corporation Full timeAt CMD CPA Professional Corporation, we are dedicated to delivering exceptional financial solutions and customer service. With a focus on professionalism, integrity, and innovation, we strive to deliver tailored solutions that meet the diverse needs of our clients across various industries **POSITION OVERVIEW** We are currently seeking a diligent and...
-
Contract Administrator
6 months ago
Kingston, Canada 4K Engineers Ltd. Full time_4K Engineers Ltd. is a PEO licenced Consulting Engineering firm and we are offering Project Management, Contract Administration, Site Inspection, and Material Testing Services to our clients. We are currently seeking Road Construction Contract Administrator (RCCA or P.Eng.) to work with our Project Team on large scale Ontario Ministry of Transportation...
-
Branch Administrator
2 months ago
Kingston, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Contract Administrator
6 months ago
Kingston, Canada McIntosh Perry Full timeAbout the Role McIntosh Perry Egis Group, a recognized leader of Contract Administration (CA), has been providing CA and Construction Inspection (CI) services to municipalities, the Ministry of Transportation Ontario, and private clients for nearly two decades. McIntosh Perry Egis Group’s CA team has evolved to include a multi-disciplinary team of...
-
Service Representative
6 months ago
Kingston, Canada THE EMPIRE LIFE INS. CO Full time**Service Representative (12 Month Contract)**: **Location: Hybrid: Kingston, ON (~2 days/week in-office)** Empire life is looking to hire a Service Representative to join our Retail Operations team! **Why pursue this opportunity** **Our mission -** make insurance, investments and benefits simple, fast and easy for our customers. **Play an integral...
-
Contract Administrator
3 months ago
Kingston, Canada Select Door and Frame Full time**About Us**: Select Door and Frame is a leading provider of Division 8 products, specializing in commercial door, frame, and hardware solutions. We are committed to delivering exceptional service and quality to our clients across Canada. With a strong reputation in the industry, we are expanding our team and are looking for a skilled and detail-oriented...
-
Receptionist - 3 Month Contract
4 months ago
Kingston, Canada John Howard Society of Kingston & District Full timeReStart is a program of the John Howard Society of Kingston and District. We provide a wide range of employment counselling services to help people prepare for, find and keep employment. We are seeking a receptionist to cover a 3 month contract. RESPONSIBILITY AND DUTIES: 1. Coordinate all activities at the reception desk 2. Greet the general public,...
-
Contract Services Clerk
3 weeks ago
Kingston, Canada Ministry of Transportation Full timeDo you consider yourself to be highly organized with strong interpersonal and analytical skills and experienced in providing financial and administrative support? **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist,...
-
Personal Support Worker, Temporary Part-Time
2 weeks ago
Kingston, Canada City of Kingston Part time $26 - $31Job TitlePersonal Support Worker, Temporary Part-Time (up to 18 months)Job NumberJ1024-0394Job Code09C050Job CategoryNursing & Resident CareDepartmentResidential Long Term CareLocation:175 Rideau StreetBargaining UnitCUPEJob TypePart TimeEmployment TypeReplacementNumber Of Positions1Contract Durationup to 18 monthsHours Of WorkUp to 75 hrs/2 wksSalary$25.60...
-
Operations Manager
6 months ago
Kingston, Canada Goldtrain Ventures Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory compliance procedures within establish - Hire...
-
Operations Manager
6 months ago
Kingston, Canada Goldtrain Ventures Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Co-ordinate administrative services - Collect and record administrative and service fees - Assist in preparing annual budgets - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other...
-
Key Holder
6 months ago
Kingston, Canada Magnotta Winery Full timeWe have the following opportunity at our **Kingston, Ontario** store located at 101 Dalton Avenue, Kingston, Ontario. This is a 6 month contract position working full time hours. At the end of the 6 month contract, you will receive a lump sum completion bonus. As a **Key Holder **you will play a vital role in providing exceptional customer experience....
-
Receptionist/team Administrative Assistant- Contract
6 months ago
Kingston, Canada KPMG Full timeOverview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The opportunity The Client Administration function is a vital part of the firm’s Business Enablement Services and is focused on achieving client service excellence...
-
Client Service Administrator
4 months ago
Kingston, Canada Hearinglife Ltd. Full timeHearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to "do what is best for the client" while increasing awareness of the effects of hearing loss and...
-
Office Administrator
6 months ago
Kingston, Canada Greenshield Pest Control Inc Full time**Greenshield Pest Control Inc** **Who Are We?**The leader in Pest and Wildlife Management in Eastern Ontario. Greenshield Pest Control Inc is a family owned and operated company based in Kingston, Ontario. We specialize in Pest Control, Bird & Wildlife control, Vegetation Management and Bedbug control services. Greenshield Pest Control provides these...
-
Office Administrator
6 months ago
Kingston, Canada Greenshield Pest Control Inc Full time**Greenshield Pest Control Inc** **Who Are We?**The leader in Pest and Wildlife Management in Eastern Ontario. Greenshield Pest Control Inc is a family owned and operated company based in Kingston, Ontario. We specialize in Pest Control, Bird & Wildlife control, Vegetation Management and Bedbug control services. Greenshield Pest Control provides these...