Service Representative

6 months ago


Kingston, Canada THE EMPIRE LIFE INS. CO Full time

**Service Representative**:
**Location: In-Office: Kingston, ON**

Empire life is looking to hire a Service Representative to join our Retail Operations team

**Why pursue this opportunity**

**Our mission -** make insurance, investments and benefits simple, fast and easy for our customers.

**Play an integral role**:

- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

**Participate in training and development programs** - we offer a range of training and development programs to help our employees stay up-to-date with the latest industry trends and developments.

**What you’ll be working on**- Achieves and maintains high quality accurate results within established service standards while ensuring compliance and regulatory standards are met- Demonstrates good decision-making on issues that fall within a standard framework-
- Accesses and obtains data from multiple information systems- Enters and maintains information on the administration systems- Provides prompt and courteous resolution of enquiries from distribution partners and clients relating to new and in-force administration; investigates and analyzes simple to complex cases- May provide cross functional support across teams

**What we’re looking for you to have**:
- 0 - 3 years work experience in the financial services industry or in the insurance industry- Bilingualism (French & English) would be an asset-
- Knowledge of individual life and investment products and policy provisions- Completion of a community college diploma- Ability to prioritize and balance multiple tasks- Clear reading, writing, listening and verbal communication skills- Attention to detail/accuracy- Well-developed mathematical skills- Ability to think logically, analyze, solve problems, and learn new technology- Ability to work independently and as a team member**Beyond the salary**:
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions- Competitive uncapped commission, for sales positions- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account- Flexible work arrangements and an annual allotment of personal health days.- Four weeks annual vacation from hire date- A defined contribution pension plan with generous employer matching- Top up programs for parental leave and compassionate leave- Employer-sponsored wellness and recognition programs
- A cash employee referral program

**Get to know us**:



  • Kingston, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...


  • Kingston, Canada John's Auto Service Full time

    Job Overview: We are seeking a Customer Representative to join our team. As a Customer Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. Initial Duties: - Greeting and interacting with clients - Answering phone calls - Scheduling appointments -...


  • Kingston, Canada Public Service Alliance of Canada Full time

    **Branch**: Regional Offices Branch **Section**: Kingston Regional Office **Employment Type**: Term up to one (1) year **Position Linguistic Designation**: English **Position Global Linguistic Level**: **Job Band**: Band 12 CULE I_II **Salary**: $118,292.99 - $133,145.00 **Union**: CULE I Canadian Union of Labour Employees **Location**: Kingston...


  • Kingston, Canada TWO MEN AND A TRUCK Full time

    Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. **Main Responsibilities of a Customer Service Representative**: - Serves customers by providing all necessary service and product information. - Resolves service and product...


  • Kingston, Canada Cataraqui Centre - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Cataraqui Centre, Kingston location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...


  • Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GUEST SERVICES MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...


  • Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO FRONT OFFICE MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built...


  • Kingston, Canada Queen's University Full time

    Desk Services Representative About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...


  • Kingston, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Kingston, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Kingston, Canada Holiday Inn Kingston Waterfront Full time

    *THE OPPORTUNITY:* UEST SERV - REPRESENTAT E REPORTS TO FRONT OFFI MANAGER *THE COMPANY:* Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...


  • Kingston, Canada YMCA of Eastern Ontario Full time

    **Membership Services Representative**: - Kingston, Ontario_ **Employment Category**: Part-time, Permanent **Hours**: Flexible work schedule, including weekends and evenings **Compensation**:$16.55 per hour **Benefits and Perks**: We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we do, including: - Free YMCA...


  • Kingston, Canada YMCA of Eastern Ontario Full time

    **Job Posting** **_Membership Services Representative _** **_Kingston, Ontario - ** **Employment Category**:Part-time, Permanent **Hours**:Flexible work schedule, including weekends and evenings **Compensation**:$16.55 per hour **Benefits and Perks**:We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we do,...


  • Kingston, Canada YMCA of Eastern Ontario Full time

    **Membership Services Representative** Kingston, Ontario **Employment Category**: Part-time, Permanent **Hours**:Flexible work schedule, including weekends and evenings **Compensation**:$16.55 per hour **Benefits and Perks**:We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we do, including: - Free YMCA Health &...


  • Kingston, Canada The Holiday Inn Express & Suites Kingston Central Full time

    **ABOUT US** At Holiday Inn Express & Suites Kingston Central, we pride ourselves in delivering warm and welcoming experiences for guests staying for business or pleasure. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Owned and operated by Diamond Hotels Management Inc. we are committed to delivering...


  • Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...


  • Kingston, Canada THE EMPIRE LIFE INS. CO Full time

    **Bilingual Service Representative**: **Location: In-Office, Kingston, ON** Empire life is looking to hire a Bilingual Service Representative to join our Retail Operations team! You will perform the administration process and have the ability to demonstrate good decision making on issues that fall within a standard framework. **Why pursue this...


  • Kingston, Canada Cintas Canada Full time

    Requisition Number: 186717Job DescriptionCintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the...


  • Kingston, Canada The Quality Inn & Conference CentreComfort Inn & Suites Kingston Central Full time

    **ABOUT US** At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, we help guests feel refreshed and ready to take on the day by caring for them and delivering what they need with a friendly, can-do attitude. Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality...


  • Kingston, Canada Delta Hotels by Marriott Kingston Waterfront Full time

    **ABOUT US** At Delta Hotels by Marriott Kingston Waterfront, we strive to provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are...


  • Kingston, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Kingston, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...