Full-time Aquatic Program Supervisor Kitchener

4 weeks ago

Kitchener, Canada K-W YMCA Full time

**SUPERVISOR - AQUATIC PROGRAMS**

**PERMANENT FULL TIME**

**START DATE: Immediate**

**REGION: Kitchener**

Are you experienced in providing leadership to an aquatic team? Do you have a passion to provide excellent aquatic programs? Do you want to grow and learn as you continue your career?

**If this is you, join our team and make an impact**

The YMCA of Three Rivers is one of the community’s largest non-profit organizations. We are dedicated to the enrichment of our communities through the development of people and families. We provide licensed childcare, swimming lessons, youth & preschool programs and adult fitness to name a few. We create a sense of belonging by helping children and adults cultivate authentic and caring relationships in a safe and nurturing space. Membership growth and opportunities for excellent customer service are where you come in

**FUNCTION**: This incumbent is responsible for ensuring excellence in member services through the leadership and administration of all aquatic related programs and services. This includes implementation of the YMCA Swim program, Aquatic Leadership training, recreational aquatic programs for all ages, determining areas for program improvements and coaching staff in delivering quality programs.

**What you will do**
- Coordinate the development, consistent delivery of services and supervision of all aquatic related programs and services
- Evaluate and monitor the consistent delivery of aquatic programs and services ensuring that programs adhere to and promote YMCA mission, vision and values
- Recruit, coach, develop, supervise and evaluate all aquatic staff and volunteers
- Ensure a safe aquatic environment
- Provide leadership to the planning and management of the Member Services aquatic budget and work plans
- Assist the Health and Wellness leadership team in developing an annual marketing and promotional plan including brochures, advertising, special promotions, and schedules
- Maintain all the First Aid supplies for the entire facility
- Provide direct delivery of programs by following performance standards and expectations to build relationships and mentor staff - 10 to 15hrs/wk minimum
- Ensure all YMCA Aquatic programs and services are offered at appropriate times and in sufficient quantity to meet member and community interest and needs
- Vision plan for all aquatic programs and services by evaluating current programs, exploring new trends and determining annual initiatives/directions resulting in member retention and new member recruitment
- Act as a liaison between the Aquatic Staff/Volunteers/Members/Participants and the Program Director/Team, modeling positive pro-active and on-going communication
- Facilitate financial assistance arrangements for aquatic programs
- Ensure YMCA program standards, policies and procedures are maintained
- Facilitate Aquatic Leadership training
- Manage all aquatic administration including invoicing, payroll, course inputs, ongoing aquatic program registration and daily/monthly record keeping
- Monitor swim program statistics and registration
- Attend workshops, trainings, conferences and staff meetings as required
- Assume other duties as assigned

**What you will bring**
- Completion of Community College degree/diploma in Recreation & Leisure or related field
- 2-3 years of related aquatic/programming and supervisory experience
- LSS National Lifeguard certification
- Swim Instructor certification (LSS, Red Cross, or YMCA)
- LSS Lifesaving Instructor
- Standard First Aid with CPR-C and AED
- Aquatic Fitness Instructor as asset
- Advanced Aquatics Certification (NLInstructor/Examiner, First Aid Instructor/Examiner, Bronze Examiner, YMCA Aquatic Trainer and Examiner Mentor) an asset
- Acceptable Vulnerable Sector Police Check

**What you will gain**

You will join a dynamic team and an organization that has massive impact across our community. You will be joining a local organization, but you’ll also be part of a global movement. Your work will have impact and the community we all call home will be a little better every day because of you.

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