District Manager

2 weeks ago

Ottawa, Canada Wow! Mobile Boutique Full time

Overview:
As a
**District Manager for WOW Mobile boutique covering the Montreal and Ottawa area, you will be an**
**inspiring leader who has a passion for the retail and wireless industry** with an outstanding record of driving sales and creating a community within a district.

Your leadership style influences and encourages the emergence of top performing sales teams while delivering on District sales and operational targets/objectives. The combination of your high level of interpersonal and customer skills ensure your assigned district is running with operational excellence, supports our brands, and meets their business goals. Acting as a liaison between the head office, support team and the field teams you will support facilitation of store visits, team calls, District workshops and National sales meetings.

**What a day in a District Manager's role consists of**:

- Achieve key business objectives including sales, reviews, client experience, operational compliance and responsible for creating strategies for underperforming location
- Ensure employees have completed necessary training and coaching requirements
- Ensure all locations are staffed appropriately according to the established guidelines
- Management and coaching of all Sales Managers to ensure career development and succession planning is in place
- Ensure that all hiring is completed in proactive manner using appropriate organizational guidelines, as well as, responsible for retention and management of acceptable turnover rates
- Ensure all kiosk locations are accountable for inventory count and LP concerns
- Day to day area operations including field visit reports, communications to the team, payroll processes, performance management and HR related activities

**The skillset we are looking for**:

- Diploma or degree in Business, Marketing or equivalent
- Strong management, coaching and leadership skills, developed in a retail organization and preferably within the wireless or electronics sector
- Ability to manage area budgets, forecast sales and retail metrics, set goals for your stores and team
- ** Bilingualism ( French and English)**:

- Proven clear understanding of sales and customer service fundamentals
- Multi-unit management experience, previous management of a remote workforce an asset
- Basic understanding of the fundamentals of recruitment
- Effective organization and planning skills with the ability to organize and schedule people and tasks, develop realistic action plans within time and resource constrains
- An understanding of merchandising a retail location to drive business
- Proven and genuine ability to drive sales, inspire and engage work team
- Travel as per business need
- Ability to lift and carry 30-50 pounds
- Ability to stand for long periods of time
- Ability to sit in a car for extended periods of time
- Ability to turn, bend, walk frequently

**Reporting to**: Director of National Sales

**Salary Range**: 70K - 90K

**Location: Ottawa or Montreal**

Match Retail is a certified Great Place to Work® in Canada

We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move... differently.

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