Coordinator, Community or District Branch

1 month ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 11766

Department: Ottawa Public Library

Service: Branch Operations

Branch: Public Services

Employment Type: 1 Permanent Full Time Position

Work Hours: 35 hours per week

Affiliation: CUPE 503 Library

Salary Information: $79 270,10 - $94 609,06 annually (2024 rates of pay)

Location: Library Main Branch, 120 Metcalfe Street

City: Ottawa, ON

Job Category: Ottawa Public Library

**Application Close: 06/03/2024**

**JOB SUMMARY**:
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.

You carry out the duties and responsibilities of one of the following assigned service areas: Adult & Readers’ Advisory, Reference, Children’s & Youth, Digital Services, Community or District Branch, Circulation, Access, Outreach and Volunteer, Collection Development, Technical Services, or InfoService.

You also: perform administrative and human resource management duties; participate in the development of policies, procedures and objectives for library services; maintain an up-to-date knowledge and expand awareness of Library developments; establish and maintain liaisons with internal and external contacts; and exercise responsibility for the day-to-day operation of the library branch/service.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

The **Coordinator, Community or District Branch** performs public service duties by:

- Providing the full range of readers advisory and reference services such as answering Library users’ queries, advising them in their selection of material, assisting them in the use of the catalogue and other tools, placing requests, preparing readers’ advisory tools such as bibliographies, reviews, web links;
- Ensuring that appropriate levels and types of programming and user education activities are available to the public;
- Conducting tours and group visits;
- Making recommendations for the development of demographic profiles for Branches in the cluster.

Carries out collection development duties by:

- Recommending items for retention, disposal or replacement;
- Recommending changes to the collection to reflect changing customer interests and needs;
- Making recommendations for purchase to fill gaps in the collection;
- Making recommendations for the development of profiles for the branch.

**EDUCATION AND EXPERIENCE**:
Master’s Degree in Library and/or Information Science from an accredited library school.

Minimum of four (4) years of progressively increased responsibilities in public service and staff supervision.

**KNOWLEDGE**:

- Management principles, including policy and procedural development, human resource management, budgeting and monitoring.
- Methods and techniques for customer service and complaint investigation and resolution.
- Theories and principles of library science as well as methods and techniques of library operations.
- General knowledge of Library policies and procedures.
- Supervisory techniques and practices.
- Carry out, supervise and demonstrate a range of circulation activities.
- Adult/Children literature in a variety of formats, readers’ advisory services, trends in reading, literacy and ESL collections and adult/children’s programming.
- Reference resources in print, microform and electronic formats and of current developments in reference services.
- Principles of collection development and maintenance.
- Electronic database and other bibliographic searching techniques.
- Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
- Working knowledge of applicable occupational health and safety legislation.
- General knowledge of Ottawa Public Library policies and procedures related to health and safety.

**COMPETENCIES, SKILLS AND ABILITIES**:

- Lead by example, demonstrating integrity, creativity and enthusiasm in achieving results directly and through staff work teams.
- Exercise effective judgement and independent decision-making capabilities.
- To deliver library programs to a range of users who may include early childhood, school age and adults.
- To design and create thematic displays.
- Evaluate existing methods and procedures, analyze alternatives and develop and implement effective solutions or changes.
- Develop workplans; assign work, evaluate performance and supervise staff.
- Well developed organizational skills.
- Use tact, discretion and confidentiality.
- Excellent verbal and written communication skil

  • Coordinator, Community or District Branch

    1 month ago

    Ottawa, Canada City of Ottawa Full time

    Requisition ID: 7538 Department: Ottawa Public Library Service: Branch Operations Branch: Public Services Employment Type: 1 Permanent Full Time Position Work Hours: 35 hours per week Affiliation: CUPE 503 Library Salary Information: $77 715,82 - $92 754,48 annually (2023 rates of pay) Location: Cumberland Branch, 1599 Tenth Line City: Ottawa,...

  • District Leader

    1 month ago

    Ottawa, Canada TD Bank Full time

    404959BR Retail Banking - Customer Service Ottawa, ON March 31, 2023 Company Overview Department Overview At TD Canada Trust, Branch Banking is the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers. By understanding the needs and providing personalized financial products and services, our purpose is to help...

  • District Leader

    7 days ago

    Ottawa, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, Branch Banking is the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers. By understanding the needs and providing personalized financial products and services, our purpose...

  • District HRPD Coordinator

    1 month ago

    Ottawa, Canada PCL Constructors Canada Inc. Full time

    Responsibilities Leads the process for the district’s student program; plans and organizes college recruiting activities, including orientations, events, networking with colleges and universities, managing databases, and coordinating interviews. Leads the coordination and administration of all training and facilitation plans and programming. ...

  • Branch Manager

    1 month ago

    Ottawa, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Branch Manager

    1 month ago

    Ottawa, Canada Westburne Full time

    **Westburne** is much more than electrical products. We are **Canada’s** market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about **Westburne,** please visit...

  • Operations Coordinator

    2 days ago

    Ottawa, Canada Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will...

  • Family and Community Engagement Coordinator, 100%

    1 month ago

    Ottawa, Canada Ottawa-Carleton District School Board Full time

    We are seeking a dynamic, committed professional to join our team: Family and Community Engagement Coordinator **Salary range**: $73,757 to $95,176 Reporting to the Superintendent of Instruction, the Family and Community Engagement Coordinator will cultivate and sustain partnerships between home, community and school for student achievement and wellness by...

  • Manager, Communications

    4 weeks ago

    Ottawa, Canada Metis Nation of Ontario Full time

    **Internal/External** **Full-time/Permanent** **Location: Ottawa preferred, Anywhere in Ontario** **Remote Work: Flexible** **Closes**:March 21, 2023 **Starting Salary**:$73,420 - $83,680 per year based on experience. Salary Range Max $95,460 [2023 Rates] **Remote (no regular in-office work required)** **Flexible (both in-office and remote-work...

  • Academic Branch Coordinator

    4 days ago

    Ottawa, Canada British Council Full time

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...

  • Branch Manager

    7 days ago

    Ottawa, Canada Westburne Full time

    Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. To learn more about Westburne, please visit us at...

  • Community and Communication Coordinator

    7 days ago

    Ottawa, Canada Ottawa Chinese Community Service Centre Full time

    **About OCCSC** The Ottawa Chinese Community Service Centre is a non-profit, non-partisan, charitable organization committed to advancing the full social and economic integration and participation of newcomers, immigrants, refugees, and people of Chinese descent in the City of Ottawa. **Main Responsibilities** - Performs and Coordinates activities related...

  • District Accountant

    1 month ago

    Ottawa, Canada Waste Connections of Canada Inc. Full time

    Waste Connections of Canada is looking for a safety inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a  District Accountant/Staff Accountant  for our  Ottawa Hauling  District, located in Ottawa, ON.   As a  Staff Accountant  at Waste...

  • Sales & Customer Services Branch Coordinator

    4 days ago

    Ottawa, Canada British Council Full time

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...

  • Coordinator, External Communications, Partnerships

    1 month ago

    Ottawa, Canada CPF Full time

    **About Us**: Canadian Parents for French is a nationwide, research-informed, volunteer organization that furthers bilingualism by promoting opportunities to learn and use French for all those who call Canada home. We are actively recruiting for a half-time* **Coordinator**, **External Communications, Partnerships and Advocacy**.** This position can be based...

  • Coordinator, Marketing

    4 weeks ago

    Ottawa, Canada CPF Full time

    **About Us**: Canadian Parents for French is a nationwide, research-informed, volunteer organization that furthers bilingualism by promoting opportunities to learn and use French for all those who call Canada home. We are actively recruiting for the hybrid position of **Coordinator, Marketing & Communications**. **Important Note**: This is a temporary role,...

  • Small Business Development Manager

    1 day ago

    Ottawa, Canada Scotiabank Full time

    Requisition ID: 171028 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Job Title**:Small Business Development Manager** Purpose: The incumbent is responsible for the execution of sales management and coaching activities assigned to their district (s) and or market area. Provides sales support to...

  • Branch Manager

    1 month ago

    Ottawa, Canada BMO Financial Group Full time

    5673 Hazeldean Road Ottawa Ontario,K2S 0P6 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies...

  • Indigenous Language Lead Coordinator

    4 weeks ago

    Ottawa, Canada Ottawa Carleton District School Board Full time

    Reporting to the Central Principal, Indigenous Education, the Indigenous Language Lead Coordinator will work collaboratively with the Indigenous Education Learning Team and community to coordinate the development of the foundational elements for the full implementation of a Board Wide Indigenous Language Revitalization plan for identified Indigenous...

  • Branch Manager

    3 weeks ago

    Ottawa, Canada Alterna Savings Full time

    Scope of Position Reporting to the Vice President, Member Experience, the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and...