Beverage Concierge

3 weeks ago

Toronto, Canada Imperial Coffee & Services Full time

Are you seeking a fast-paced and challenging work environment? Imperial Coffee and Services is hiring a full-time on-site Beverage Concierge for the Greater Toronto area.

**COMPANY OVERVIEW**

Imperial Coffee has been providing our customers with complete breakroom solutions since our inception in 1974. At the heart of our customer service is our guiding principle: excellence in everything we do. We are passionate about providing our customers with new, innovative, and sustainable breakroom solutions with a strong commitment to environmental and social responsibility.

**BASIC FUNCTION**

The Beverage Concierge is responsible for cleaning, servicing, and replenishing supplies for a number of large downtown accounts. This is a customer-facing role and the concierge will deal directly with customers to provide assistance as needed.

This is a full time role working Monday - Friday from 8:00am - 4:00pm. Mornings from 8:00am-12:00pm will be at one of our customer locations doing a daily replenishment of their beverage refrigerators. The remainder of the day would be spent at other customer locations taking care of supply replenishment in coffee machines and kitchen areas. This role requires attending the Imperial Coffee office one day per week to meet with manager and submit paperwork.

**RESPONSIBILITIES**
- Professionally greet and interact with customers
- Complete assigned cleaning, replenishment and service requirements efficiently
- Communicate clearly with your manager, customer service and other team members
- Practice proper safety procedures and use of company tools
- Other duties as assigned

**QUALIFICATIONS**
- Must provide own transportation to downtown locations
- Previous experience not necessary
- Professional attitude and appearance
- Must be organized and able to work independently
- Must be hardworking and energetic with a focus on customer service
- Must be able to lift 10-20 pounds
- Strong command of English for verbal and written communication with customers and inside team

**WE PROVIDE**
- Training
- Uniform
- Compensation for use of personal vehicle and/or transit pass reimbursement
- Competitive wage and company health benefits

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$24.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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