Hotel Concierge

5 days ago

Toronto, Canada Bisha Hotel Toronto Full time

Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto’s Entertainment District. Creative souls, welcome home.

**Job Specific**
- Greets guests in a warm, friendly, and professional manner
- Familiar with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures
- Familiar with local dining, shopping, and entertainment offerings
- Is completely conversant in all information in the Concierge Fact Book
- Answers guest questions about the hotel and local area, researching and providing prompt and professional follow-up information
- Becomes familiar with guest names and acknowledges them by name
- Serves each guest on a one-to-one basis with utmost courtesy
- Personalizes all services and anticipates guest requests whenever possible
- Makes dining, theater, tour, travel, and other arrangements for hotel guests
- Assists guests with transportation needs
- Arranges childcare
- Presents guest orientation sessions for new arrivals
- Inspects and maintains overall cleanliness and appearance of the Concierge desk, and lobby area, including temperature, lighting, and music
- Works closely with in-house vendors to satisfy guest entertainment needs
- Constantly displays outstanding communication and guest relations skills
- Demonstrates a professional attitude in all interactions with guests, hotel staff, and vendors - both in face to face discussions and over the telephone
- Answers telephone in accordance with Loews Hotels standards
- Takes a proactive role in providing assistance in the hotel lobby
- Provides tours of the hotel, displaying extensive familiarity with its history and interior décor
- Maintains inventory of local maps and brochures
- Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events
- Retrieves guest messages from computer
- Sets up and disassembles the morning and evening concierge service
- Conducts Random Guest Survey Calls in accordance with hotel policy
- Other duties as assigned

**General**
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards

Bisha Hotel Toronto is an equal opportunity employer and values diversity in the workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided to applicants with disabilities at all stages of the selection process upon request. Please contact Human Resources at 437-800-5957 and a member of our Human Resources team will respond to your request.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Application question(s):

- Are you legally eligible to work in Canada?

**Experience**:

- Hotel Concierge: 1 year (required)

Work Location: In person

  • Hotel Concierge

    3 weeks ago

    Toronto, Ontario, Canada Bisha Hotel Toronto Full time

    Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home.Job Specific Greets guests in a warm, friendly, and professional...

  • Hotel Concierge/valet

    4 weeks ago

    Toronto, Canada SoHo Hotel & Residences Full time

    The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is a fully renovated luxury Hotel located in Toronto’s Entertainment District. We offer our guests an unprecedented Hotel experience along with the best Hotel rooms in the city. **As a Full-Time Concierge, your duties include**: - Liaise between the Guest and the various facilities...

  • Hotel Concierge

    2 weeks ago

    Toronto, Ontario, Canada The SoHo Hotel & Residences Full time

    The SoHo Hotel & Residences, a member of Preferred Hotels and Resorts, is a fully renovated luxury Hotel located in Toronto's Entertainment District. We offer our guests an unprecedented Hotel experience along with the best Hotel rooms in the city.As a Full-Time Concierge, your duties include:Liaise between the Guest and the various facilities within the...

  • Lead Concierge

    2 months ago

    Toronto, Canada SoHo Hotel & Residences Full time

    The SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. **As the Lead Concierge, your duties include**: - Oversee all aspects of the Concierge & Guests services department, including...

  • Lead Concierge

    2 months ago

    Toronto, Canada SoHo Hotel & Residences Full time

    The SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. As the Lead Concierge, your duties include: - Oversee all aspects of the Concierge & Guests services department, including Valet...

  • Concierge

    3 weeks ago

    Toronto, Canada Chelsea Hotel Full time

    Job Summary - The Concierge is an Ambassador of the Hotel and City of Toronto, responsible for greeting and welcoming Guests and assisting them throughout their stay. Communicating with the Guest is the primary responsibility of the Concierge. This includes speaking to them over the phone and in person. The Concierge is the “go-to” person for any of the...

  • Concierge

    1 month ago

    Toronto, Canada Chelsea Hotel, Toronto Full time

    Job Summary . The Concierge is an Ambassador of the Hotel and City of Toronto, responsible for greeting and welcoming Guests and assisting them throughout their stay . Communicating with the Guest is the primary responsibility of the Concierge. This includes speaking to them over the phone and in person. The Concierge is the “go–to” person for...

  • Hotel Concierge

    1 month ago

    Toronto, Canada Urban Inc Full time

    Concierge & Tour Sales (Downtown Toronto) We are looking for friendly, enthusiastic and sales oriented staff for concierge tour desks in a variety of hotels in downtown Toronto. As a representative for both the hotel where you are located and the tour desk operator by whom you will be employed, you will be responsible for welcoming guests and assisting them...

  • Security Concierge

    2 weeks ago

    Toronto, Ontario, Canada Condo Concierge Full time

    Condo Concierge is a premier concierge firm dedicated to providing exceptional service to the thriving condominium market in the GTA. Our commitment to excellence extends to our valued employees, ensuring stable work, open communication, robust support, competitive wages, and comprehensive benefits.What you will be doing Provide customer service to residents...

  • Luxury Hotel Concierge

    2 weeks ago

    Toronto, Canada Condor Security Full time

    Be part of a winning team!! At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. **Condor Security is hiring for a Luxury Hotel Concierge for a luxury condo in Toronto, ON** This is an opportunity for energetic, personable,...

  • Luxury Hotel Concierge

    3 weeks ago

    Toronto, Canada Condor Security Full time

    Be part of a winning team!! At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. **Condor Security is hiring for a Luxury Hotel Concierge for a luxury residence in Toronto, ON** This is an opportunity for energetic, personable,...

  • Luxury Hotel Concierge

    2 weeks ago

    Toronto, Canada Condor Security Full time

    Be part of a winning team!! At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities. **Condor Security is hiring for a Luxury Hotel Concierge for a luxury condo in Toronto, ON** This is an opportunity for energetic, personable,...

  • Security Concierge

    2 weeks ago

    Toronto, Canada Condo Concierge Full time

    Condo Concierge is a premier concierge firm dedicated to providing exceptional service to the thriving condominium market in the GTA. Our commitment to excellence extends to our valued employees, ensuring stable work, open communication, robust support, competitive wages, and comprehensive benefits. **What you will be doing** - Provide customer service to...

  • Luxury Hotel Guest Services Manager

    3 months ago

    Toronto, Canada SoHo Hotel & Residences Full time

    The SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment. As the Guest Services Manager, your duties include: - Oversee all aspects of the Concierge & Guests services department,...

  • Concierge Security Guard

    3 weeks ago

    Toronto, Canada Elite Residential Concierge Services Full time

    **About Us**: At Elite Residential Concierge Services our people are our brand, we strive to recruit, develop, and retain excellent people. Our mission is to deploy special personal to protect our clients’ properties, their people, their visitors, and their image. Currently, we are looking for full-time and part-time security professionals with experience...

  • Luxury Hotel Concierge

    2 weeks ago

    Toronto, Ontario, Canada Condor Security Full time

    Be part of a winning team At Condor Security, you will develop skills that will last a lifetime through training and professional development opportunities while protecting people and their communities.Condor Security is hiring for a Luxury Hotel Concierge for a luxury residence in Toronto, ONThis is an opportunity for energetic, personable, communicative...

  • Overnight Cleaner and Concierge

    2 weeks ago

    Toronto, Canada Rex Hotel (Toronto) Full time

    Hello, The Rex is seeking a night-shift building cleaner / security / concierge staff member. Reports To: General Manager Required Availability: 2 night shifts per week, Friday night and Saturday night, 11:30pm-9:30am The Rex Hotel description: - Boutique, Basic, Affordable Hotel (30 rooms)-Busy Jazz Club-Bar-Restaurant Specific Skills Required: Great...

  • Hotel Butler

    4 weeks ago

    Toronto, Canada Windsor Arms Hotel Full time

    We are seeking a professional and dedicated individual to join our team as a Butler. As a Butler, you will be responsible for providing personalized and exceptional service to our guests, ensuring their needs and preferences are met with the utmost attention to detail. You will be an integral part of our luxury hotel, creating memorable experiences that...

  • Hotel Butler

    4 weeks ago

    Toronto, Canada Windsor Arms Hotel Full time

    Windsor Arms Hotel, a luxury boutique property in mid-town Toronto, is seeking an experienced Butler who can contribute to the hotel's commitment to high quality guest service. As a Butler, your main responsibility will be to ensure you provide an engaging, sincere and personalized service to our guests. You will ensure warm and engaging service that...

  • Guest Relations Concierge

    2 weeks ago

    Toronto, Canada 1 Hotel Toronto Full time

    Overview: **G**row with us...**: As a luxury lifestyle hotel brand inspired by nature, **1 Hotel Toronto** cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service. We are inspired by a simple idea: those that travel the world also care about it. **1 Hotel Toronto**...