See more Collapse

Concierge & Bookings Manager

1 month ago

Toronto, Ontario, Canada Compass Group Full time

Location: GTA

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we're here to serve. Because of what we do, people share so much more than a meal. And that's why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Job Summary

The Concierge & Bookings Manager is responsible to oversee all aspects of events, including set-up, food presentation, serving and cleanup while focusing on detail, quality presentation and the highest level of customer service.

Now, if you were to come on board as one of our Concierge & Bookings Manager , we'd ask you to do the following for us:

  • Determine, establish, and implement service standards
  • Supervise and coordinate activities of the banquet staff on a per shift basis, including scheduling, training, and ensuring proper work procedures and service standards
  • Ensure staff training programs are implemented and measured regularly
  • Establish and implement policies and procedures that ensure all company standards are met
  • Cash out associates following cash handling procedures and investigate "over and shorts"
  • Maintain and monitor product levels to avoid product or supply shortages
  • Take part in building weekly schedule and notifying staff for the following week's events
  • Estimate, order and inspect supplies and inventory including bar supplies and beverages and ensure accuracy of all deliveries
  • Ensure that all equipment is setup properly and operating efficiently and accurately
  • Adhere to and enforce inventory and labour control measures
  • Assist associates with serving guests as business levels demand
  • Arrange for and ensure proper sequence of service for events
  • Review scheduling and labour requirements to meet guest needs and maximize efficiency
  • Conduct a daily pre-shift meeting to build rapport and ensure colleagues are well informed

Think you have what it takes to be our Concierge & Bookings Manager ? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

  • Able to perform each duty that would be assigned to all employees working in the area of primary focus, including servers, bartenders, bus persons, and associated supervisory personnel
  • Minimum three years of cash, food and beverage service management required, preferably in a
  • high volume foodservice operation
  • Excellent customer relations, communication and problem solving skills
  • High school diploma required; post-secondary education in Hospitality Management is an asset
  • Computer proficiency with Microsoft Word and Excel
  • A valid driver's license is required
  • Must have current Food Safe Level 1 and Smart Serve certificates, as per provincial guidelines
  • Available to work primarily nights and weekends, and occasionally holidays

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.

We have other current jobs related to this field that you can find below

  • Concierge & Bookings Manager

    2 weeks ago

    Old Toronto, Ontario, Canada COMPASS GROUP CANADA Full time

    Location: GTAYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports...

  • Security Concierge

    2 weeks ago

    Toronto, Ontario, Canada Condo Concierge Full time

    Condo Concierge is a premier concierge firm dedicated to providing exceptional service to the thriving condominium market in the GTA. Our commitment to excellence extends to our valued employees, ensuring stable work, open communication, robust support, competitive wages, and comprehensive benefits.What you will be doing Provide customer service to residents...

  • Concierge/security Guard

    3 weeks ago

    Toronto, Ontario, Canada Elite Residential Concierge Services Inc. Full time

    About Us:A team of 750+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Concierge/security Guard

    2 weeks ago

    Toronto, Ontario, Canada Elite Residential Concierge Services Inc. Full time

    About Us:A team of 750+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Concierge/security Guard

    2 weeks ago

    Toronto, Ontario, Canada Elite Residential Concierge Services Inc. Full time

    About Us:A team of 950+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Spa Concierge

    2 weeks ago

    Toronto, Ontario, Canada Park Hyatt Toronto Full time

    SummaryFind Your Place at Park Hyatt Toronto: Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.At Hyatt, diversity, equity and inclusion are at the core of our purpose: to care for people so they can be their best.Be part...

  • Concierge

    2 weeks ago

    Toronto, Ontario, Canada DSM Security Services Full time

    We are seeking a friendly and professional Concierge to join our team. As a Concierge, you will be the first point of contact for guests and residents, providing exceptional customer service and ensuring a positive experience. If you have excellent communication skills, a helpful attitude, and enjoy assisting others, we would love to hear from you.Duties...

  • Concierge

    3 weeks ago

    Toronto, Ontario, Canada OE Toronto Operating Company Full time

    Rising to 44 stories and designed by award–winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home. Job Specific Greets guests in a warm, friendly, and...

  • Concierge

    2 weeks ago

    Toronto, Ontario, Canada Loews Hotels & Co. Full time

    Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto's Entertainment District. Creative souls, welcome home.Job Specific Greets guests in a warm, friendly, and professional...

  • Executive Concierge

    2 weeks ago

    Toronto, Ontario, Canada TD Bank Full time

    424820BRTechnology SolutionsToronto, ONNovember 10, 2023Hours37.5Workplace ModelHybridPay DetailsDepartment OverviewReporting to the Global Security & Investigations group, the executive concierge will provide dedicated support for the executive floor which will include safety, security, and administrative functions. The Executive Concierge will be...

  • Executive Concierge

    2 weeks ago

    Toronto, Ontario, Canada TD Bank Full time

    Executive Concierge:BRJob Category - Primary Technology SolutionsWork Location Front Street West CorporateEmployment Type RegularCity TorontoTime Type Full TimeProvince/State OntarioHours 37.5Workplace Model HybridPay DetailsDepartment Overview Reporting to the Global Security & Investigations group, the executive concierge will provide dedicated support for...

  • Concierge Manager

    3 weeks ago

    Toronto, Ontario, Canada COMPASS GROUP CANADA Full time

    That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all...

  • Concierge (Casual)

    2 weeks ago

    Toronto, Ontario, Canada Shiplake Properties Full time

    Who are we?We are a third-generation family-owned real estate development firm, working in purpose-built apartment rentals in the city of Toronto.We are currently looking to hire a Casual Concierge who would be the first person residents, guests, trades and prospective residents come into contact with. If you understand the value of superior customer...

  • Concierge

    2 weeks ago

    Toronto, Ontario, Canada Germain Hotels Full time

    JOB SUMMARYReporting to the Guest Service Manager, the Concierge is responsible for taking care of guests' special requests and acting as an in-house expert on restaurants, events and resources. The Concierge also liaises with the restaurant to arrange all amenities and package needs, as well as maintaining a network of contacts throughout the city to...

  • Yorkville Luxury Condo Concierge Security Guard

    2 weeks ago

    Toronto, Ontario, Canada Condor Security Full time

    Job Description: Apply for job Yorkville Luxury Condo Concierge Security Guard $16.00 – $18.00 and up Employee health & benefits package Beautiful lobby design inside a Yorkville high end condominium Condor Security leads in professional luxury condominium concierge security guard services in the Greater Toronto Area. A Yorkville Luxury Condo...

  • Tonic SPA Concierge Manager

    2 weeks ago

    Toronto, Ontario, Canada Sweat and Tonic Full time

    About Sweat and TonicSweat and Tonic (S&T) is Toronto's most innovative and exciting boutique fitness and wellness hub, offering the widest collection of expertly programmed Yoga, Pilates, HIIT, and Ride group fitness classes in Canada. We create a curated, immersive fitness experience for sweat enthusiasts to challenge their minds and bodies within a...

  • Downtown Toronto Concierge Condominium

    2 weeks ago

    Toronto, Ontario, Canada Condor Security Full time

    Job Description: Apply for job $16.00 – $18.00 and up Employee health & benefits package Condor Security leads in professional luxury condominium concierge security guard services in the Greater Toronto Area. Our ideal candidates for "Condo Concierge" positions are team-oriented and motivated. They are eager to provide the best customer service...

  • P/t Concierge

    2 weeks ago

    Toronto, Ontario, Canada Verity Full time

    Daily ResponsibilitiesCheck guests in & out of hotelInteracts with guests to provide information and provide assistance in booking tickets, making restaurant reservations or any other booking requestsRun visa, american express, master card and debit payments through chase machineClose payment batches nightlyRegister members for eventsOpening and closing...

  • Bilingual Corporate Travel Concierge

    2 weeks ago

    Toronto, Ontario, Canada John Paul Full time

    ABOUT JOHN PAULJohn Paul is the world's leader in premium concierge services. At John Paul, people and innovation are at the heart of our business. Whether it's to serve our numerous clients, prestigious members, or amazing employees, we uphold values of service excellence and an impeccable commitment to everyone.This is an exciting time to come work with a...

  • Front Desk Concierge

    3 weeks ago

    Toronto, Ontario, Canada Preston Living Full time

    The Position:The Concierge will report to the Leasing and Resident Experience Manager and is responsible for providing access and reception services to all visitors to the property and assisting residents with inquiries by providing personalized assistance and ensuring resident satisfaction is achieved. As the primary point of contact for residents, the...