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Internal Communications Manager

5 months ago

Mississauga, Canada TJX Canada Full time

**Rohan discovered GROWTH working at TJX**

What Rohan loves most about our business, is that it’s always evolving. Whether it’s moving up in the organization, expanding a team or seeing TJX emerge into new business territories, we’re never short on growth opportunities here

**What you’ll discover**

Eligible Associates can look forward to:

- State-of-the-art amenities at our eco-friendly Home Office. Take a tour **HERE****
- One-of-a-kind, inclusive culture
- Health benefits that take effect your first day
- Management Incentive and Stock Plans
- Retirement Savings Plan
- Dedicated training and on-the-job resources to enhance your development
- Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living

**What you’ll do**

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

- Acts as a strategic partner by seeking and leveraging different perspectives to bring together creative and relevant communication solutions that drive business impact for TJX Canada.
- Liaises with communication platform vendor and partners with internal Systems teams to maintain strong business relationships.
- Supports the human resources self-service delivery model by increasing induvial Associate access to information and resources
- Manages communication plans for business initiatives, projects, and day-to-day operations.
- Contributes content for key departmental or organizational meetings, including, but not limited to the State of the Company, management meetings, HR Conferences, etc.
- Collaborates with HR teams and broader business teams to design and follow an annual communication calendar ensuring business alignment on messaging for key business initiatives and cyclical activities.
- Manages the distribution of communications to partners in Stores, Distribution Centres, Regional Offices, Buying Offices, Corporate Offices, and Home Office.
- Partners with Translation Services and global communication teams for timely delivery of global internal communications.
- Audits and evaluates the success of internal communications through the analysis of monthly dashboard reports, pulse surveys, partner feedback, etc. to inform/guide future business strategy.
- Partners with external vendors to deliver large scale communication events
- Leads and manages a team of internal communications Associates, which includes full responsibility for hiring, development, training, performance objectives, performance reviews, coaching, and all matters of performance management.

**What you’ll need**

To begin your career with us, we require the following:

- Bachelor’s degree in communications, journalism, marketing, or related field
- Minimum 5 years of internal communications experience; HR experience is an asset
- Experience in intranet design, social media, and digital messaging
- Experience with emerging AI technologies related to employee/Associate communications
- Excellent written and verbal communication skills; ability to read, write, communicate, and interpret information accurately
- Strong writing, editing, proofreading, layout, and design skills
- Accomplished storyteller
- Demonstrated research and analytical skills
- Confident communicator and presenter
- Strong problem-solving skills including the ability to respond to several different issues at once, at varying levels of ambiguity and complexity.
- Seasoned collaboration skills with the ability to work with all levels of management to develop and build relationships with internal and external partners / team members
- English/French bilingualism is an asset
- Adobe Suite (Photoshop, Illustrator, After Effects, Premier Pro, Dreamweaver)
- Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Infographics, Presentations, Flyers and Posters using a Visual Design
- Whiteboard Animations and Explainer Videos

**Posting details**

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?