National Account Manager

2 weeks ago

Vaughan, Canada CPG Connect Full time

**National Account Manager (Consumer Goods)**

Our client, a leading **Consumer Goods Company**, located in **Woodbridge, ON** is looking to hire a **National Account Manager **to join their team on a Permanent, Full-Time basis.

Reporting to the Senior Sales Operations Manager, this role will be responsible for day-to-day duties that support the company’s strategic sales plans specific to **Mass and/or Hardware retailers.**

**Responsibilities**:
**1. Business Development**
- Develop sales growth initiatives in collaboration with Senior Sales Operations Manager to meet or exceed sales goals
- Conduct market research to determine viable product mixes within national planograms
- Identify opportunities and trends both within Company and from competitive products that might make sense in assigned retailers
- Help identify events and product displays, then work in cooperation with core team (product management, forecasting, logistics) to produce, sell, and execute within Canadian retail group
- Travel as required by business conditions to call on key customers, gather market intelligence or attend trade shows
- Design sales presentations with pertinent content to business partners.

**2. Business Analytics & Reporting**
- Work in cooperation with Senior Sales Operations Manager'” Canada and forecasting team to gather retail POS, analyze category, predict future business and suggest alternative solutions
- Track purchase orders, forecasts, in store inventory levels, on time shipments and relevant data to ensure smooth daily operations of each retail account
- Responsible to work collaboratively with internal team to monitor and address key account compliance issues/charges such as fill rate, on-time shipping, etc.
- Provide regular updates on competitive issues and sales activity in the Canadian market
- Work with all departments to resolve any issues that restrict business position with customers in your sales accounts (i.e. help Credit Department to help collect delinquent payments when needed).

**3. Relationship Building**
- Develop and maintain working relationship with retail account key personnel. This could include the buyer, business analyst, forecasting, logistics, marketing and advertising associates, depending on the account
- Participation in conference calls with representatives from our retail account base

**3. E-commerce (5-10%)**
- Work collectively with sales team to monitor all applicable Canadian websites to ensure Company products appear accurate and maintain updated information.
- Work with account teams on online activities, price changes, content, available video and Brand Page opportunities.
- Support and advise on all matters related to Key Accounts and other websites

**5. Other**
- Ability to self start and move forward special projects and sales initiatives in a timely manner

**Education and/or Experience**:

- Four-year degree from an accredited college or university
- 2 - 5 years of retail National Account Management experience, preferably for consumer products at Mass Merchant or Hardware retailers
- Bilingual in English and Canadian (an asset)

**Knowledge & Ability**:

- Thorough understanding of the retailer landscape in Canada
- Proven success developing, presenting, and implementing business plans
- Proven success directly managing and selling to national retailers
- Demonstrated ability to establish and grow relationships within Canadian retailers

**Other Skills and Abilities**:

- Highly enthusiastic and hands on business approach
- Detail oriented, strong analytics/ business acumen, strong relationship building skills
- Ability to work collaboratively with others and support internal teams
- Strong interpersonal, writing, and presentation skills
- Refined presentation skills

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