Executive Assistant

2 weeks ago

Toronto, Canada Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

This role provides primary day-to-day executive administrative support to the Global Chief of Advanced Analytics and the Chief Customer Centricity and Innovation Officer and assist in the fulfillment of their responsibilities. This position requires integrity, judgment, strong organizational skills, the ability to deal with individuals at all levels, and confidentiality in dealing with sensitive situations that require tact and diplomacy.

The Executive Assistant is accountable for a wide range of administrative functions including; scheduling and calendar management, travel arrangements, expense reporting, preparing documents, presentations and other communications for senior audiences. The incumbent is proactive, anticipates issues and initiates appropriate action to ensure the most effective use of the Marketing Officer’s time; proofreads, makes edits to and formats documents. This position is also responsible for giving direction and assistance to the Marketing Officers’ direct reports and their departments.

**Responsibilities**:

- Manage executive’s calendar, organize internal/external meetings, catering requirements, video/teleconference needs and prepare materials in advance for review
- Manage the complex schedule by independently assessing the urgency of competing requests and pro-actively handles scheduling conflicts
- Proactive gatekeeper in planning officers’ calendar and in understanding their priorities and preferences, advising of incoming priorities on a timely basis as needed
- Manage correspondence - mail and phone
- Manage and complete expenses on a regular basis
- Effectively coordinate and execute travel arrangements for domestic and international trips, and provide ongoing support for travel expense reimbursement
- Help liaise with IT, Security and HR as required to facilitate onboarding or termination of direct reports
- Help plan, coordinate and execute offsites, townhalls and AVP+ offsite and onsite conferences
- Establish excellent working relationships with members of the GLT and ELT executive assistants
- Provide leadership, coaching and mentoring to the administrative staff, leading quarterly administrative meetings to share best practices and provide guidance
- Maintain records and/or coordination of information collection.
- Assist with projects and initiatives as assigned.

**Knowledge/Skills/Competencies/Education**:

- University or College diploma in Administration or Business or extensive related business experience
- 10 years experience providing executive secretarial support to senior executive management
- Strong interpersonal and diplomacy skills with a high comfort level in dealing with senior management and individuals at all levels.
- Ability to handle confidential information, exercise discretion and tact in sensitive/confidential situations
- Ability to use judgment in anticipating and initiating appropriate action along with ability to analyze situations/issues and recommend change.
- Ability to multitask, be flexible and move from one priority to another, while maintaining a high level of accuracy and attention to detail
- Strong administrative, organizational and prioritizing skills, using time effectively to meet deadlines
- Ability to take initiative, manage stress and thrive in a fast-paced environment
- Excellent verbal communication, writing and editing skills.
- Highly proficient PC skills, especially Microsoft Office (Word/Excel/PowerPoint)
- Familiarity and prior experience with statistics, financial services, concepts an asset

LI-hybrid

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Toronto, Ontario

**Salary range is expected to be between**

$45,150.00 CAD - $75,250.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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