User Support Technician
3 months ago
Education: Secondary (high) school graduation certificate
- Experience: Will train
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Repair or replace defective telephone equipment
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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User Support Technician
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Kingston, Canada Cellicon Full timeEducation: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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IT Technician
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IT Support Specialist
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IT Support Specialist
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IT Technician
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IT Technician
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Desktop Technician Lvl 2
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Mobile Device Technician
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Desktop Technician Lvl 1
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Safety Technician
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Computer Technician
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