Specialist, Development Data

6 months ago

Calgary, Canada Wilder InstituteCalgary Zoo Full time

Globally recognized wildlife conservation organization seeks a membership-focused professional craving meaningful work that impacts wildlife and wild places using words and actions to help our talented, passionate team change the trajectory of the animals, plants, and people on our planet. Does this sound like you?

Reporting to the Manager, Development Data, the **Specialist, Development Data** is integral in ensuring that the Development team has accurate and timely data to support donor cultivation and strategic decision making. This role is primarily responsible for data input/extraction and database hygiene within the Development team. The individual in this role will maintain a high level of accuracy and attention to detail.

The **Specialist, Development Data** works collaboratively and effectively across the entire Development team and with other departments across the Wilder Institute Calgary Zoo.

**Our Mission |** Take and inspire action to sustain wildlife and wild places

**Our Values | **Effective collaboration and communication, honesty and integrity, customer focus, safety, and conservation

**What you will do**:

- Help manage all aspects of information in Tessitura to ensure accurate reporting, data integrity, donor information, and flow of information including updating donor contact information.
- Conduct ongoing maintenance of donor and prospect records in Tessitura, including, but not limited to, duplications, error correction, segmentation, and managing contact preferences.
- Support the Development team in maintaining accurate metrics through data entry.
- Generate recurring and by request lists, including event invites, mailing lists, and donor listings.
- Generate recurring and by request reports for the Development team.
- Contribute to process and policy documentation for the Development Data team.
- Assist the Manager, Development Data with projects related to database management.
- Provide support to the Annual Giving and Memberships team through membership records maintenance and processing.
- Work collaboratively with other departments on processing and ticketing needs in the Tessitura database.

**What you will bring**:

- Minimum of 2 years’ experience in database administration and data management required
- Highschool Diploma or it’s equivalence. A certificate in Database Administration is an asset.
- Experience working with non-profit databases is an asset
- Demonstrated understanding of the fund development process
- Good understanding of privacy legislation and safeguarding donor data
- Excellent written and oral communication skills
- Strong knowledge in a variety of computer programs including Microsoft Office Suite
- Strong interpersonal skills, including the ability to communicate professionally, effectively, and discreetly with colleagues, donors, volunteers and other zoo staff

**Working Conditions**:

- Sitting at a desk, using a personal computer for long periods of time.
- On grounds mobility.
- Flexible work hours, which may occasionally include evenings and weekends.

The Wilder Institute/Calgary Zoo is an outdoor facility and all staff must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.

**What We Offer**:

- Competitive compensation, vacation and flex days entitlement
- Flexible benefits plan, including a health spending account
- Employer matching RRSP program
- Participation in the staff pass benefit program
- Discounts on food, beverage, and merchandise
- A fun, rewarding work environment and the opportunity to work in a park full of animals from around the world

Are you ready to join one of Canada’s leaders in wildlife conservation?

If this position suits your skills, experience and personal attributes, we want to talk to you.

Applicants must be legally entitled to work in Canada.

The Wilder Institute Calgary Zoo strives to cultivate a workplace in which everyone feels welcome and **empowered to bring their authentic selves** to work. As a conservation organization, **we respect and value the diversity of all life **and come together as individuals and teammates to achieve the organization’s mission and vision. **We recognize the value of diversity, equity, and inclusion**, and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

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