Inside Sales Representative

2 weeks ago

Niagara Falls, Canada Salit Steel Full time

**What are we about?**

At Salit Steel we believe that people are our most valuable asset and that everyone on our team plays a unique role in contributing to our overall success. We are always looking for diverse and talented people who are interested in joining the Salit Steel family.

We are an integrated network of companies and partners that delivers steel solutions in North America. Now in our fifth generation, we have been family-owned and operated since 1905. We consider our customers, industry partners, and employees all to be a part of the Salit Steel family.

As a dynamic organization, we continue to evolve into new markets and develop products to better serve our customers, and we always stay true to the strong set of values that are the foundation of our business. We are passionate about delivering outstanding service and building strong relationships. In addition, we are committed to finding new ways of doing things that are better, faster and more cost-effective to provide our customers with efficiencies, new products and the best experience possible.

Headquartered in Niagara Falls, Ontario, we have operations across Ontario, as well as in Quebec, Western Canada and the US. No matter what our customers need, we either stock it or we will source it. We make sure our customers have exactly _what they need, where they need it, when they need it_. We operate steel service centres and provide reinforcing products including stock and fabricated rebar; as well as offering specialty products including assembled rebar, stainless steel rebar and mechanical tube.

**Why join us?**
- A values-driven, team-oriented environment
- Competitive base salary + commission
- Total compensation includes benefits, RRSP matching & 3 weeks paid vacation
- Opportunities for growth and development
- A fun place to work

**Do you have what it takes?**

You are a go-getter, who thrives in a fast paced environment. You love building relationships with people, and take pride in generating sales based on repeat and referral business. You are comfortable initiating conversations, and sharing product knowledge. As a **Service Centre Inside Sales Representative** you are responsible for sourcing new customers and contacting existing customers for opportunities. You will coordinate customer requests for quotations, orders and lead times. You appreciate the time sensitive nature of the role, and will develop quotes in the time frame required, write orders, and relay pertinent order information to the customer.

**Core Duties**:

- Initiate outbound calls to solicit new business with new or existing customers
- Receive requests for price quotations, sales orders, order changes, adjustments, and cancellations
- Develop and maintain rapport with customers
- Retrieve customer information, stock status information, the status of orders, and make changes on customer orders
- Work with operations and the shipping department to relay delivery times to clients
- Work with the Credit Department to determine the credit status of customers
- Maintain files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes
- Prepare paperwork IE: purchase order, copies of invoice, and return goods memo
- Work closely with Outside Sales Representative to develop new accounts
- Take a pro-active approach in cold calling to solicit new business
- Other duties as assigned

**Skills**:

- Entrepreneurial ambition and a drive for selling
- Maintaining integrity, enthusiasm, and passion while exceeding customer expectations
- Customer service mindset
- Positive team player attitude
- Above average math skills
- Great telephone personality
- Exceptional ability to communicate
- Able to use Microsoft suite with ease
- Ability to creatively problem solve
- Self-motivated and adaptable to change

**Education/Experience**:

- Post-Secondary education
- Minimum 2 years of sales experience, preferably in the construction business
- Experience in the steel / rebar business (site, shop, estimating, detailing or other) is a definite asset
- We are an Equal Opportunity Employer. _Salit Steel supports and will do its best to accommodate Employees with disabilities, to the point of undue hardship for the Company. Upon request, job accommodations will take into account the Employee’s accessibility needs due to a disability._
- We appreciate your enthusiasm for Salit Steel and thank you for applying. Only those selected to move forward in the process will be contacted. _

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

**Experience**:

- Inside sales: 2 years (preferred)
- steel / rebar sales: 1 year (preferred)

Work Location: One location

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