Bilingual Customer Service Representative

4 weeks ago


Calgary, Canada Activus Connect Full time

**What you will do**

**This is a bilingual position, in order to qualify you must be able to speak French Canadian/Quibecois in order to work on this program as you would be taking calls in both french and english.**

⦁ Responding to calls from customers who have questions regarding insurance, group benefits, retirement, 401K, etc.
⦁ Respond to inquiries from customers who have questions regarding their benefits or policies.
⦁ Answering questions regarding products or services the customer may have.
⦁ Documenting customer interactions in the client system thoroughly, using proper spelling, grammar, and punctuation.
⦁ Additional duties as needed, to be discussed during your interview.

**To qualify**
⦁ You must have a high school diploma or equivalent.
⦁ 1 year industry experience preferred
⦁ We will pay you to complete online training, but you must commit to attending - 100%, no missed time
⦁ Be able to complete and pass a background check

**TECHNICAL REQUIREMENTS**
⦁ We will provide you with a computer to use for the program.
⦁ All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed)
⦁ Must have reliable high-speed internet
⦁ 20MB download minimum
⦁ 10MB upload minimum
⦁ DSL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service), Cannot use a VPN
⦁ For this position, a wired USB headset with built-in microphone and noise cancellation is required.
⦁ We do require that you have an active, functioning webcam.
⦁ A second monitor/screen is highly recommended

**The Details**
⦁ The pay rate is $18 CAD, with performance based incentives up to an extra dollar per hour.
⦁ This is a Full-Time position, part time hours are not available.
⦁ Training is paid at the same base rate.
⦁ Benefit eligible after 60 days.
⦁ This is a fully remote position, 100% work from home.
⦁ Schedules are Monday-Sunday between the hours of 8AM - 8PM EST.

Type d'emploi : Temps plein

Rémunération : 18,00$ par heure

Avantages:

- Assurance Dentaire
- Assurance Vision
- Congés de Vacances et Compensatoires
- Travail à domicile

Horaires de travail:

- 8 Heures

Langue:

- Français (Obligatoire)
- Anglais (Obligatoire)



  • Calgary, Canada Daifuku Co Full time

    Daifuku Canada Inc. Consulting, engineering, design, manufacture, installation, and after-sales services for logistics systems and material handling equipment.Job title: Bilingual Work At Home-Customer Service RepresentativeJob Description:Join Our Team and S.O.A.R!S-Spark Curiosity O- One Team, One Direction A- Action for Results R- Right by Right PurposeWe...


  • Calgary, Canada Daifuku Co Full time

    Daifuku Canada Inc. Consulting, engineering, design, manufacture, installation, and after-sales services for logistics systems and material handling equipment.Job title: Bilingual Work At Home-Customer Service RepresentativeJob Description:Join Our Team and S.O.A.R!S-Spark Curiosity O- One Team, One Direction A- Action for Results R- Right by Right PurposeWe...


  • Calgary, Canada Randstad Canada Full time

    We are currently seeking a dedicated and detail-oriented Bilingual Customer Service Representative for our client in the manufacturing industry in Calgary. This role requires fluency in English and French, excellent communication skills and a strong commitment to providing excellent customer service.Advantages- Contract to transition into a permanent role...


  • Calgary, Canada Frankensolar Americas Inc. Full time

    '''Duties''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. **Responsibilities**: - Assisting customers with product information, pricing, and availability -...


  • Calgary, Canada FUEL Mobile Full time

    **Calgary & Halifax Locations**: **Customer Service Representative, Enterprise Wireless Support**: **Job Summary**: As a Customer Service Representative within our Wireless Concierge team, you are the first line of contact for our corporate clients across North America and beyond. - Act as a customer liaison, process service requests and handle escalations...


  • Calgary, Canada DONE RITE EQUIPMENT SALES & SERVICE Full time

    '''Job Summary:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has...


  • Calgary, Alberta, Canada FUEL Mobile Full time

    Calgary & Halifax Locations:Customer Service Representative, Enterprise Wireless Support:Job Summary:As a Customer Service Representative within our Wireless Concierge team, you are the first line of contact for our corporate clients across North America and beyond. Act as a customer liaison, process service requests and handle escalations with...


  • Calgary, Canada Holman Full time

    Holman is currently looking for a **Customer Service Representative **in our **Calgary **location. **What will you do?** - Develop and maintain strong relationship with assigned client portfolio (all B2B) - Responsible for the day-to-day management of client’s fleet - Provide vehicle recommendations & place vehicle orders - Provide rate quotes - Manage...


  • Calgary, Canada Superior Propane Full time

    Superior Propane Bilingual Customer Experience Representative - Future Opportunities From the open road to the boardroom, we offer diverse career opportunities from coast-to-coast. General Information Location: Calgary, Alberta, Canada Business Unit: Customer Experience Department: Superior Propane Date published: ...


  • Calgary, Canada Superior Propane Full time

    Superior Propane Bilingual Customer Experience Representative - Future Opportunities From the open road to the boardroom, we offer diverse career opportunities from coast-to-coast. General Information Location: Calgary, Alberta, Canada Business Unit: Customer Experience Department: Superior Propane Date published: ...


  • Calgary, Alberta, Canada Aventura Marketing INC Full time

    Aventura Marketing has been recognized thrice as Canada's Fastest Growing Company and as a Top Workplace for Young Professionals in 2024.To support our expansion, we are seeking an enthusiastic Sales Representative to join our team as the Aventura Bilingual Sales and Customer Representative, focused on spearheading a direct sales initiative for the leading...


  • Calgary, Canada Aurum Group Full time

    Dental Customer Service Representative We are a full-service dental company, with dental facilities across Canada and U.S. We offer competitive salary package, benefits, paid vacation, pension plan and an exciting career in the dental industry. **Essential Functions**: - Customer service - connect customers with the right team members within the company...


  • Calgary, Alberta, Canada Thermo Fisher Scientific Full time

    Job DescriptionJob Title: Bilingual Customer Service Representative - Remote CAReports To: SupervisorTrack / Band: Associate I Department: Customer Service As a member of the Thermo Fisher Scientific Team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe....


  • Calgary, Alberta, Canada Thermo Fisher Scientific Full time

    Job DescriptionJob Title: Bilingual Customer Service Representative - Remote CAReports To: SupervisorTrack / Band: Associate I Department: Customer Service As a member of the Thermo Fisher Scientific Team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment, or making sure our food is safe....


  • Calgary, Canada FUEL Mobile Full time

    **Fuel Mobile is a young and growing company and we are always on the look-out for exceptional talent to join our team.**: At Fuel Mobile, we strive to eliminate the pains of corporate mobility management. Our energetic and positive attitude provides the perfect environment for both individual and team efforts to yield outstanding creative results. Our...


  • Calgary, Alberta, Canada Traffic Tech Inc. Full time

    Who We Are:When you join Traffic Tech, you join a team that keeps the global economy moving - literally.Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for...


  • Calgary, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...


  • Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...