Customer Service Representative, Enterprise

3 weeks ago

Calgary, Canada FUEL Mobile Full time

**Fuel Mobile is a young and growing company and we are always on the look-out for exceptional talent to join our team.**:
At Fuel Mobile, we strive to eliminate the pains of corporate mobility management. Our energetic and positive attitude provides the perfect environment for both individual and team efforts to yield outstanding creative results. Our commitment to provide only the best to our clients gives us a sense of pride and accomplishment and inspires us to make a difference. If this sounds like the right place for you, and you are interested in a dynamic, challenging and rewarding environment, please send us your resumé.

**Calgary & Halifax Locations**:
**Customer Service Representative, Enterprise Wireless Support**:
**Job Summary**:
As a Customer Service Representative within our Wireless Concierge team, you are the first line of contact for our corporate clients across North America and beyond.
- Act as a customer liaison, process service requests and handle escalations with professionalism and a smile.
- Support a variety of carriers, mobile devices and platforms.
- Analyze customer data and critically assess their needs.
- Anticipate opportunities to exceed both your customers' as well as your team members’ expectations.
- Demonstrate initiative in learning and understanding new products, services and offerings in the wireless industry.
- Meet and exceed all Key Performance Indicators.

**What are we looking for?**:
In your role, you will be providing general assistance and help desk support for end users with the day-to-day management of their wireless devices. In addition, you will provide timely and courteous support, and expert advice for our clients’ key contacts and executive teams, while always ensuring you deliver an excellent level of customer service.
- Customer service experience (telecom experience preferred - call centre experience an asset).
- Bilingualism (English and French) highly advantageous.
- Strong Microsoft Outlook, Excel, Word and PowerPoint skills.
- Excellent interpersonal skills and experience providing services and support to corporate clients
- Comfortable leading and collaborating.
Passion for the latest wireless trends and technologies.
- Adapt to changing priorities and still meet deadlines.
- Detail-oriented and compliant with privacy policies. Flexible to work early evenings and weekends as needed.

**What's in it for you?**:
If you enjoy interacting with people and managing client projects, then this may be the opportunity for you. We look forward to hearing from you and welcome you to apply
- A fun, competitive and challenging work environment.
- Competitive salary with benefit allowance and company-issued smartphone and laptop.
- Opportunity for learning new skills in a fast paced work place with ongoing changes.
- Ongoing incentives and rewards.

  • Customer Service Representative

    5 days ago

    Calgary, Canada Enterprise Mobility Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...

  • Customer Service Representative

    1 week ago

    Calgary, Alberta, Canada Enterprise Holdings Full time

    OverviewThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and...

  • Customer Experience Representative

    1 week ago

    Calgary, Canada Enterprise Holdings Full time

    The Customer Experience Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Experience Representative will gain knowledge through local training and hands-on experience to provide administrative support, service...

  • Customer Service Representative

    2 weeks ago

    Calgary, Canada FUEL Mobile Full time

    **Calgary & Halifax Locations**: **Customer Service Representative, Enterprise Wireless Support**: **Job Summary**: As a Customer Service Representative within our Wireless Concierge team, you are the first line of contact for our corporate clients across North America and beyond. - Act as a customer liaison, process service requests and handle escalations...

  • Customer Service Representative, Enterprise

    2 weeks ago

    Calgary, Canada FUEL Mobile Full time

    Calgary & Halifax Locations At Fuel Mobile, we strive to eliminate the pains of corporate mobility management. Our energetic and positive attitude provides the perfect environment for both individual and team efforts to yield outstanding creative results. Our commitment to provide only the best to our clients gives us a sense of pride and accomplishment and...

  • Customer Service Representative

    1 month ago

    Calgary, Canada Enterprise Holdings Full time

    Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service...

  • Customer Service Representative

    4 weeks ago

    Calgary, Canada Enterprise Holdings Full time

    Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service...

  • Customer Service Representative

    7 days ago

    Calgary, Alberta, Canada FUEL Mobile Full time

    Calgary & Halifax Locations:Customer Service Representative, Enterprise Wireless Support:Job Summary:As a Customer Service Representative within our Wireless Concierge team, you are the first line of contact for our corporate clients across North America and beyond. Act as a customer liaison, process service requests and handle escalations with...

  • Customer Service Representative/cashier

    4 weeks ago

    Calgary, Canada DONE RITE EQUIPMENT SALES & SERVICE Full time

    '''Job Summary:''' We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has...

  • Enterprise Business Development Representative

    1 month ago

    Calgary, Canada Sidetrade Full time

    Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant ( )You will become a...

  • Enterprise Business Development Representative

    1 week ago

    Calgary, Alberta, Canada Sidetrade Full time

    Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations?Come and join us Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant )You will become a part...

  • Enterprise Business Development Representative

    1 week ago

    Calgary, Alberta, Canada Sidetrade Full time

    Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant ( )You will become a...

  • Enterprise Business Development Representative

    3 weeks ago

    Calgary, Canada Sidetrade Full time

    Are you interested in joining a fast-growing international company that is a leader in its market? Are you ready to tackle stimulating challenges targeting large enterprises? Passionate about Technology and Global Organizations? Come and join us! Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant ( )You will become a...

  • Enterprise Account Representative

    2 months ago

    Calgary, Canada Online Business Systems Full time

    Online is looking for a creative and solution-oriented Enterprise Account Representative to join our growing Enterprise Sales team. If you love a challenge, have a **fundamental knowledge of consulting, technology, and solution selling**, and are excited to collaborate with a progressive Sales/Technology team, this a great opportunity for you. You are...

  • Customer Service Representative

    3 weeks ago

    Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    3 weeks ago

    Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    3 weeks ago

    Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    1 month ago

    Calgary, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    1 month ago

    Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative

    1 month ago

    Calgary, Alberta, Canada SWF Marketing Full time

    The customer comes first within the hospitality industry and that is no exception at SWF Marketing. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...