Digital Learning System Administrator

7 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
**Digital Learning Systems Administrator**

**Here's What You'll Get To Do**:

- Process & LMS Management_
- Provide consultation on configurations and ongoing use of the LMS at IEMHP
- Consult on and support the development of new digital learning initiatives and maintain/continuously improve existing initiatives (this includes, but is not limited to the transition of the IEMHP website to the LMS, the implementation of conference management, and oversight of any required payments made through the LMS)
- Build capacity and ensure content hosted on the LMS meets established standards
- Execution/Support Internal_
- Consult and assist in future upgrades of the LMS in partnership with LMS vendor
- Partner with stakeholders and the Business Manager to create, maintain and publish new material within the LMS
- Act as the key contact for day-to-day system operations
- Partner with Information Services and the Program Manager of Digital Initiatives to ensure system security requirements are maintained (as required)
- Work closely with IEMHP Program Managers to develop and support the execution of reporting related to activities within the LMS
- Consult with and train key stakeholders to manage sessions once Learning Paths (LP's) have been created
- Operations_
- Under the direction of the Business Manager, act as the key contact for the vendor on any issues related to the LMS functionality and its processes
- With support from the vendor, ensure all new initiatives are properly tested, implemented, and sustained on the LMS
- Responsible for overall system maintenance to ensure the quality and integrity of the system and the data
- Develop recommendations and implement system enhancements to ensure the LMS meets user needs
- Provide ongoing support to external partners using the LMS to address any challenges or customer service concerns that may arise

**Here's What You'll Need**:

- Essential:_
- Previous experience in LMS Administration
- Minimum undergraduate degree is required (or equivalent work experience)
- Exceptional interpersonal, communication (both written and verbal) and presentation skills
- Excellent judgment, problem solving and organizational skills
- Exceptional attention to detail and highly developed critical thinking skills
- Demonstrates tact, sensitivity, and diplomacy in dealing with various stakeholders; able to effectively build relationships internally and externally
- Self-motivated and works well both independently as well as in a team environment
- Demonstrates initiative, creativity, and flexibility
- Ability to manage competing priorities
- Demonstrated commitment and actions in advancing equity, diversity, and inclusion objective
- Assets:_
- 2-3 years practical experience with systems administration
- Experience in the development of training materials

**Here's What You'll Love**:

- Benefits:_
- This position is eligible for employee benefits coverage; including but not limited to, health, dental, insurance. The full benefits offered will be discussed at the time of position offer
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
- Impact:_
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
- Employment Type:_
- 35-hour work week
- Contract Position
- Hybrid (Onsite and Remote) Work Model
- necessary technology provided for remote work

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment

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