Sales Floor Manager

4 days ago

Richmond, Canada Dajue Art Garden Full time

As a member of the store's Management Team, the Sales Floor Manager contributes to the success of the store by communicating the business objectives of the store to his/her team. The Department Manager is responsible for managing and leading the department in providing high quality workmanship and service that ensures customer satisfaction. He/she ensures that the department team consistently meets performance expectations in terms of customer experience, sales growth, retail execution and profitability.

**Main Responsibilities and Tasks**:

- Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
- Holds team members accountable for providing an excellent customer experience and recognizes those who excel in it.
- Leads by example and consistently delivers an excellent customer experience.
- Implements and follows store policies and procedures that deliver a high-quality customer experience.
- Maintains quality department presentation, through daily inspections and ensuring all store audit performance requirements are met in the department.
- Ensures department is appropriately staffed through effective planning and scheduling and according to store budget and customer needs.
- Plans and manages daily/weekly departmental activities as well as seasonal changeovers and works with the team to execute them.
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Communicates and ensures compliance with company, store and department policies, as well as health and safety programs and regulations.
- Assists in selecting and orientating new employees, store opening and closing responsibilities.
- Coaches and encourages team members in learning new retail operational processes and procedures and new skills in order to improve performance. Regularly provides informal and constructive feedback.
- Addresses issues and conflicts in a timely manner.

**Requirements**:

- Experience in retail sales, execution and operations a must
- Good working knowledge of department products and functions.
- Demonstrated supervisory, leadership and/or managerial experience or relevant experience.
- Ability to operate a cash register is a must.
- Experience of the garden center is considered an asset.
- Results-oriented individual who thrives on achieving challenging goals.
- Ability to serve customers in a professional manner and to inspire their confidence and trust.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Effective written and oral communication skills.
- Ability to motivate and coach others as well as provide feedback.
- Ability to plan, organize, delegate and follow up on team's activities and projects.
- Ability to find solutions to problems and make decisions.
- Ability to multitask, adapt and cope with challenging situations.

**More about the position**:
**Potential Career Opportunities**
- Next levels: Store Manager

**Physical Demands and Working Conditions**
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

**Our offering includes**
- Competitive compensation and benefit package
- Profit Sharing
- Employee Shopping Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment

**Job Types**: Full-time, Permanent

**Salary**: From $28.00 per hour

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

  • Flooring Sales Associate

    3 months ago

    Richmond, Canada Island Carpet Sales Ltd Full time

    LEAD FLOORING SALESPERSON - Full-time Richmond BC You have been a retail flooring sales professional for a long-time and you are done with shift work. You want to be home by 5 or 5:30pm most days and only work the occasional Saturday. Island Carpets and Flooring has been serving Richmond and the Lower Mainland for over 50 years. We have a relaxed,...

  • Automotive Sales Floor Manager

    6 months ago

    Richmond Hill, Canada Plaza Kia Full time

    Plaza Kia is a proud member of the Plaza Auto Group. **High volume 100+ Unit / month store.** As one of the fastest growing dealer groups in Ontario, the Plaza Auto Group is looking for quality people to join our team. Currently we are looking to fill the role of Sales Floor Manager. As a Sales Floor Manager Your duties include but are not limited to -...

  • Flooring Project Manager

    2 days ago

    Richmond, Canada Platinum Pro-Claim Restoration Full time

    **About Us**: For over 30 years, Platinum Pro-Claim has been Canada’s greenest, most **sustainable restoration company**. We’re also proud to call ourselves one of **Canada’s best places to work**, so you could say we’ll restore your faith in employers too. What makes us different? We actually put our **employees first!** Whether it’s amazing...

  • Inside Sales Representative

    6 months ago

    Richmond, Canada Goodfellow Inc Full time

    _Goodfellow Inc is a Canadian-based company, specializing in the wholesale distribution of wood products, building material, flooring and re-manufacturing / distribution of lumber._ - We are currently seeking a dynamic and motivated _**Inside Sales Representative**_ _who will excel in assisting our customers and outside sales team, Monday thru Friday, 8am -...

  • General Manager

    7 months ago

    Richmond, Canada Bay Resource Group Full time

    **General Manager - Flooring Distribution** The Company is a small dynamic flooring distributor with operations across Canada and in the US. The GM will optimize the company's operating capabilities, employ strategies to maximize customer satisfaction and manage marketing initiatives. The GM will assist in compiling the company's budget, and employ...

  • Floor Manager

    7 months ago

    Richmond, Canada The Story Cafe Ltd. Full time

    Job description About Story Cafe The Story Café is a fast-paced casual fine-dining restaurant in Richmond that is dedicated to providing high quality food with excellent service. We are looking for an experienced individual who has drive, motivation and a passion for cooking while being a team player. The Story Café treats every employee like a family...

  • Retail Floor Leader

    7 months ago

    Richmond, Canada Skechers Full time

    Company Description **NOW TRENDING**: Careers at SKECHERS. **Job Description**: Our Floor Leaders could also be known as the store's MVPs! They serve as experts in our stores, driving operational and sales performance and ensuring a top-notch experience for our guests. Well-versed in our product routines, these key players ensure the store looks...

  • Floor Manager

    6 hours ago

    Richmond, Canada AllSaints Full time

    **Floor Manager - Full Time - Vancouver**: **Richmond, British Columbia, Canada**: **THE ALLSAINTS TEAM** At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in...

  • Restaurant Floor Manager

    7 months ago

    Richmond, Canada The Story Cafe Ltd. Full time

    Job description About Story Cafe The Story Café is a fast-paced casual fine-dining restaurant in Richmond that is dedicated to providing high quality food with excellent service. We are looking for an experienced individual who has drive, motivation and a passion for cooking while being a team player. The Story Café treats every employee like a family...

  • Restaurant Floor Manager

    7 months ago

    Richmond, Canada The Story Cafe Ltd. Full time

    Job description About Story Cafe The Story Café is a fast-paced casual fine-dining restaurant in Richmond that is dedicated to providing high quality food with excellent service. We are looking for an experienced individual who has drive, motivation and a passion for cooking while being a team player. The Story Café treats every employee like a family...

  • Junior Estimator

    3 months ago

    Richmond, Canada Sterling Floor & Tile Ltd. Full time

    **Sterling Floor & Tile Ltd. **is a Richmond-based commercial and luxury residential flooring and tiling company experiencing massive growth. Recent achievements by our own founder and president include: **EY Entrepreneur of the Year Finalist** **Vice-Chair of the Vancouver Regional Construction Association Young Leaders** We are professionals who tackle...

  • Department Sales Manager Hardlines

    7 months ago

    Richmond, Canada Golf Town Operating Limited Partnership Full time

    Our grass is greener... It’s no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green Jacket...

  • Floor Manager

    2 months ago

    Richmond, Canada AllSaints Full time

    **Floor Manager - PT - Vancouver Outlet**: **Richmond, British Columbia, Canada**: **THE ALLSAINTS TEAM** At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in...

  • Automobile Sales Representative

    3 weeks ago

    Richmond, British Columbia, Canada BCC AUTO SALES Full time

    We are seeking an experienced Automobile Sales Representative to join our team at BCC AUTO SALES. The ideal candidate will have a proven track record of sales success and be able to work effectively in a fast-paced environment.About the RoleThe successful candidate will be responsible for selling used cars to customers, providing exceptional customer...

  • Driver and Warehouse Manager

    7 months ago

    Richmond, Canada Sterling Floor & Tile Ltd. Full time

    **Who We Are**: **Sterling Floor & Tile Ltd. **is a vibrant and well-respected Vancouver-based commercial flooring company experiencing rapid growth. We are a group of professionals who tackle everything including complex and large-scale construction projects. Our clients include some of the larger and high-profile companies in Vancouver,...

  • Estate Sale Operations Manager

    3 weeks ago

    Richmond Hill, Ontario, Canada Blue Moon Estate Sales Full time

    Estate Sale Field Manager Job DescriptionBlue Moon Estate Sales is seeking a highly skilled and experienced Estate Sale Field Manager to join our team. As an expert in the estate sale process, you will be responsible for overseeing the smooth and efficient execution of our sales.Key Responsibilities:Ensure the estate sale process runs smoothly and...

  • Estate Sale Field Manager

    2 months ago

    Richmond Hill, Canada Blue Moon Estate Sales Full time

    p>Estate Sale Field ManagerAt Blue Moon Estate Sales, we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others.The Field Manager is an expert when it comes to running an estate sale. Within this role, you...

  • Estate Sale Operations Manager

    1 month ago

    Richmond Hill, Ontario, Canada Blue Moon Estate Sales Full time

    Company Overview:">We are Blue Moon Estate Sales, a team of experts dedicated to providing exceptional estate liquidation services. Our mission is to help individuals and families navigate the complex process of downsizing and estate sales with ease.">About the Role:">The Estate Sale Field Manager is a key member of our team, responsible for overseeing the...

  • Retail Clothing

    7 months ago

    Richmond Hill, Canada TK HOME Full time

    **Retail Clothing & Floor Associate - TK HOME, Richmond Hill** - Whats happening with TK HOME_ TK HOME is a General Merchandise Warehouse Retailer. Growing at an expeditious rate TK HOME is opening another location in the SouthHill Shopping Center in Richmond Hill. We are looking to create a DIVERSE team of EXPERIENCED retail employees; who will maintain...

  • Retail Floor Leader

    7 months ago

    Richmond, Canada Skechers Full time

    **Company Description** Headquartered in Southern California, Skechers has spent nearly 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do—delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range...