Flooring Project Manager

3 days ago

Richmond, Canada Platinum Pro-Claim Restoration Full time

**About Us**:
For over 30 years, Platinum Pro-Claim has been Canada’s greenest, most **sustainable restoration company**. We’re also proud to call ourselves one of **Canada’s best places to work**, so you could say we’ll restore your faith in employers too.

What makes us different? We actually put our **employees first**

Whether it’s amazing perks like a fully functional **CrossFit gym**, or letting your **dog** join you at the office (seriously, there are so many dogs) to bigger things like providing serious **growth opportunities** and making sure you’re **appreciated & listened to**, you can trust that we’ll do right by you.

We’ve always done what’s best for our **people** because when you feel **supported**, you’ll better **serve our customers** and our **community**.

If you’re ready to be valued in a place where you can **legitimately grow**, while having a **fun** time doing it, we’re ready to hear from you.

**Don’t forget to check us out on all social platforms**:
The Flooring Project Manager is responsible for developing and strengthening relationships to promote Platinum Pro-Claim and its flooring division PC Flooring. They are also responsible to ensure a steady flow of work claims, provide estimates on jobs, and manage the jobs from start to finish.

***:

- Attending new flooring claims and explaining the restoration process to the client
- Completing on-site measurements and estimates for mitigation or new flooring
- Delivering exceptional customer service to insurance stakeholders, homeowners and property managers
- Being proactive in resolving customer service issues
- Liaising with appropriate departments and sub-trades to ensure that work is completed on time, on budget and meets Beyond Flooring quality standards
- Liaising with appropriate departments, sub-trades, homeowners and adjusters on the status of work
- Inspecting progress and work quality throughout the project lifespan
- Working with the assigned Project Manager to ensure all administrative aspects of the jobs are performed in a timely and accurate manner
- Building and maintaining relationships by meeting adjusters on jobs, providing timely and accurate estimates and billings
- Preparing accurate job costing and estimating, ensuring target margins are met
- Helping with walk-in customers for retail needs
- Previous experience completing inside flooring sales is considered an asset
- Existing account management is mandatory
- 4-5 years of flooring sales experience is preferred
- ICC knowledge and experience is considered an asset
- Possesses some understanding of restoration
- Good communication, strong interpersonal skills and negotiation skills
- Valid BC driver’s license with a satisfactory driver abstract
- Clean criminal record as it relates to work
- Outstanding customer service skills
- Computer skills (MS Office, portable phone)
- Must have business development and financial management skills
- Must be organized

**Compensation**:
**Wage**:$70,000 - $120,000 **per year (based on experience)**:
**_ Benefits_**:
In a recent report from our Benefits Coordinator, Burton Financial Services, we were informed that we are in the **top 98% of employers for best benefits programs**. After a 3-month probationary period, some of the benefits we offer include:

- A company vehicle, upon completing probation.
- Free Extended Health and Dental Benefits.
- Paid Sick Days.
- Group Retirement Savings Plan (And RRSP Matching).
- Tuition Reimbursement.
- 24/7 On-site Gym.
- Customizable Personal Trainer Programs.
- Access to Lifeworks, one of the best Wellbeing programs.
- Long-Term Disability.
- Life Insurance.
- + Many more.

**_ Culture_**:
We are a family orientated and flexible work environment. If you want to have friends where you work, then look no further - you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we’ll help you achieve your goals, both professionally, and personally. **_Platinum Pro-Claim supports career advancements and continuous training_**
- ; ,.

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