Analyst, Quality Assurance

6 months ago

Brantford, Canada SC Johnson Professional Full time

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.
- SC Johnson Professional®

is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

POSITION PURPOSE:
The purpose of this position is to perform day-to-day quality assurance and compliance activities.

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED:

- Minimum Bachelor of Science degree obtained through accredited university with minimum 1 - 2 years work experience.
- Quality Assurance experience in a GMP environment
- Thorough knowledge of applicable regulatory and industrial standards as it relates to cGMP and GLP.
- Ability to organize and manage multiple priorities
- Workplace Hazardous Materials Information Systems (WHMIS) training,
- Organizational skills to handle multiple tasks.
- Working knowledge of SC Johnson Professional product line.
- Strong interpersonal skills required to effectively liaise with manufacturing staff, administration staff and external contacts.
- Good Verbal and written communication skills in dealing/corresponding with outside contacts and internal staff.
- Good judgement and problem solving skills necessary when dealing with results that require modifications/resolving.

MAIN DUTIES AND RESPONSIBILITIES:

- Prepare paperwork for finished product release (C of A's, release paper).
- Issue technical documents such as working batch records and packaging records to production.
- Participate in regulatory audits (FDA, Health Canada)
- Work with customer and label supplier to create and revise product labels.
- Review technical documents including packaging orders, batch records, QC testing (bulk, finished product and raw materials), packaging components, stability and validation testing.
- Co-ordinates change control and CAPA activities by assigning change control & CAPA numbers, distributing change controls for review and approval, and follow-up with the required activities for change control& CAPA closure.
- Conduct deviation investigations, with the aid of involved department personnel, identify the root cause, required corrective action and/or preventative actions.
- Assist in the generation and review of SOPs and associated controlled documents.
- Develop and implement standard operating procedures.
- Monthly documentation review for compliance to quality systems and predefined specifications.
- Conduct internal audits and issue reports to management assuring compliance with company SOPs/policies and regulations.
- Control and maintain current master indexes.
- Perform inspections and line clearances according to approved manufacturing and packaging records.
- Participates in investigation and follow-up for non-conformances (OOS and OOT).
- Perform and assist in Customer Complaint investigations.
- Initiates Vendor Complaints and follows up on vendor’s implementation of corrective actions
- Co-ordinate and organize product launches, documentation related activities.
- Write Annual Product Quality Reports (APQRs) for product consistency regarding their quality, including the deviations, change controls and customer complaints. APQRs are sent to related customers.
- Review and/or approve technical documents (Certificates of Analysis, MWBR, MPO) in absence of Supervisor, QA
- Other duties as assigned.

RESULTS OF ERRORS/ KEY PERFORMANCE INDICATORS:

- The company could be in violation of legislated laws and regulatory protocols.
- Product recalls, regulatory action and customer complaints could result in profit loss.
- Product loss due to time allotted to re-work products.
- The company and/or Employee could be in breach of confidentiality

HOURS OF WORK:

- 8 hours per day. Normal working hours are 8.5 hrs as assigned by the Associate Manager, Quality with a 30 minute lunch break, and two 15 minute breaks, Monday to Friday. 40 hours per week with overtime if and when required.

MACHINES, TOOLS AND WORK AIDS USED:
Microscopes, Hot plates, Scales, Computer and computer printer.

SC Johnson & Son Inc., SC Johnson Professional, and SC Johnson Lifestyle Brands is committed to accessibility in its workplace and recruitment processes for persons with disabilities. If you require accommodation in order to participate in this recruitment process, please contact Human Resources.

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