Immigration Assistant
5 months ago
Job requirement Languages: English, Punjabi, Hindi (Must posses good written skills and drafting the submissions. CLB 9 in English is prefered).
Education: College/CEGEP Experience: minimum 1 year experience working with an Immigration Firm
Detailed Job Duties and Responsibilities:
- Professional writing such as cover letters, submissions and storylines of customer scenarios
- Learn procedures and documentation requirements for various case types
- Focus on high accuracy and on-time submission when working on customer case files
- Handling a high volume of files in a very fast-paced environment
- Follow up promptly with the clients for any pending replies or documents from their end
- Manage work load as per strict deadlines
- Answering all client inquiries in a timely manner
- Able to fill various kinds of immigration forms Learn procedures and documentation requirements for various case types Skills Requirement:
- Ability to handle customers in difficult and stressed-out situations with positivity and empathy
- Client Management, Excel Sheet Maintenance and Updates.
- Must possess strong communication skills; both verbal and written in English (Hindi, Punjabi an asset)
- Excellent telephonic communication skills with patience, courtesy, compassion and professionalism
- Aptitude to learn new skills on various software
- Expertise and efficiency with time management, multi-tasking and problem-solving abilities
- Possess good typing speed
- Must be friendly and highly motivated with excellent interpersonal skills
- Must be highly organized, and detail-oriented
- Must be results-driven; and be effective working independently
Salary range: From $16.55 - 17.50 per hour
Schedule: 8-hour shift
Work Location: One location
**Job Types**: Full-time, Permanent
**Salary**: $16.55-$17.00 per hour
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
**Education**:
- Secondary School (preferred)
**Experience**:
- IMMIGRATION FIRM: 1 year (preferred)
- IMMIGRATION: 1 year (preferred)
**Language**:
- ENGLISH, PUNJABI AND HINDI (preferred)
Ability to Commute:
- Brampton, ON L6T 1A2 (required)
Ability to Relocate:
- Brampton, ON L6T 1A2: Relocate before starting work (required)
Work Location: In person
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