Sales Executive

2 weeks ago


Toronto, Canada CMC Markets Full time

We have a new opportunity for an Sales Executive to join our Premium Client Management team. This role will be based in our Toronto office **This is a permanent position.**

Are you an engaged and enthusiastic individual looking for:

- Your next challenge? to work for a Global firm with an award-winning trading platform?
- A company which focuses on growth and development
- Company perks such as LinkedIn Learning, referral bonuses
- 15 days vacation + birthday leave, RRSP contributions plus Health and Dental etc.
- Convenient location, office in Downtown Toronto

CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and we’re still growing.

**Role & Responsibilities**

As our Sales Executive, you will work collaboratively with the entire Canadian team including Onboarding Specialists, Marketing and Sales Traders. The Sales Executive plays a major role in driving the growth of the Canadian office.
- Provide proactive and timely support for the client on-boarding process;
- Identify sales opportunities where possible, including new client profiling to identify high value clients;
- Provide excellent and high calibre client service to ensure a positive client experience;
- Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner;
- Proactively identify and cross sell additional products and services to existing clients;
- Proactively identify opportunities to improve the client experience;
- Provide excellent and high calibre client service to ensure a positive experience for all clients;
- Proactively respond to and manage inbound client queries professionally and efficiently;
- Effectively deal with client queries, focussing on getting it right first time;
- Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service;
- Act as a brand ambassador in all client interactions;
- Commitment to understanding the customer needs and requirements.

**Key skills & Experience**
- Demonstrates passion and enthusiasm for our products and services
- Operates with integrity and a highly client centric mindset, with an ability to build and enhance strong and meaningful client relationships
- Excellent verbal and written communication skills
- Negotiation Skills

**Benefits**
- Competitive salary + Commission.
- CMC Benefits hub, Social Club, LinkedIn Learning + more.
- Generous L&D program so you can continue to build new skills to grow your professional career.
- Receive an extra day of annual leave after each year of service (max 20 days).

We value diversity, so we value unique experiences and backgrounds. Even if you only meet some of the requirements, we’d still like to hear from you.

**Job Type**: Permanent

**Salary**: $65,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON M5J 0E7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Will you now or in the future require sponsorship for employment visa status?
- What are your salary expectations?
- Are you comfortable working full time in office?

Work Location: In person


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