Performance Specialist Ii Si

2 months ago

Dartmouth, Canada Johnson Controls Full time

**Job Description**:
**Build your best future with the Johnson Controls team**

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away

**What we offer**
- Competitive Pay
- Extensive Training with Best-in-Industry Resources
- Career Advancement Opportunities across Business and Geographies
- Comprehensive Benefits Package including Retirement Savings Plan, Pension, Extended Health Care, Dental
- Flexible Schedules & Work Arrangements such as Hybrid or Remote Work within Canada
- Relocation Assistance
- Refer-A-Friend Bonuses
- Encouraging, supportive, and collaborative team environment
- Dedication to safety through our Zero Harm policy

**What you will do**

**How you will do it**
- Develops and maintains positive customer relationship during the design phase of the opportunity development. Maintains this positive customer relationship during project build and throughout the duration of the performance guarantee.
- Owns and manages JCI tools & processes that ensure timely collection and accurate data entry of utility bills or other monitored consumption sources for portfolios up to $60M in active guarantees. Initiates actions and develops positive customer relationships to support this activity. Ensures delivered M&V costs are within 3% of estimated amounts.
- As assigned, uses ability to communicate with technical and non-technical buyers, suppliers, and other JCI internal Partners (Systems & Service) to provide technical, process or financial support in the creation and maintenance of Medium sized, complex M&V solutions.
- Ability to successfully work with client on-site staff to ensure operations and maintenance of assets/equipment are within contractual terms. Proactively reviews and/or interprets problems or patterns related to utility bills and energy consumption to limit risk and ensure a high level of customer satisfaction. As appropriate, solves issues and keeps performance engineering manager updated and involved when need for corrective action is identified.
- Monitors data gathering systems (remote measurement and verification monitoring/ECM, different BAS vendors, FPI, etc) to track energy consumption during the installation and guarantee/tracking phases. As appropriate, solves issues and keeps performance engineering manager updated and involved when need for corrective action is identified.
- Develops and maintains relationships with suppliers and vendors as well as facility mid-level technical & financial managers.
- Develops customer baselines or benchmarks as needed.
- Active in professional organizations. Participates in "added-value" customer and community events in support of their objectives.
- Participates in transition meetings with Operations to ensure project scope, objectives, timeline, and customer requirements have been achieved and the start of the performance period is properly documented.
- Fully Applies the Solutions Playbook, as well as other standard JCI development and performance engineering processes and tools in performing tasks.
- Responsible for the creation and delivery of high quality / high value performance reports that convey contributed and analysis of cost reduction to contract specifications and/or guarantees (Options A, B, C, D and Non-Measured Savings) to the client. Responsibilities include the

structure and grammar of the reports.
- Actively participates in internal release or renewal meetings, customer kick-off meetings, and on-going account meetings including customer touch point visits.
- On selected accounts, develops and leads the solution performance presentation to the customer.
- Owns and leads up-to-date archival records associated with Performance Contracting projects.
- Coordinates and audits the Guarantee Risk manager database. Responsible for proactively generating internal risk management reporting as well as assist in monthly backlog reviews with regional management.
- Assists JCI performance engineering consultant in researching problems or opportunities that might cause performance slippage and or additional savings respectively. Monitors energy consumption and non-energy performance items. Gathers further information from on-site service providers and customer's maintenance staff. Initiates immediate corrective actions, which includes notifying the customer of

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