Front Office Supervisor

7 days ago


Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

Company operating name: Harrison Hot Springs Resort and Spa

Company business address: 100 Esplanade Avenue, Harrison Hot Springs, British Columbia V0M 1K0

Job duties:
Develop, implement, and evaluate policies and procedures for the operations of the Front Office Team and the Reservations Team.

Supervise all Front Desk Staff

Recruit and manage staff, oversee staff training, and set work schedules.

Resolve customer complaints.

Ultimately, the Front Office Supervisor is responsible for the Front Office and achieving and maintaining the highest level of service standards.

Terms of employment: Permanent; Full-time

The language of work: English

40-50 Hours per week

Benefits package being offered: Via Sunlife Insurance:
Prescription Glasses.

Health Virtual Care.

Long-Term Disability Insurance.

Life Insurance.

Emergency Travel Benefits.

Location of work: Harrison Hot Springs, British Columbia

Skills requirements:
Required education:
Grade 12 (Secondary School) or equivalent

Completion of some hospitality industry post-secondary courses (certificates/diplomas) is preferred

Required work experience:
Minimum of three (3) years of experience at a supervisor or manager level in a similar type of hotel or resort

Customer service experience

Scheduling experience

Problem solving experience

Must be computer literate

Must be skilled at organizing

Must be skilled at prioritizing

Must be adept at handling business correspondence and communications, both written and verbal, including memos, reports, etc.

**Salary**: $18.68-$21.35 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Night shift

**Experience**:

- hotel or resort: 3 years (preferred)
- supervisor or manager level in a similar: 3 years (preferred)
- Customer service: 3 years (preferred)
- scheduling: 3 years (preferred)
- problem solving: 3 years (preferred)

Work Location: One location


  • Front Desk Supervisor

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **Harrison Hot Springs Resort **is currently recruiting for the position of **Head Front Desk Agent (Supervisor)**. **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison...


  • Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    Company operating name: Harrison Hot Springs Resort and Spa Company business address: 100 Esplanade Avenue, Harrison Hot Springs, British Columbia V0M 1K0 Title of the position: Front Office and Reservations Manager (NOC 60031) Job duties: Develop, implement, and evaluate policies and procedures for the operations of the Front Office Team and the...

  • Front Desk Supervisor

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot Springs Resort, our guests discover a location unlike any other destination in the world. We know the care and...


  • Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **About our company**: Looking for a job that’s more than just work? At Harrison Hot Springs Resort, we’ve got the perfect mix of adventure, relaxation, and career opportunities. Whether you're jet skiing on the lake, hiking in the mountains, or just hanging out with friends, this is where work-life balance truly happens. We’re not just offering jobs...

  • Front Desk Agent

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **Harrison Hot Springs Resort** is currently recruiting for the position of **Front Desk Agent** - **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot Springs...

  • Front Desk Agent

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **Harrison Hot Springs Resort** is currently recruiting for the position of **Front Desk Agent** - **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot Springs...


  • Harrison Hot Springs, Canada Harrison Lake Hotel Full time

    Position**:Night Auditor** Purpose As Night Auditor, your core responsibility is to provide exceptional guest service while accurately analyzing the resorts day to day transactions. **Duties and Responsibilities for Night Auditor** - Prepare nightly balance statements for all departments based on information submitted by outlet staff. - Flag out of...

  • Front Desk Agent

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **Harrison Hot Springs Resort** is currently recruiting for the position of **Front Desk Agent** - **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot Springs...


  • Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    ***: Assists the Housekeeper Manager in the overall operations of the Housekeeping Department. Helps to direct the hotel's housekeeping program to ensure clean, orderly, and attractive conditions by performing the following essential duties and responsibilities. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: 1. Performs a daily check of all public areas....


  • Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    ***: Assists the Housekeeper Manager in the overall operations of the Housekeeping Department. Helps to direct the hotel's Housekeeping program to ensure clean, orderly, and attractive conditions by performing the following essential duties and responsibilities. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Performs a daily check of all public areas....


  • Harrison Hot Springs, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $21.70 - $28.48 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...


  • Harrison Hot Springs, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $21.70 - $28.48 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...


  • Harrison Hot Springs, Canada Fraser Health Full time

    Why Fraser Health?: We are currently looking for a **Casual Medical Office Assistant** to provide support the team located at the **Agassiz Community Health Centre** **.** We are looking for a bright, pleasant person with an eye for detail to conduct business in a professional manner in a busy clinical office environment. You like helping people and...


  • Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    ***: The PBX / Switchboard Operator is responsible to handle all hotel communications via telephone, mail, messages, paging. This is a key critical communication post in the resort. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Keeps guests’ names and room numbers are current. - Uses consistent, standard phrasing to answer internal and external calls. -...

  • Switchboard Operator

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    ***: The PBX / Switchboard Operator is responsible to handle all hotel communications via telephone, mail, messages, paging. This is a key critical communication post in the resort. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Keeps guests’ names and room numbers are current. - Uses consistent, standard phrasing to answer internal and external calls. -...


  • Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **Harrison Hot Springs Resort **is currently recruiting for the position of** PBX / Switchboard** **Operator**. **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot...

  • Night Auditor

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot Springs Resort, our guests discover a location unlike any other destination in the world. We know the care and...

  • Bell Person

    7 months ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    Harrison Hot Springs Resort is looking for a Customers Service Superstar to join our team as a Bell Person : **The Bell Person provides a warm welcome to our guests. The position is responsible for welcoming all guests, carrying bags and other parcels and providing information to guests about the facilities and services of the hotel. The Bell person...

  • Night Auditor

    7 days ago


    Harrison Hot Springs, Canada Harrison Hot Springs Resort Full time

    Job description **Harrison Hot Springs Resort** is currently recruiting for the position of **Night Auditor.** **About our company**: Harrison Hot Springs and the Eastern Fraser Valley is a beautiful place to live, work and play. We would love to have you join our amazing team and share the high quality of life that we have come to enjoy. At Harrison Hot...

  • Hotel Cleaner

    3 months ago


    Harrison Hot Springs, Canada Very Good Cleaning Co. FV Full time

    **Work is located in Harrison Hot Springs** Will need own vehicle/ride, but will be compensated with gas mileage **Job Overview** **Responsibilities** - Perform thorough cleaning of assigned areas, including offices, restrooms, hallways, and common areas. - Utilize appropriate cleaning supplies and equipment to ensure effective sanitation. - Follow...