Manager, Review Office

3 weeks ago

Winnipeg, Canada WCB Manitoba Full time

**Job Summary**:
The Manager, Review Office is responsible for providing leadership and direction on all services related to the Review Office. The incumbent reviews and renders decisions; provides advice on the most complex and/or contentious appeals; verifies compliance with administrative law requirements, provides leadership to staff and directs the overall performance and results of the department.

**Job Duties**:
Collaborates with the Director, Legal, Policy & Corporate Records on implementing and managing new initiatives within the Review Office.

Sets annual departmental goals and objectives, creates annual performance reports, monitors progress and workload to accomplish objectives and provides regular reports on measures.

Provides direction and leadership to staff in order to achieve departmental/divisional and corporate objectives and performance standards.

Manages a group of Review Officers, provides leadership, guidance, support and direction including: hiring staff, conducting performance reviews and follow up, identifying training and development needs, coaching and motivating staff; and coordinating work activities and deciding on disciplinary action up to and including dismissal where necessary.

Directs the day-to-day operation and administration of the Review Office, including assigning reconsiderations to Review Officers and Review Panels, as required, ensuring best practices are followed in decision writing, ensuring policy and law are correctly applied in decisions, ensuring staff receives adequate training and instruction, and reviewing every decision rendered by the Review Office to ensure compliance with corporate standards.

Provides technical guidance, consultation, and expertise regarding claims received by the Review Office; reviews appeals of WCB staff claims and renders decisions.

Contributes to annual planning, identifying and assessing opportunities for improving service delivery and achieving department, division and WCB strategic goals.

Monitors decision trends, interprets information/reports, communicates and/or makes presentations to internal and external stakeholders as required.

Reviews and monitors The Workers Compensation Act and regulations, policies, procedures and processes; makes recommendations for enhancement, and participates in policy reviews; process and system improvements, ensures staff understand and implement new policies/procedures consistently maintains a current and comprehensive knowledge

Assists the Director, Legal, Policy and Corporate Records in developing the annual department administrative budget. Manages the department administrative budget.

Builds and maintains positive and effective working relationships with other departments and units within the organization that are reflective of the values and culture of the WCB.

Pursues professional development through any of the following: literature reviews and research, training courses, continuing education, seminars and conferences and industry networking.

Participates and represents the Employer on various committees.

Performs other related duties as assigned.

**Qualifications**:
Law Degree (LL.B or J.D.), or Graduate Degree in the humanities or social sciences or equivalent combination of education and experience.

Minimum of five (5) years' experience in administrative law interpretation and/or administrative tribunal decision making including two (2) years managing direct reports; preferably in a unionized environment

Extensive knowledge of adjudication and administrative law principles

Superior verbal and written communication skills with the ability to influence, persuade and negotiate with leadership and staff

Excellent interpersonal skills with demonstrated ability to mediate and/or negotiate using tact and discretion in dealing with contentious decisions, complex issues and confrontational contacts

Excellent research, interviewing, analytical and decision making abilities
Knowledge of managerial techniques and principles

Proficient in the use of a personal computer and software (Word/PowerPoint/Excel) in a Windows environment

Ability to lead, manage, mentor and motivate staff

Ability to manage budgets

Ability to work under pressure and manage multiple demands

Ability to adapt to a changing environment and to manage change effectively within the department

Ability to work independently and in a team environment

Knowledge of The Workers Compensation Act and WCB policies and procedures and adjudication and case management processes would be an asset

Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

**Additional Information**:
You may be asked to demonstrate your ability through competency based interviewing and/or testing.

**Additional Information**:
You may be asked to demonstrate your ability through competency based interviewing and/or testing.

Ability to communicate proficiently in both official la

  • Manager, Review Office

    3 weeks ago

    Winnipeg, Canada Workers Compensation Board of Manitoba Full time

    The Manager, Review Office is responsible for providing leadership and direction on all services related to the Review Office. The incumbent reviews and renders decisions; provides advice on the most complex and/or contentious appeals; verifies compliance with administrative law requirements, provides leadership to staff and directs the overall performance...

  • Manager of Operating Budget Review

    2 months ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the General Direction of the Corporate Manager of Financial Planning and Review the Manager of Operating Budget Review (MOBR) maintains an effective operating budget/departmental business plan review cycle within an overall fiscal framework and acts as project manager for the development, review and approval processes. The MOBR implements a regular and...

  • Manager of Capital Budget Review

    2 months ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the General Direction of the Corporate Manager of Financial Planning and Review, the Manager of Capital Budget Review (MCBR) maintains an effective capital budget/departmental business plan review cycle within an overall fiscal framework and acts as project manager for the development, review and approval processes. The MCBR implements a regular and...

  • Manager of Capital Budget Review

    2 weeks ago

    Winnipeg, Manitoba, Canada City of Winnipeg Full time

    Under the General Direction of the Corporate Manager of Financial Planning and Review, the Manager of Capital Budget Review (MCBR) maintains an effective capital budget/departmental business plan review cycle within an overall fiscal framework and acts as project manager for the development, review and approval processes. The MCBR implements a regular and...

  • office administrator

    2 weeks ago

    Winnipeg, Manitoba, Canada Sharma Law Office Full time

    Education: College/CEGEPExperience: Experience an asset or equivalent experienceTasksReview and evaluate new administrative procedures Carry out administrative activities of establishmentCo-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security...

  • office administrator

    4 weeks ago

    Winnipeg, Canada Sharma Law Office Full time

    Education: College/CEGEPExperience: Experience an asset or equivalent experienceTasksReview and evaluate new administrative procedures Carry out administrative activities of establishmentCo-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security...

  • office administrator

    4 weeks ago

    Winnipeg, Canada Sharma Law Office Full time

    Education: Expérience: EducationCollege/CEGEP or equivalent experienceTasksReview and evaluate new administrative procedures Carry out administrative activities of establishmentCo-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security servicesAssemble data...

  • Account Manager

    1 week ago

    Winnipeg, Canada Contemporary Office Interiors Full time

    **ABOUT US** **Contemporary Office Interiors (COI**) is a privately-owned commercial flooring and architectural walls provider, a MillerKnoll certified dealer and a DIRTT certified construction partner. We have offices in Vancouver, Edmonton, Winnipeg, Toronto and a head office in Calgary. We prioritize people, productivity and value to create more than a...

  • Account Manager

    4 weeks ago

    Winnipeg, Canada Contemporary Office Interiors Ltd Full time

    **THE ROLE** Reporting to the Vice President of the **COI** Build team, the Sales Representative - Commercial Flooring in our Winnipeg office is responsible for achieving the assigned sales goals in both dollar volume and profitability, while maintaining a high level of customer relationships. **WHAT DO WE OFFER?** This is a full-time role that offers the...

  • Supervisor, Claims Review

    3 weeks ago

    Winnipeg, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **Supervisor Claims Review** Reporting to the Operations Manager, Audit and Claim Verification the Supervisor Claims Review will be responsible for monitoring the activities and productivity of their staff, assessing and monitoring workflow within the claims review team and overseeing the day to day operations of...

  • Account Manager

    1 week ago

    Winnipeg, Canada Contemporary Office Interiors Ltd Full time

    **THE ROLE** Reporting into the General Manager, this role - Account Manager - is responsible for creatively growing existing accounts, finding new leads and business accounts. The goal is to develop relationships with key influencers and decision makers to the point you feel like you are a part of their team. The role requires someone who has a...

  • Office Manager

    1 week ago

    Winnipeg, Canada Youth Employment Services Manitoba Full time

    For 50 years, **Youth Employment Services Manitoba (YES Manitoba)** has been providing free, inclusive employment services to youth between the ages of 16 to 29 to help them in their journey to becoming self-sufficient. **YES Manitoba is seeking a full-time Office Manager. **The Office Manager will work closely with the Executive Director to ensure the...

  • Office Manager

    4 weeks ago

    Winnipeg, Canada Shaftebury Park Retirement Residence Full time

    Shaftesbury Park Retirement Residence currently looking for a Full-Time **Office Manager** to join our team! As the Office Manager you would be responsible for managing all the accounting and reception procedures of the Residence. You would communicate with residents, families, and trustees regarding questions and concerns of billing and accounts...

  • Office Manager

    7 days ago

    Winnipeg, Canada ServiceMaster Restore Full time

    Overview: As the Office Manager for our restoration company, you will play a pivotal role in ensuring the smooth and efficient operation of our administrative functions. You will be responsible for managing office procedures, coordinating administrative tasks, and providing support to various departments within the company. Your organizational skills,...

  • Office Manager

    2 weeks ago

    Winnipeg, Canada PAR Equipment 1990 Ltd Full time

    **About us** We are a fast-pace sales office supplying high-quality industrial products to professional users. Most of our customers have been used our products for many years. We are proud to be in an inclusive, friendly and efficient small team work environment. **Responsibilities**: - Enter customer orders in a computerized system (Microsoft Dynamics...

  • Office Manager

    4 weeks ago

    Winnipeg, Canada Seasons Veterinary Clinic Full time

    Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures (including Standard Operating Procedures, Employee Handbook, and training material) - Assist in preparation of operating budget and maintain inventory and budgetary controls - Conduct analyses and oversee administrative operations related to budgeting,...

  • office supervisor

    4 weeks ago

    Winnipeg, Canada Sharma Law Office Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksTrain workers in duties and policiesPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityCo-ordinate, assign and review workRequisition or...

  • office supervisor

    2 weeks ago

    Winnipeg, Manitoba, Canada Sharma Law Office Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksTrain workers in duties and policiesPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityCo-ordinate, assign and review workRequisition or...

  • office supervisor

    4 weeks ago

    Winnipeg, Canada Sharma Law Office Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksTrain workers in duties and policiesPrepare and submit reportsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualityCo-ordinate, assign and review...

  • Communications Manager

    4 weeks ago

    Winnipeg, Canada Canad Inns Corporate Office Full time

    JOIN OUR TEAM The Communications Manager is a leadership role responsible for managing the development and execution of various marketing and communications-related tasks for the organization. The focus of this position is the development of new and innovative marketing and communications collateral. Responsibilities: Coordination of internal and...