Global Quality and Testing Lead

2 weeks ago

Montréal, Canada WSP Full time

WSP is moving to a new global Enterprise Resource Planning (ERP) system based on Oracle Fusion. In order to do this effectively, collaboratively, and efficiently, the Horizon Program has been established with members from across the globe to unify best practices across our people & culture, sales, projects, procurement and finance processes. The primary objective of the program is to deploy new global WSP processes and benefit from a Single Source of Truth that is Future Ready.

The ERP project will create modern and integrated systems and an environment to support our People, Financial, and Client management programs. This will drive improved insights, a better employee experience, improved transparency, and real-time data and analytics.

The success of this program will require input and leadership from WSP colleagues who understand our industry, our clients, our people and our core businesses. Open positions require people of a variety of skillsets who wish to influence the direction of the ERP as it develops and create the foundation for an overall business transformation.

Employees can grow their careers and gain an invaluable understanding of the business while staying in the same location. They will have the opportunity to work with colleagues from across the globe, building personal networks while growing their own professional experience.

**General description**

Reporting to the Horizon Program director, the Global Quality and Testing lead will define the overall program testing and quality approach and manage execution of testing activities across the various phases of implementation projects by WSP and external partners. The incumbent will ensure appropriate detailed testing and quality activities are established from the initial phases of planning and throughout the full lifecycle of the solution development and implementation. This position is responsible for implementation testing efforts in additional to operations production testing efforts.

**Responsibilities**
- Develop and maintain the testing & quality approach for the overall program, for all phase of the solution development life cycle
- Define detailed plan and activities for each test phase, with alignment to global program timeline
- Define detailed deliverables required to ensure consistency and traceability of testing artefacts (test scripts format, negative testing inclusion, centralized location, etc)
- Manage continuous update to test scripts (manual and automated) in context of operational evolution of the solution
- Identify required resources to achieve testing and quality outcome
- Manage User Acceptance Testing, covering end-to-end business processes of system solutions, upgrades, and enhancements
- Communicate detailed expectations to all testing participants
- Work closely with Process expert and Solution leads to ensure appropriate solution understanding is embedded into testing scope
- Manage day-to-day activities of the testing teams
- Ensure effective communications and expectations across WSP and external partners for testing and quality activities
- Implement continuous improvement approach across test cycles/phases
- Track testing progress and provide regular status update

**Requirements**:

- Bachelor's Degree in computer science, Business, or related field.
- 10 years' experience in management of quality and test for ERP implementations across multiple process / functional areas - HR, Finance, Sales, Project and Procurement, in context of international Global template approach
- Experience in Agile delivery
- Excellent communication skill across multiple stakeholders groups
- Ability to work independently and cooperatively in a diverse group
- Demonstrated ability to work in a high pace and frequently shifting environment

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