Strategy and Revenue Operations Manager

6 months ago

Toronto, Canada Greenshield Holdings Full time

**WHO WE ARE**

When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

GreenShield Health is on a mission to improve your mental health at home, at work and beyond. We offer accessible, affordable and effective digital mental health solutions for individuals and organizations that care. With secure virtual counselling, personalized therapist matching services and digital-first employee wellness programs, we’re helping over a million people start feeling better without the wait.

Want to help people get the support they need when they actually need it? You’re in the right place.

Reporting to the Senior Vice President, Commercial, this role will contribute to strategic growth of GreenShield Health through the development and monitoring of OKRs, using the results to drive innovation and execution across the organization. This role will also be responsible for the development, implementation and tracking of growth and innovation within GreenShield Health.

**THE ROLE IN A NUTSHELL**:

- Utilize data to perform analytics, derive meaningful insights and pragmatically identify root causes.
- Support the development of GS Health LOB metrics.
- Maintain, support, and audit our sales tracking systems and reports to ensure data cleanliness and accuracy.
- Through analytics, provide support and validation to sales strategy.
- Analyze, automate and improve our existing strategies and processes, using data to drive change.
- Support the leadership team by providing relevant analyses, insights, and recommending improvements.
- Conduct regular in-depth pipeline and account reviews with the Marketing, Business Development, and Account Management teams.
- Work with Business Development and Account Management teams to maintain and issue weekly deal pipeline updates to senior leadership, segmented by type (e.g., direct, channel, RFPs).
- Identify and implement opportunities to improve tracking, recording and presentation of sales pipeline and reporting procedures.
- Work across departments to instill a shared vision and culture embracing data-focused strategic growth.

**WHAT WE ARE LOOKING FOR**:

- 5+ years in operations, program/project management, or sales productivity.
- University degree in Business, Commerce or related discipline.
- Experience using Client Relationship Management - creating and navigating reports/dashboards - Hubspot experience would be an asset.
- Ability to build effective relationships at a number of different levels and across different roles. Ability to influence without authority.
- Flexible, fast learner who thrives in a constantly changing work environment.
- Data-driven decision-making skills and the ability to analyze complex sets of data and present it in an easy and digestible manner.
- Strong problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high quality executive presentations.
- Strong collaboration, communication and problem-solving skills as well as excellence in storytelling to align multiple parts of the business.
- High level of proficiency with Microsoft Office, G-suite.
- Experienced with data-driven decision making.
- Ability to drive collaboration across the organization to identify needs and develop scalable solutions.

**NICE TO HAVE**:

- Bilingual (French/English)

**THE CULTURE**

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse

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