Residence Life Coordinator

4 months ago

Edmonton, Canada MacEwan University Full time

RESIDENCE LIFE COORDINATOR (2 POSITIONS)

**RESIDENCE LIFE**

**Competition No.** 24.06.186

**CATEGORY**

**SALARY**

**CLOSING DATE**
- Full-Time Continuing (35 hours per week)
MSA Band D (Steps 1-8): $26.09 - $37.93 per hour
- **About Us**:

- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
- Our comprehensive undergraduate university offers 59 programs to more than 18,000 full
- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.**Opportunity**:
MacEwan University seeks enthusiastic Residence Life Coordinators for two full-time continuing opportunities with our Residence Life Department. Reporting to the Supervisor, Residence Life, you will be responsible for developing, administering, and promoting residence life and ensuring the safety of our residents. You will create opportunities for

student development and create and implement programs that contribute to our residents' personal and community growth. You will be responsible for providing operational support to the Residence Life Supervisor, coordinating resident development and wellness activities, and managing Resident Assistants (RAs) day-to-day coordination and mentorship. You will play an essential role in ensuring the Residence Community Standards are being followed.

Key responsibilities include:

- Leading the assigned team of RAs and Senior RAs (SRAs), including assignment and monitoring of workload and ensuring all Residence standard procedures and processes are followed;
- Preparing schedules for approval by the Supervisor and arranging shift coverage when necessary, including handling any last-minute adjustments to the schedule;
- Serving as a point of contact, reference and escalation for RAs and SRAs: problem-solving issues presented and escalating to Supervisor as required;
- Making recommendations for improvements and updates to the Residence Community Standards and other departmental documentation for review by the Supervisor;
- Developing, implementing, maintaining and evaluating an ongoing robust and diverse wellness program for members of the MacEwan Residence community with other Residence Life Coordinators; and
- Assisting with developing an annual plan, including budget, for educational, recreational, social and cultural programs offered to the Residence community.

**SKILLS**:
You will have:

- Excellent verbal and written communication skills with a proven commitment to customer service
- Excellent interpersonal skills, with the ability to work collaboratively and build/maintain strong working relationships with various university departments to ensure the quality of the residence experience for MacEwan students
- Sound independent judgment and discretion; demonstrate objectivity, open-mindedness, inclusiveness and avoidance of bias or the perception thereof
- Commitment to fostering a positive environment within Residence Services that celebrates diversity and inclusion
- Crisis intervention and conflict resolution skills
- Detail-oriented with excellent organizational, time management, problem-solving, critical thinking and decision-making skills
- Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
- Ability to work well under pressure
- Ability to maintain confidentiality and deal with complex and sensitive situations in a professional, diplomatic and tactful manner
- Team-building and mentoring skills
- Self-starter with the ability to work independently and take initiative with mínimal supervision
- Basic budgeting and accounting skills

**QUALIFICATIONS**:

- A minimum of a diploma in a related field
- A minimum of one year of experience in Residence Services
- Experience with resident and property management platforms (i.e., StarRez) is an asset.
- Current certification in Applied Suicide

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