Call Taker/admin
1 month ago
**Drake Towing is proud to employ a diverse and capable team of Drivers & Dispatchers.**
**Responsibilities**:
- Working directly with customers to book a variety of services
- Working directly with drivers in all locations, giving call information and problem solving
- Operate walk-up window to process payments and impound lot incoming and outgoing.
- Maintaining professional customer service with team members, partners & customers
- Audit prices on calls and take payments for drivers
- Actively assess calls and urgency and update information accordingly
**Requirements**:
- Vehicle knowledge an asset.
- Must have exceptional computer & typing skills
- Able to work effectively under sudden stressful situations
- Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
- Able to work without supervision.
- Able to work cooperatively within a team environment
- Strong Multitasker and Positive Attitude
- Strong Organizing Skills
- Experience in towing industry is a strong asset
**Job Types**: Full-time, Permanent
**Salary**: $16.75-$18.00 per hour
**Benefits**:
- Dental care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Supplemental pay types:
- Overtime pay
Work Location: In person
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