Community Engagement and Communications Coordinator

2 weeks ago

Brantford, Canada Grand River Community Health Centre Full time

**Partnering for a healthier tomorrow for everyone.**
Ontario Health Teams (OHTs) have been introduced by the Ministry of Health to improve the delivery of integrated and patient-oriented care. At maturity, OHTs will offer seamless, coordinated services across the health care continuum including acute care, primary care, home care, and community care. The mission of the Brantford Brant Norfolk Ontario Health Team (BBNOHT) is “together we deliver and advance integrated, equitable, and person-centred healthcare”. The BBNOHT strategy is grounded in population health with the aim to advance health equity and access, improve care coordination and excellence, strengthen collaboration and engagement, support priority populations and enhance operational effectiveness.

The Grand River Community Health Centre is the host organization for the Navigation Coordinator for the Brantford Brant Norfolk Ontario Health Team.

**POSITION: Community Engagement and Communications Coordinator**

**STATUS: Permanent, Full Time**

**DEPARTMENT: OHT Secretariat**

**EMPLOYER: Grand River Community Health Centre**

**SITE: Currently virtual/remote, some travel to partner locations may be required.**

**POSTING DATE: November 9, 2023**

**Position Summary**

**Primary Responsibilities**
- Develop and implement BBNOHT communications strategies, including but not limited to:

- Developing and maintaining BBNOHT digital platforms, including website, social media channels and newsletters.
- Support project communications needs, including reports, graphic design, articles and copyediting.
- Lead brand management and maintenance of templates and tools to support partner organizations
- Acting as the key point of contact for communication queries and activities, including escalation to OHT Director as needed
- Ensuring quality control of external documents/communications
- Supporting community engagement, including mobilizing the BBNOHT engagement strategy, working closely with the persons with lived experience advisory table and network
- Support and work alongside the Communications Work Group of the BBNOHT, which includes communication experts from OHT partner agencies.
- Support other communications and engagement activities as needed.

**Skills and Experience**
- Undergraduate Degree in communications, public health, business administration with focus on marketing and branding
- Demonstrated experience organizing meetings and events, developing communication materials and managing/growing social media channels.
- Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including patients and their families, community members, executives, administrators, and clinicians
- Demonstrated ability to write and edit clear, engaging, and grammatically correct content
- Demonstrated oral communication and interpersonal skills sufficient to convey information in a clear, concise way, synthesizing information and presenting it to others
- Proven creative thinking and proven systematic organizational skills to work independently without supervision, determine workload priorities to complete work in a timely manner, and identify and resolve problems
- Demonstrated innovative and out-of-the-box thinking and ability to work independently to = navigate ambiguity
- Previous, relevant experience in healthcare context
- Graphic design skills and video/multimedia production (preferred)

To ensure there is equal opportunity during the recruitment and selection process, Grand River Community Health Centre, on behalf of the Brantford Brant Norfolk Ontario Health Team provides accommodation for applicants with disabilities upon request.

**Salary**: $29.37-$35.07 per hour

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Brantford, ON N3S 3N2

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