Casual Communicator

2 weeks ago


Brantford, Canada Brantford Police Service Full time

Salary: $35.54
**Job Posting: Casual Communicator Posting Type: External**

**Posting date**: November 13, 2023 **Closing date: November 27, 2023**

**Rate of Pay: $35.54**

**PURPOSE OF POSITION**

Under the direction of the N.C.O. i/c Communications, the incumbent will provide an effective and efficient link between the public and the police through professional communications.

**SUMMARY OF DUTIES AND RESPONSIBILITIES**
- Attend mandatory training and undergo proficiency testing as deemed appropriate
- Receive telephone requests for service from the public and upon obtaining sufficient detailed information, prioritize the call for service and forward same to the appropriate police field unit (s) or other agency by computer-aided dispatch and/or voice radio transmission or telephone, according to policy and procedure.
- Dispatch and monitor officers and maintain contact for officer safety
- Monitor police units using GPS information systems
- Monitor audio and video systems as per Policy and Procedure
- Function as a switchboard/C.P.I.C. (Canadian Police Information Centre) operator, answering the administration telephone lines and querying C.P.I.C. on behalf of non-mobile digital terminal units
- Maintain RMS (Records Management System) and C.P.I.C. and other information systems as necessary
- Be accountable to supervisor for the duties described
- Perform other duties as assigned.

**KNOWLEDGE**
- Working knowledge of standard office and communications software
- Working knowledge of data entry

**SKILLS**
- Excellent oral and written communication skills
- Computer literate in word processing Proficient in keyboarding skills

**ABILITIES**
- Ability to exercise good judgement and make good decisions
- Ability to adhere to policies and take direction from a supervisor
- Ability to observe, retain and prepare clear, concise and accurate reports and operate communications and general office equipment
- Ability to communicate professional and effectively with people at all levels of comprehension and to handle the public with courtesy and authority
- Must be capable of handling multi-tasks and produce work under strict and definitive deadlines
- All other qualifications the position justifies



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