Product Operations Manager Toronto, Onproduct

3 weeks ago

Toronto, Canada Tonal Full time

**Who We Are**

Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We’ve united a diverse team of experts and decades of research to reinvent strength training, making it more efficient, more effective and more engaging.

With this in mind, we want to bring that same innovative approach to the workplace. At Tonal, we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity, as we redefine the future of fitness. We are passionate about building products that transform lives, and building teams that transform the status quo. Together, we can be our strongest.

**Overview**

Reporting to the SVP of Product, you will be responsible for the Product team’s operating health. Product Operations enables our team to build and deliver best-in-class experiences that delight our customers. Together, we achieve key business goals by creating efficient, effective, and scalable systems and processes. Your stakeholders include the SVP of Product, the Product Management and Design teams, as well as stakeholders from cross-functional departments. Your focus areas will include best practices for operational efficiency in product development, generating cross-functional alignment, driving continued education, and enabling PMs and Designers to focus on creative work and craft.

We are open to hiring in any of our hub locations: San Francisco, New York, or Toronto.

**What You Will Do**:

- Build systems and tooling for constant alignment, accountability, and feedback for teams across Tonal
- Drive continuous improvement in our Product Development Process by setting and documenting best practices, gathering internal and external feedback, identifying, socializing, and leading the implementation of impactful recommendations
- Develop and own ongoing refinements to playbooks and operational best practices for tasks and processes including road-mapping, quarterly planning, OKRs, and PRD development
- Ensure cross-functional alignment and efficient decision-making by providing visibility and communications about plans, priorities, and progress to stakeholders
- Consolidate key team information in an easily accessible location: templates, guidelines, references, and resources for Product Managers and Designers
- Manage and optimize the product stack and tools
- Support setting up and identifying agenda for recurrent Product & Design Reviews including Senior Leadership forums
- Support and develop an effective onboarding process for new team members
- Assist with project staffing
- Develop a continuing education curriculum for Product Managers and Designers
- Manage design contractors/vendors, including setting up processes and support coordinating projects and tracking budgets

**Who You Are**:

- 4-7 years of experience in product management, program/project management, or business/product operations
- Expert in best practices in product management, product design, UX research, and software development
- Deep knowledge and demonstrated success in navigating change management with teams of 100+ people
- Ability to build strong relationships with PMs, Product Designers, senior leaders, and cross-functional partners
- Highly organized with exceptional attention to detail and the ability to execute on large, cross-functional projects
- Ability to adapt and switch from small to large-scale project planning and organizational challenges
- Strong analytical and creative problem-solving skills including a proven ability to break down ambiguous problems, derive actionable data-driven insights, and turn them into solutions
- Technical understanding and ability to communicate with both technical and non-technical audiences
- Experience with vendor relationship management
- Reliable, responsive, and enthusiastic
- Self-starter with an enthusiasm for driving efficiency
- Familiarity with business systems and tools such as Coda, Figma, JIRA, Confluence, Salesforce, Amplitude, Looker

  • Production Manager

    7 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:04/11/2024 **Req ID**: 36930 **Faculty/Division**: UofT Scarborough **Department**: UTSC:ACM-Leigha Lee Brown Theatre **Campus**: University of Toronto Scarborough (UTSC) **Position Number**: 00006756 **Description**: **About us**: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive...

  • Operations Manager, Toronto

    4 weeks ago

    Toronto, Canada Henry Schein Full time

    **Operations Manager, Toronto** **(** **Job Number**: **19388** **)** **Description** *** **Operations Manager** *** **Toronto** *** **Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology** *** **Our 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses...

  • Senior Manager, Performance Management Operations

    3 weeks ago

    Toronto, ON, Canada Toronto Parking Authority Full time

    The Senior Manager, Bike Share Operations ensures efficient, effective, safe, and customer-centric day of operations in the Bike Share Toronto Program. The incumbent is responsible for the overall management and co-ordination of various functions within the bike share program and for managing key partner and vendor relationships. Their experience should...

  • Senior Manager, Bike Share Operations

    3 weeks ago

    Toronto, Canada Toronto Parking Authority Full time

    POSITION SUMMARY The Senior Manager, Bike Share Operations ensures efficient, effective, safe, and customer-centric day of operations in the Bike Share Toronto Program. The incumbent is responsible for the overall management and co-ordination of various functions within the bike share program and for managing key partner and vendor relationships. Their...

  • Sales Manager

    4 weeks ago

    Toronto, Canada BMW Toronto Full time

    We're looking for a unique candidate for a Sales Manager position, someone who wants to take the industry lead in sales processes and lead management.The person for this job may be looking to jump start their career through hard work and creativity.This is not your typical sales management job.Management here is very fluid and creative in methodology,...

  • Manager, District Operations

    1 day ago

    Toronto, Canada Legal Aid Ontario Full time

    Union: Non-Union - Job Number: J0524-0314 - Job Title: Manager, District Operations - Toronto - Job Type: Permanent Full Time - City, Province, Country: Toronto, Ontario, Canada - Job Location: Toronto - Job Category: Management / Consulting - Job Classification: M3 - Role Designation:- Open Positions: 1 - Posting Date: May 15, 2024 - Closing Date: May 29,...

  • Manager of Operations

    3 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:03/19/2024 **Req ID**:36592 **Faculty/Division**: UofT Scarborough **Department**: UTSC: Office of Vice-Principal Research & Innovation **Campus**: University of Toronto Scarborough (UTSC) **Description**: **About Us**: The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence...

  • Senior Manager, Bike Share Operations

    3 weeks ago

    Toronto, ON, Canada Toronto Parking Authority Full time

    POSITION SUMMARY The Senior Manager, Bike Share Operations ensures efficient, effective, safe, and customer-centric day of operations in the Bike Share Toronto Program. The incumbent is responsible for the overall management and co-ordination of various functions within the bike share program and for managing key partner and vendor relationships. Their...

  • Senior Manager, Bike Share Operations

    3 weeks ago

    Old Toronto, Canada Toronto Parking Authority Full time

    POSITION SUMMARY The Senior Manager, Bike Share Operations ensures efficient, effective, safe, and customer-centric day of operations in the Bike Share Toronto Program. The incumbent is responsible for the overall management and co-ordination of various functions within the bike share program and for managing key partner and vendor relationships. Their...

  • Senior Manager, Bike Share Operations

    3 weeks ago

    Old Toronto, Canada Toronto Parking Authority Full time

    POSITION SUMMARY The Senior Manager, Bike Share Operations ensures efficient, effective, safe, and customer-centric day of operations in the Bike Share Toronto Program. The incumbent is responsible for the overall management and co-ordination of various functions within the bike share program and for managing key partner and vendor relationships. Their...

  • Senior Manager, Bike Share Operations

    3 weeks ago

    Old Toronto, Canada Toronto Parking Authority Full time

    POSITION SUMMARY The Senior Manager, Bike Share Operations ensures efficient, effective, safe, and customer-centric day of operations in the Bike Share Toronto Program. The incumbent is responsible for the overall management and co-ordination of various functions within the bike share program and for managing key partner and vendor relationships. Their...

  • Manager, Product Launch and Quality Assurance

    9 hours ago

    Toronto, Canada Toronto Transit Commission Full time

    **JOB INFORMATION** **Requisition ID**: 9534 **Number of Vacancies**: 1 **Department**: Sustainable Innovation (20001212) - Engineering Services (30000489) **Salary Information**: $114,168.60 - $142,669.80 **Pay Scale Group**: 11SA **Employment Type**: Regular **Weekly Hours**: 35 **Off Days**: Saturday and Sunday **Shift**: Day **Posted On**: May 16,...

  • Business Operations Manager Toronto

    4 weeks ago

    Toronto, ON, Canada Phoenix Digital Health Inc. Full time

    We are looking for a driven business generalist who wants to collaborate in many departments of a fast-growing start-up. You’ll work closely with the cofounders and Head of Operations to continue to build out creative user acquisition strategies, be a main point of contact for customer experience, work on building processes to scale operations, and more. ...

  • Business Operations Manager Toronto

    4 weeks ago

    Old Toronto, Canada Phoenix Digital Health Inc. Full time

    We are looking for a driven business generalist who wants to collaborate in many departments of a fast-growing start-up. You’ll work closely with the cofounders and Head of Operations to continue to build out creative user acquisition strategies, be a main point of contact for customer experience, work on building processes to scale operations, and more. ...

  • Business Operations Manager Toronto

    3 weeks ago

    Old Toronto, Canada Phoenix Digital Health Inc. Full time

    We are looking for a driven business generalist who wants to collaborate in many departments of a fast-growing start-up. You’ll work closely with the cofounders and Head of Operations to continue to build out creative user acquisition strategies, be a main point of contact for customer experience, work on building processes to scale operations, and more. ...

  • Business Operations Manager Toronto

    3 weeks ago

    Old Toronto, Canada Phoenix Digital Health Inc. Full time

    We are looking for a driven business generalist who wants to collaborate in many departments of a fast-growing start-up. You’ll work closely with the cofounders and Head of Operations to continue to build out creative user acquisition strategies, be a main point of contact for customer experience, work on building processes to scale operations, and more. ...

  • Assistant Manager, Facilities Operations

    4 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:01/25/2023 **Req ID**: 29427 **Faculty/Division**: University of Toronto Scarborough **Department**: UTSC:Facilities Management **Campus**: University of Toronto Scarborough (UTSC) **Description**: In the Facilities Management department, we take pride in our buildings and grounds that help provide a welcoming, clean and safe environment for...

  • Team Lead, Operations- Toronto

    4 days ago

    Toronto, Canada Louis Vuitton Full time

    POSTE Our Louis Vuitton store in Toronto is seeking a motivated, organized, and goal-oriented Operations Team Lead to join its team. We value client-centric individuals who thrive in a fast-paced environment and welcome someone who is eager to contribute their creativity and skill to the success and strong heritage of the brand. We seek a high caliber,...

  • Senior Manager, Operations

    7 days ago

    Toronto, Canada Toronto Metropolitan University Full time

    About Toronto Metropolitan At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core...

  • Executive Operations Manager

    1 week ago

    Toronto, Canada MLSE Full time

    Company Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...