Coordinator, Ramp

3 weeks ago

Ottawa, Canada Canadian North Full time

The principal function of a Ramp Coordinator is to provide leadership, support, and direction to a group of Employees in the areas of technical expertise, customer service, and operational demands. Decisions will be made first and foremost with a focus on safety and an eye to on-time performance and planning for any irregular operations proactively. They are a full working member of the group performing the duties of a Ramp Attendant as well as any related administrative duties. Additional responsibilities include input into Employee scheduling and assignment, on-the-job training, and instruction.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $27.75 per hour as per the UNIFOR Collective Agreement or commensurate with experience.

Reporting to: Manager, Cargo & Ramp.

**DUTIES AND RESPONSIBILITIES**:

- Must be able to perform, but not be limited to, the following duties and responsibilities:_
- Provide input into Employee scheduling and assignment, on the job training and instruction;
- Ensure that Company policies and procedures are adhered to, and deviations to same shall be reported to management;
- Provide leadership, support and direction to a group of employees;
- Carry out related administrative duties;
- Maintain records as required;
- Record flight arrival and departing times;
- Conduct radio communications with the aircraft;
- Process weight and balance and load control data;
- Disseminate information;
- Perform load service duties;
- Handle all cargo;
- Perform service for aircraft on the ground including De-icing;
- Perform all warehouse related duties;
- Assist Cargo Agents or Cargo Attendants if so required; and
- Other duties as assigned.

**SKILLS AND QUALIFICATIONS**:

- Include, but not limited to, the following minimum skills and qualifications:_
- Previous supervisory experience required;
- Must be a high school graduate or equivalent related work experience;
- Must be knowledgeable of cargo handling and processing procedures;
- Knowledge and experience of loading and load control on company aircraft;
- Weight & balance knowledge and experience necessary;
- Knowledge of Canadian North’s Cargo Computer Program, Cargo Ramp Procedures Manual and Sabre;
- Must be familiar with handling of dangerous goods and be able to obtain and retain a dangerous goods handling certificate;
- Must hold a valid driver’s license;
- Demonstrated strong communication, organizational, problem solving & interpersonal skills;
- Ability to accomplish multiple tasks in high pressure, high volume environment;
- Proven customer service skills;
- Forklift driving experience;
- Must be able to obtain and retain a "D" towing permit and radio license;
- Ability to communicate in Inuktut a definite asset; and
- Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

For this position, we do not provide assistance with relocation or staff housing.

**Closing Date**:May 2, 2024.

**Experience**: Required
- Knowledge of cargo handling and processing procedures required.
- 1 year(s): Previous supervisory experience required.

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