Junior Business Analyst Position for Top Graduates

7 months ago

New Westminster, Canada Panago Pizza Full time

**WHO WE ARE?**

For over 33 years, Panago Pizza Inc. has built a reputation as one of Canada's premier delivery and takeout pizza franchises. As a Canadian-owned franchise business, we prioritize building strong relationships with our customers, franchisees, and employees. At Panago, we are dedicated to being market leaders in customer service, franchise engagement, and sustainability.

With 200 stores across the country and serving over 8 million pies per year, we believe in the power of remarkable customer service and are committed to delivering only the highest quality products to our customers.

Our offices are located in Abbotsford and New Westminster, British Columbia. Additionally, we have a tight-knit group of virtual team players working remotely across the lower mainland of British Columbia.

**JOB DESCRIPTION**

We are embarking on a technology and architecture transformation project that will utilize best practices, methodologies, and tools. Our team plays a central role in providing effective, sustainable, and innovative solutions that help customers, franchisees, and employees achieve their goals.

As a member of the Technology Solutions Delivery team, you will have the opportunity to elicit and analyze business needs and requirements, design new solutions, and enhance existing systems that address those needs. You will have the opportunity to expand your knowledge and experience and contribute your ideas to our new product.

**PRIMARY RESPONSIBILITIES**

In this role, you will report to the Director of Solutions Delivery. You will be responsible for managing requirements with the Solutions Delivery team of IT and collaborating with various Panago teams to deliver high-quality technology solutions. Your key responsibilities will include:

- Developing detailed business requirements and software product specifications that address customer and business needs.
- Researching information and documenting agreements and findings from discussions among various business and IT stakeholders.
- Drawing insights from various analysis activities and producing high-quality documentation using appropriate modeling or documentation techniques (e.g., BRD, Use Cases, UML diagrams, Business Case Analysis, Process Maps, etc.).
- Providing clarification and support to project management, business analysis, development, testing, development operations, and support teams to ensure the correct interpretation of the business requirements and contribute to a successful software implementation.
- Assisting in elaborating upon features/user stories for the team to implement.
- Assisting in triaging reported issues and requests for system enhancements.
- Participating in business process analysis and re-engineering efforts.
- Participating in testing and implementing software solutions to ensure that acceptance criteria are met.

**QUALIFICATIONS**
- This is an entry-level position for top graduates with a Bachelor's Degree in Information Systems Management, Computer Science, Mathematics, Business, Engineering, or an equivalent combination of education and experience, ideally in the food or retail industries. A high GPA is MANDATORY.
- 1 year of experience in software development and implementation initiatives or similar technology-related projects (asset).
- Excellent written and oral communication skills with experience using software tools (Microsoft tools, LucidChart, or similar tools, etc.) to present ideas and document information.
- Excellent interpersonal, collaboration, and listening skills.
- Excellent analytical skills and fanatical attention to detail.
- Keen interest in active learning.
- Ability to complete tasks efficiently and with high quality.
- Motivated self-starter who is quick to adapt and work with mínimal supervision.
- Good analytical thinking and problem-solving abilities.
- Good time management and organizational skills.
- Ability and desire to work collaboratively in multidisciplinary teams.
- Experience working in agile software development teams (asset).

**BENEFITS**
- Competitive salary and benefits.
- A company that prioritizes sustainability as one of our core values.
- Corporate support for community volunteering during work hours.
- Employee referral bonus program.
- Learning opportunities, including support for training and self-development.
- Support for the well-being of every employee through various health and fitness program opportunities.
- Support for work-life balance, including a flexible schedule.
- New, spacious, and attractive office space conveniently located next to the New Westminster Sky Train station.
- Access to bike locker and shower facilities.
- Fun company events, including a staff picnic, quarterly luncheons, and an annual company party at Rogers Arena for a Canucks hockey game (please note that we are currently celebrating our corporate traditions remotely).
- Monthly pizza allowance to share the pizza love with friends and family.

**ADDITIONAL DETAILS**
- P

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