Dental Financial Administrator

5 months ago

Fernie, Canada Dentalcorp Canada Full time

**About us**:
At Mountain View Dental in picturesque Fernie, British Columbia, we are more than just a dental clinic - we're a dedicated team united by a passion for exceptional oral care. Nestled in the stunning embrace of the Rocky Mountains, our practice offers a unique opportunity to blend professional growth with a spectacular natural environment.

Our team at Mountain View Dental is committed to providing unparalleled dental services to our community. We take pride in embracing cutting-edge technologies and evidence-based approaches to ensure that our patients receive the highest quality of care. As a member of our team, you'll have the chance to work in a supportive and collaborative environment that values innovation and professional development.

Join us at Mountain View Dental and become part of a close-knit team that prioritizes both patient well-being and personal growth.

**Schedule**:Monday to Friday - 30 hours per week. Flexible schedule.

**Please note: This is a 12-18 month maternity leave contract. There is potential for permanent employment upon contract completion.

The wage range is from $21.25 to $28.00 per hour depending on experience. Hourly wage is determined based on work experience and will be discussed during the interview process.

**Benefits of Joining Our Team**:

- Competitive compensation
- Health Spending Account
- Uniform Allowance
- Flexible Schedule
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Ensure the financial responsibilities of the office are met through managing accounts receivable.
- Process insurance payments and assist patients in creating and maintaining their financial obligations.
- Ensure Accounts Receivable totals are reviewed and maintained.
- Receive insurance payments by direct deposit and process appropriately.
- Process rolling file payments by credit card and send receipts as requested.
- Review signed secondary claims and send after primary insurance payment received.
- Follow up with insurance companies by telephone for those claims that are denied, and missing information to be processed.
- Ensure all claims that were not sent properly or, failed to be processed, are being resent appropriately for processing.
- Review the schedule from the day before. Ensure all payments were posted correctly, and all adjustments are correct.
- Review next day for outstanding balances for scheduled appointments.
- Handle any patient concerns in a calm and professional manner.
- Create and send statements to those patients with an outstanding balance.
- Attend to any appeals that need to be made to insurance companies.
- Run weekly and monthly aging reports

**About You**:

- Minimum 2-3 years of administration experience with a focus on financial coordinating
- Proficient in insurance payment processing
- Experience in managing accounts receivable
- Strong verbal and written communication skills required to communicate with insurance companies and patients
- Strong attention to detail and accuracy to ensure all claims are properly sent, processed and resubmitted if necessary
- Strong organizational skills to manage multiple tasks and prioritize workload effectively
- Ability to adapt to changing priorities
- Clinical background and experience in dental is considered an asset

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