Bell Attendant

4 weeks ago

Toronto, Canada KIMPTON SAINT GEORGE Full time

**THE OPPORTUNITY**:
BELL ATTENDANT

REPORTS TO DIRECTOR OF ROOM OPERATIONS

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
The Bell Attendant position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, welcoming the guest as they enter the hotel or as they arrive via their mode of transportation. The Bell Attendant will assist the guest with luggage assistance to the appointed guestroom while providing a detailed outline of the hotel including amenities, restaurants and high points of the guestroom. The Bell Attendant will be present in the lobby continuing their assistance with the guest request or inquires about the hotel and surrounding area.

**ACTIVITIES**:
The duties and responsibilities for the Bell Attendant include, but are not limited to the following:

- Greet all guests upon arrival
- Assist guests with luggage to their rooms promptly when checking in and upon checking out
- Promote all hotel functions and facilities
- Inform incoming guests on the following while assisting them to their rooms: storage area, hotel outlets (restaurant, bar, gift shop, concierge), location of ice machines, nightly wine hour reception, health club information and stair exits
- Once in room provide the guest with the following information: basic telephone instructions, pay movie instructions, heating and air conditioning, laundry and dry cleaning procedures, radio, hairdryer, closets, internet usage, door lock and key use, room directory, and special features in suites
- Offer to get ice for guest before departing room
- Inform guest of your name and how late you are working
- Thank the guest and offer them a pleasant stay
- Upon the guests departure, offer to call the valet service to retrieve their car
- Ask guest if they enjoyed their stay and if they will be returning
- Hand off appropriately to the doorman/valet. Ensure doorman/valet knows who the luggage belongs to and that he/she knows the guests name
- Assist guests by taking luggage to curb to meet their transportation
- Thank guest for staying at the hotel
- Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, entertainment, restaurants)
- Keep bell closet clean and neat
- Polish and clean bell carts daily
- Check laundry/dry cleaning in and deliver to rooms
- Deliver faxes, messages, packages, flowers, and other items to the guests in their rooms
- Deliver guest amenities to the rooms
- Check and secure guests luggage until departure
- Direct guests to various meeting rooms
- Prepare delivery tray and deliver in-room dining orders professionally and promptly
- Pick up trays from guest corridors
- Notify guests by telephone of delivery of automobiles, packages or arrival visitors
- Provide other assistance to guests as necessary to ensure highest quality of service
- Report any damages, hazards, repairs and strangers in assigned areas
- Return any items found in guestrooms, hallways or back of the house to the lost and found
- Responsible for all keys, radios, etc. signed out for the shift
- Quickly respond to guest requests in a timely and friendly manner
- Arrive on time for scheduled shift
- Other duties as assigned by supervisor

**COMPETENCIES WE ARE SEEKING**:

- Excellent verbal communication skills in English
- Excellent interpersonal and administration skills
- Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
- Present a high degree of professional work e

  • Bell Attendant

    4 weeks ago

    Toronto, Canada Hyatt Regency Toronto Full time

    Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms...

  • Production Coordinator, Bell Media

    1 month ago

    Toronto, Canada Bell Media Full time

    Req Id: 414145 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Account Executive, Digital, Bell Media

    1 month ago

    Toronto, Canada BELL MEDIA INC. Full time

    Req Id: 406920 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • 2023 Bell Média Programme de Leadership Des

    1 month ago

    Toronto, Canada Bell Media Full time

    Code de demande: 414161 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...

  • Stratégiste en Contenu, Tsn, Bell Média

    6 days ago

    Toronto, Canada Bell Canada Full time

    Code de demande: 411612 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...

  • Bell Person

    3 weeks ago

    Toronto, Canada Hotel X Toronto Full time

    A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous awards over the years....

  • Director, Technical Product Mgt

    3 days ago

    Toronto, Canada Bell Full time

    Req Id: 417083 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...

  • Development Coordinator, Original Programming, 8

    6 days ago

    Toronto, Canada BELL MEDIA INC. Full time

    Req Id: 411326 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Bell Person

    3 days ago

    Toronto, Canada Omni Hotels & Resorts Full time

    Overview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...

  • Bell Person

    3 days ago

    Toronto, Canada Omni Hotels & Resorts Full time

    Overview / vue générale King Edward Hotel With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 120 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...

  • Account Executive

    4 weeks ago

    Toronto, Canada CONSUMER & SMBMARCHÉ CONSOMMATEUR & PME Full time

    Req Id: 411298 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we’re revolutionizing how Canadians communicate. If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the...

  • Incident Manager L6

    1 month ago

    Toronto, Canada Atlantis IT group Full time

    **Job Title: Incident Manager** **Location: Toronto, ON** **Duration: Long Term Contract** Servicenow ticketing End user customer skills for troubleshooting Genesys WDE, routing and GRAT Hours of Operation support for holidays Cisco provisioning, SIP trunking and SIP telephony, ISP providers, modems Aruba remote access for agents working from...

  • Bellperson (Part-time)

    1 month ago

    Toronto, Canada Omni Hotels & Resorts Full time

    Overview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...

  • Rooms Division Supervisor

    1 month ago

    Toronto, Canada Omni Hotels & Resorts Full time

    Overview / vue générale: **King Edward Hotel** With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and...

  • Summer Camp Mentor

    4 weeks ago

    Toronto, Ontario, Canada St. Alban's Boys and Girls Club Full time

    BGC York Region Club serves over 2,500 children and youth in the York Region and surrounding communities to provide social, physical, educational, creative, seasonal, and community support programs. Your role as a Summer Camp Mentor will be to provide a safe and supportive environment for the program participants. This program is designed for children 6-12...

  • Summer Camp Mentor

    4 weeks ago

    Toronto, Ontario, Canada St. Alban's Boys and Girls Club Full time

    BGC York Region Club serves over 2,500 children and youth in the York Region and surrounding communities to provide social, physical, educational, creative, seasonal, and community support programs. Your role as a Summer Camp Mentor will be to provide a safe and supportive environment for the program participants. This program is designed for children 6-12...

  • Coordinator, Recruitment, Toronto

    1 month ago

    Toronto, Canada The Source (Bell) Electronics Inc. Full time

    **Req Id**:410837 At The Source, we believe that the right tech makes all the difference and exist to help Canadians discover the endless possibilities of tech. We carry the latest tech, offer advice across all categories and networks, and put our customers first to ensure they find the right tech for them. Every day our Associates across the country help...

  • Summer Camp Mentor

    1 month ago

    Toronto, Canada St. Alban’s Boys and Girls Club Full time

    BGC York Region Club serves over 2,500 children and youth in the York Region and surrounding communities to provide social, physical, educational, creative, seasonal, and community support programs. Your role as a Summer Camp Mentor will be to provide a safe and supportive environment for the program participants. This program is designed for children 6-12...

  • Summer Camp Mentor

    1 month ago

    Toronto, Canada St. Alban’s Boys and Girls Club Full time

    BGC York Region Club serves over 2,500 children and youth in the York Region and surrounding communities to provide social, physical, educational, creative, seasonal, and community support programs. Your role as a Summer Camp Mentor will be to provide a safe and supportive environment for the program participants. This program is designed for children 6-12...

  • Admin Coordinator, Theatrical

    1 month ago

    Toronto, Canada TORONTO INTERNATIONAL FILM FESTIVAL Full time

    **ADMINISTRATIVE COORDINATOR** **Permanent** **Part-time** **Theatrical & Non-Theatrical** TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To...