Bilingual Account Manager, Healthcare

3 months ago

Toronto, Canada EnsembleIQ Full time

**About the Role**:With unrivaled access to the Canadian healthcare industry’s premium audience of Physicians and Pharmacists, EnsembleIQ has a deeply embedded vantage point for providing effective solutions to healthcare’s biggest challenges. We serve our constituents by sharing informed perspectives, identifying best practices and enabling education and thought leadership. As Canada's leading media provider to healthcare professionals, we offer partners with creative, practical and relevant ways to connect with our audiences.

Our healthcare brands include canadianhealthcarenetwork.ca website, The Medical Post magazine, Pharmacy Practice + Business magazine, Pharmacy U events, Profession Santé magazine, professionsante.ca website and Québec Pharmacie digital publication.

You will focus on meeting or exceeding annual sales goals by utilizing a consultative or needs-based selling approach to connect with key clients and stakeholders, providing them with solutions to business growth and marketing challenges. Additionally, you will creatively develop and sell strategic and integrated media programs (digital, events, custom, research) while diligently forecasting and building a robust pipeline with Publisher direction and oversight.

**Key Responsibilities**
- Utilize consultative or needs-based selling approach to connect with key clients and stakeholders, providing solutions to business growth and marketing challenges
- Creatively develop strategic and integrated media programs (digital, event sponsorships/exhibit space, custom media, research); present to clients; close deals
- Oversee closed sales execution, delivery, client success and renewal/upsale—clearly communicating and engaging with client success teams to ensure fulfillment, follow-up
- Accurately forecast, projecting monthly and quarterly revenue, while developing robust pipeline to achieve goals, continuously updating Launchpad CRM with latest opportunity, client and pipeline attribution data (weightings, outreach, all client communication, notes)
- Conduct productive, consultative client meetings, prioritizing in-person engagement with clients, following up via video when appropriate
- Attend key brand and industry events to develop new business and manage existing client relationships, creating and activating an outreach plan for each such event—booking and following through on meetings and event participation commitments
- Deliver quarterly territory development presentation to publisher, including documentation of meetings that have taken place with new clients, sales that have been closed—and executed—and a go-forward strategy to achieve goals
- Meet or exceed annual sales goal, while clearly understanding and documenting gained and lost business in territory, and a plan to manage churn in territory
- Understand latest outreach, sales calls, meeting and new business development best practices, defining and achieving KPIs around them with direction from publisher
- Forecast churn, uncover new business, and grow existing client business
- Develop deep understanding of assigned brands and products, audience position, competitive set, and points of differentiation
- Perform as a team player on internal calls across brand and shared services teams
- Be comfortable creating and delivering presentations to the client.
- Continuously keep up-to-date on client, company and industry intelligence
- 5 years success in account management or selling B2B/agency integrated media solutions for business growth and marketing challenges to pharmaceutical companies, technology providers, and solution providers—with emphasis on investments in digital and event executions
- Fluency in both written and spoken English and French is a mandatory requirement
- Exceptional track record of exceeding territory sales targets, selling integrated programs including digital and event sponsorships, and managing complex client relationships
- Demonstrable record of strategic, consultative selling across multiple platforms, with proficiencies in building pipeline, prospecting, and managing existing business
- Adaptability to authentically connect with and understand varying businesses and people
- Highly organized; exceptional follow through; strong verbal and written communications
- Proficient in digital analytics and able to communicate performance to clients
- Proficiency in best practice, disciplined, consistent and thorough use of digital CRM tools
- Bachelor’s degree in a relevant field
- Travel up to 30% of time; available to as needed attend events on weekends, evenings

Check out what it's like to work at EnsembleIQ.
- EnsembleIQ is an equal-opportunity employer committed to diversity and inclusion. We provide accommodations at all stages through recruitment and employment in accordance with Human Rights and accommodation legislation upon request._

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