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Bilingual Insurance Account Manager
2 months ago
Accoravillage is a leading player in the insurance brokerage sector, committed to delivering exceptional service and innovative solutions to our clients. We pride ourselves on fostering a culture of growth and excellence, and we are currently seeking a motivated and skilled Bilingual Insurance Account Manager to enhance our Ontario distribution team.
About the Role:
The Bilingual Insurance Account Manager will report directly to the Distribution Manager (East) and will be responsible for managing a designated portfolio of clients. This role encompasses both sales and service elements, with a primary focus on client retention and satisfaction.
Key Responsibilities:
- Evaluate clients' insurance requirements and provide tailored advice to ensure their needs are met.
- Offer solutions that align with clients' evolving insurance demands while complying with the underwriting standards set by our insurance partners.
- Proactively seek client referrals from the assigned portfolio.
- Handle incoming calls and respond to online inquiries efficiently.
- Prepare quotations and conduct follow-ups with leads to secure new business (home, auto, small business).
- Ensure prompt responses when modifying or adding coverage to existing client policies.
- Provide claims guidance within the parameters established by our insurance carriers.
- Maintain proficiency in Surex carrier portals, broker management systems, and policy management systems.
- Engage in continuous sales and service training initiatives.
Qualifications & Skills:
- Must possess RIBO Level 1 or 2 License.
- 1-3 years of experience in brokerage or a related field.
- Proficient in Powerbroker software.
- Highly organized with a keen attention to detail.
- Able to manage multiple tasks and responsibilities concurrently.
- Excellent verbal and written communication skills with a friendly approach.
- Self-motivated and capable of working independently without direct supervision.
- Ability to thrive in a fast-paced environment.
- Advanced computer skills; familiarity with Google Suite is an asset.
What We Offer:
- Competitive commission structure on new business sold.
- Paid vacation and flexible days off.
- Comprehensive medical and dental benefits.
- Remote work opportunities.
- Secure future in the evolving digital landscape.
- Ongoing training and professional development programs.
Accoravillage is committed to fostering an inclusive workplace that values diversity and accessibility. We encourage applications from all qualified individuals and are dedicated to removing barriers to employment for those with disabilities.
All applicants must be legally eligible to work in Canada and consent to a criminal background check. We appreciate the interest of all candidates; however, only those selected for an interview will be contacted.
