Bilingual Remote Sales Specialists

4 weeks ago

Edmonton, Canada SP Data Digital Full time

**Who We Are**:
**What we offer**:

- 100% Work From Home Opportunity
- Three weeks of fully paid training
- $22 per hour + Uncapped Bonus (This rate of pay is **only** eligible for bilingual (**Must speak English & French**), employees)
- Full-time positions - 40-hour week
- Opportunity for growth and development
- Equipment provided
- We have great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered)

**The Job**:
As a **Bilingual (French/English) Remote Sales Specialist **for a major telecommunications company,** **you will place calls to existing and past customers:

- Making outbound calls to promote various services such as TV, internet, mobility, security, and home phone.
- Building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s request
- Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them
- Ensuring customers receive optimal value by reviewing their accounts
- Building meaningful connections with all customers through active listening, empathizing, and collaborating to find effective solutions
- Do you have experience working in a customer service sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team_

**You’d be a great fit if you**:

- _Are fluent in speaking, writing, and reading both French and English_
- Are a sales-oriented individual with at least 6 months of sales experience (Knowledge of up-selling, win-back, and renewals are an asset)
- Have previous call center experience
- Have a quiet and distraction-free workspace
- Have experience with computers and the ability to multitask proficiently across platforms.
- Have the ability to connect a computer directly to your modem with an Ethernet cable while working
- Minimum home internet speeds of 15 Mbps download and 5 Mbps upload

**Recruitment process**:

- First interview with a member of the Talent Acquisition team on Zoom
- Completion of required assessments
- A second interview with an Operations Manager
- Equipment deployment or shipped depending on location
- Attend day one training on MS Teams from the comfort of your home
- Please note: All documents sent from HR must be completed and returned to be scheduled for equipment deployment and to begin training._

**SP Data Digital is an Equal Opportunity Employer**: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.

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