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Client Specialist-tpt(.4) Pat Billings

3 months ago

Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

**Ref# 24COP052**

**1 ‑ Temporary Part Time (.4) ‑ Client Specialist**

**Finance Patient Billings**

**It is a condition of this posting that your home unit can accommodate your temporary absence in the event**

**you are successful.**

Under the general direction of the Manager, Patient Billing, the Client Specialist, Patient Accounts is responsible for

all clerical and processing duties, patient, insurance and external agency contact in order to collect on all accounts

prior to 120 days of aging. Within defined procedures and time frames the incumbent follows up with patients and/or

insurance, confers with the Manager, Patient Billing on aged accounts, bad debts and adjustments as necessary to

collect accounts and improve processes.

Qualifications:

- Minimum Secondary School Graduation Diploma or equivalent.
- Excellent oral and written communication and interview skills, including pleasant disposition, tact and ability to

communicate effectively with patients and others.
- Excellent organizational skills for task completion and prioritization to meet deadlines under pressure and achieve

performance standards related to collection.
- Sound knowledge of private insurance plans and other insuring agencies is required, with previous experience in a

computerized accounts receivable/collections system.
- Proven speed, accuracy and proficiency in performing calculations and keyboarding.
- Must be bondable.

Salary Range: $26.588 to 27.221

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &

Safety.

The Health Sciences Centre (HSC) is committed to delivering healthcare in a manner that is consistent with Patient

and Family Centred Care. Applicants are required to have a demonstrated knowledge, understanding and

commitment to this care philosophy.

imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered for this

position.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

are available throughout the selection process. Additionally we are identified as an English/French speaking health

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on **Thursday, 4 April, 2024**.

website.

Posted: March 28, 2024

COPE